• Calendar deadlines and appointments and regularly check upcoming due dates • Take and process client payments • Schedule consultations and manage client appointments • Follow up with clients regarding document requests and missing information • Run billing tasks and support invoice management through Clio • Pull exhibits and assist with document preparation • Manage and monitor emails for timely responses and follow-ups • Conduct intake conversations with new and prospective clients • Save, organize, and maintain digital client files • Send representation agreements and intake documentation • Answer incoming phone calls and act as the primary receptionist

Role Description Staffing for Doctors is looking for a detail-oriented Virtual Medical Receptionist with ModMed experience to become a vital part of our remote team. In this role, you will be responsible for creating an exceptional experience for our patients while efficiently managing administrative tasks utilizing the ModMed software. You will be the first point of contact, answering inquiries, scheduling appointments, and maintaining accurate patient records. Your proficiency with ModMed will be essential in bringing efficiency to the office operations and enhancing patient care. Responsibilities - Answer phone calls and manage patient inquiries with professionalism and care - Schedule appointments using ModMed and ensure effective calendar management - Update and maintain patient records accurately in the ModMed system - Educate patients about services and assist with any pre-visit preparations - Facilitate seamless communication between patients, providers, and insurance companies - Assist with check-ins and follow-up communications for a smooth patient experience - Contribute to the overall management of the medical front desk operations Qualifications - Proven experience as a medical receptionist or in a similar administrative position - Hands-on experience with ModMed software is a must - Strong understanding of medical office processes and procedures - Exceptional communication skills with a friendly and patient-oriented attitude - Proficient in using electronic health record (EHR) systems - Highly organized with excellent attention to detail - Ability to work independently and manage tasks effectively in a remote setting - Knowledge of insurance processes is desirable - Commitment to maintaining patient confidentiality and handling sensitive information

Role Description Snapscale is seeking a dedicated and highly organized Registered Nurse (RN) to join our team as a US Healthcare Coordinator in a remote setup. This role is ideal for nurses looking to transition into a virtual healthcare support environment while utilizing their clinical knowledge and patient care experience to support U.S.-based healthcare providers. The ideal candidate is detail-oriented, tech-savvy, and passionate about delivering excellent patient support while ensuring compliance with healthcare regulations and administrative processes. - Assist US based healthcare providers with administrative and clinical coordination tasks - Manage patient records, scheduling, and insurance verifications - Handle medical documentation and maintain accurate patient information in EMR/EHR systems - Provide virtual patient support and conduct inbound/outbound follow-ups - Coordinate with patients and healthcare teams to ensure smooth clinic operations - Ensure compliance with HIPAA and other healthcare privacy regulations - Support day-to-day healthcare administrative workflows efficiently and professionally Qualifications - Active Registered Nurse (RN) license - Experience as a Healthcare Virtual Assistant is an advantage - Experience with EMR/EHR systems and medical administrative tasks preferred - Strong written and verbal English communication skills - Highly organized with strong attention to detail - Tech-savvy and able to quickly learn new systems and tools - Professional, empathetic, and patient-focused approach - Must have stable internet connection and a dedicated quiet workspace for remote work Benefits - Health Maintenance Organization (HMO) - Competitive pay - Government-mandated benefits - 13th month pay - Night differential pay - Internet allowance - Perfect attendance bonus - Yearly salary increase - Opportunities for career growth and development

• Create simplified work instructions, playbooks and quality alerts • Write and update SOP documents • Collaborate with quality team for internal audits • Track document updates and submit documents to control