Foundation for Jewish Camp

• Manage FJC’s learning, data, and evaluation strategies, including developing and refining systems aligned with FJC’s Strategic Direction • Partner with FJC’s impact teams and external partners to embed evaluation and data into program design and execution, providing data consultation on outcomes, metrics, and learning agendas for continuous improvement • Manage aspects of field-wide data initiatives, including FJC's field-wide Satisfaction Insights and Census, ensuring high quality data collection, analysis and reporting • Translate data into actionable insights, making recommendations to improve programs and ensure alignment with intended outcomes • Collaborate with senior leadership and cross-functional teams to synthesize and elevate insights for decision-making and external communication • Additional learning and research projects as needed for the department including administrative tasks such as editing and creating slide decks, documents and finance related documentation for the department

• Serve as a primary point of contact for team member questions • Reinforce organizational values through day-to-day interactions, programming, and communications • Execute employee engagement and recognition initiatives • Partner with the Vice President, HR, People & Culture and HR Operations Manager on all recruitment efforts • Lead internship recruitment strategy and outreach

Role Description The Director of Workplace & Operations is responsible for how work happens at FJC. This role leads the systems, technology, workflows, office operations, and shared ways of working that enable a distributed, national organization to operate with clarity, consistency, and scale. At FJC, the “workplace” encompasses both physical and digital environments: collaboration platforms, core technology systems, data infrastructure, operational norms, and office operations. The Director brings strong operational and technical expertise, translating organizational priorities into reliable systems, effective processes, and high-quality day-to-day execution. The Director manages a small, experienced team and serves as a key operational thought partner to the Vice President, Finance & Operations, surfacing tradeoffs, managing risk, and ensuring operational infrastructure keeps pace with organizational growth and complexity. Qualifications - 8+ years of progressive experience in operations, technology, workplace systems, or related roles, with increasing scope and responsibility. - Demonstrated experience of supervising and leading teams, while managing complex systems in a distributed or hybrid organization. - Strong technical fluency across SaaS platforms, collaboration tools, and device management, with the ability to oversee systems without serving as a hands-on IT specialist. - Experience overseeing Managed Service Providers (MSPs) preferred but not required. - SharePoint and Salesforce experience preferred; familiarity with FJC's core technology stack (Microsoft 365, Asana, Slack, Zoom) is a plus. - Proven project management experience delivering cross-functional initiatives from planning through execution. - Experience in nonprofit, philanthropic, or mission-driven organizations preferred. Requirements - Excellent written and verbal communication skills, with the ability to translate complex operational and technical concepts for diverse audiences. - Strong organizational and prioritization skills, with the ability to manage multiple workstreams, assess tradeoffs, and maintain clarity in a fast-paced, distributed environment. - A high level of internal customer service orientation, grounded in responsiveness, follow-through, and a collaborative approach to problem-solving. - Demonstrated leadership skills, including the ability to guide teams, influence without authority, and support staff with varied skill sets and working styles. - Sound judgment, discretion, and adaptability when navigating ambiguity, change, and competing priorities. Benefits - This role can be remote or based in-person several days per week in our NYC office. - Willingness to travel up to 30% within North America to support FJC staff retreats and convenings throughout the year. Physical Demands & Work Environment The physical demands and work environment described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - Must be able to lift and/or move up to 10 pounds. - Must be able to sit, walk, stand, talk & hear for long periods of time. - This position works in an open environment with moderate noise level.