• Serve as a primary point of contact for team member questions • Reinforce organizational values through day-to-day interactions, programming, and communications • Execute employee engagement and recognition initiatives • Partner with the Vice President, HR, People & Culture and HR Operations Manager on all recruitment efforts • Lead internship recruitment strategy and outreach

• Provide direct line management to the People Officer, supporting their professional growth, ensuring workloads are achievable, and setting clear objectives. • Provide coaching and guidance to build capability in handling HR cases, employee relations, and systems. • Ensure the People team delivers consistently high-quality support to Ember staff worldwide. • Oversee delivery of employee lifecycle processes through the People Officer,, ensuring processes (recruitment, onboarding, performance management, learning and development, and offboarding) run smoothly and consistently across global locations. • Lead the use of digital and AI-enabled tools to streamline, automate and improve HR processes, data management and reporting, freeing up capacity for higher-value people work while ensuring ethical, transparent and values-aligned use of AI. • Hold responsibility for employee relations outcomes, acting as a trusted advisor to managers across Ember and providing senior HR judgement on people issues such as disciplinary and grievance cases, performance management, absence and wellbeing, and policy interpretation. The People Officer will lead routine employee relations cases, with the People Manager providing coaching, guidance and escalation support on more complex or sensitive matters, ensuring outcomes are fair, consistent, legally compliant and aligned with Ember’s values. • Proactively develop systems, tools, and guidance that equip managers to manage people matters confidently and consistently. This includes building their capability to handle sensitive issues and supporting them to reach outcomes that are fair, and sustainable. • Monitor external HR and employment law developments (particularly across Asia), providing practical recommendations to keep Ember ahead of emerging risks and opportunities. • Own Ember’s HR policy framework, ensuring policies are practical, user-friendly, reflect best practice and are legally compliant across Ember’s regions, while being applied consistently in practice. • Delegate policy drafting, maintenance and day-to-day implementation to the People Officer, providing review, sign-off and guidance as needed. • Provide clear, accessible advice on HR and employment issues, with strong expertise in Asia and familiarity with global contexts. • Oversee relationships with Employer of Record providers and other HR/benefits partners. • Ensure HR data and records are accurate, secure, and meet data protection requirements. • Support the exploration of digital and AI-driven tools to improve efficiency, accuracy, and inclusivity across HR processes, while ensuring alignment with Ember’s values. • Work with the People Officer and managers to embed Ember’s values across teams, particularly in remote and cross-cultural contexts • Provide leadership and guidance on employee engagement, wellbeing and retention initiatives • Work with managers to strengthen learning and development opportunities, career pathways, and succession planning. • Support managers to build positive team cultures aligned with Ember’s values, with a focus on inclusion, equity, and diversity. • Use HR data and feedback to identify trends and recommend changes that improve the employee experience. • Work closely with the Operations Manager and COO to set Ember’s People priorities for the coming years, providing advice and insights based on evidence and HR best practice. • Identify opportunities to make People processes, systems, and structures simpler, fairer, and more effective. • Support organisational design and workforce planning, helping Ember build the skills and capacity needed to achieve its mission. • Provide HR insights and analysis to senior management by collecting and interpreting HR metrics (e.g. turnover, engagement, absence, diversity), using them to identify risks and opportunities.

Role Description The People & Culture Lead is responsible for enabling key People & Culture programs and practices that strengthen employee engagement, learning and development, HR systems, analytics, and continuous improvement across the organization. Reporting to the Chief People Officer, this role acts as a collaborative partner within the P&C team, supporting the effective planning, coordination, implementation, and evaluation of initiatives aligned with the organization’s mission, values, talent strategy, and ongoing efforts to strengthen People & Culture programs, systems, and employee experience. This role provides leadership and coordination across employee engagement, recognition, organizational learning, LMS implementation and maintenance, HCM system optimization, people analytics, and cross-functional feedback mechanisms. The incumbent brings a project management lens to their work, ensuring initiatives are well planned, effectively delivered, informed by data and stakeholder input, and continuously improved over time. This role collaborates closely with People & Culture team members and cross-functional stakeholders to foster an inclusive, engaging, learning-oriented, and high-performing work environment. Qualifications - Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Adult Education, or a related field, or an equivalent combination of education and experience. - Human Resources certification, such as CHRP or CHRL, is considered an asset. - Project management certification or training is considered an asset. Requirements - Minimum of five years of progressive experience in human resources, with demonstrated experience in employee engagement, learning and development, HR systems, people analytics, program implementation, and/or HR operations. - Experience supporting HR technology, HCM or learning systems, employee engagement and recognition programs, surveys, focus groups, working groups, program rollouts, or organizational change initiatives is considered an asset. Benefits - Generous health benefits (Health, dental, vision, Health Service Spending Account). - Paid time off. - Collaborative hybrid/remote work environment. - Fun and friendly work environment and work-life balance. Company Description Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of a better world, by girls.

• Gestionar el proceso de preboarding: coordinación de equipamiento, accesos y documentación para que cada nuevo ingreso arranque sin fricciones. • Dar soporte a Humanders en consultas del día a día relacionadas con procesos y políticas internas. • Mantener bases de datos, reportes y registros de HR actualizados y ordenados. • Acompañar tareas operativas de HR con atención al detalle y foco en la experiencia de cada persona. • Coordinar entrevistas y dar seguimiento a los procesos de selección. • Colaborar en la implementación de iniciativas de clima laboral y bienestar. • Organización de eventos internos y actividades de integración. • Participación activa en proyectos transversales del equipo de HR.