• Interact with key stakeholders within healthcare provider clinics, physician practices, or hospital outpatient locations • Act as a liaison between healthcare provider offices and CareMetx program teams to support complex reimbursement cases • Take the lead on complicated or escalated reimbursement cases in assigned territory, navigating options for both patients and providers to access prescribed therapies for patients • Validate Prior Authorization and Appeal Requirements and communicate as needed to stakeholders • Track electronic payer billing codes for pharmacy and medical payers • Develop Appeal Package for patient support program; ensures communication occurs between stakeholders on status of Appeal, if applicable • Coordinates with patient support program representatives • Assist program teams with handling escalated medical and pharmacy billing challenges • Assist with resolving reimbursement challenges • Provides information on relevant reimbursement topics related to our client’s products • Educate clinics/physician’s offices on patient support program and services • Effectively communicates with patients, family, provider, manufacturer and team members • Provides exceptional customer service to internal and external customers resolves any customer request in a timely and accurate manner, escalates complaints accordingly • Assist in development of standard operating procedures regarding payer creation, payer database management and prior authorization forms library • Verifies transactions and processes comply with organizational and departmental policies and procedures; suggests changes and solutions as appropriate • Independently and effectively resolves complex accounts with minimal supervision • Handles complex issues where analysis of situations or data requires an in-depth evaluation of variable factors • Networks with key contacts outside their own area of expertise • Acts independently to determine methods and procedures on new or special assignments • Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results • Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled • Performs related duties as assigned

• Build and maintain strong relationships with Guidewire Customers, providing firm guidance and leadership support. • Evaluate the production readiness of customers by managing the planning and execution from 'Build' to 'Run.' • Ensure that both Guidewire and the customer are prepared for a successful transition to production. • Collaborate with teams on Deployment Plan development, Dry Run scheduling, resource coordination, and execution of Deployment Plans. • Act as a thought expert for internal Guidewire teams on cutover and deployment questions during post-production.

• Serve as the primary point of accountability for site activation and start‑up activities on assigned studies. • Oversee cross‑functional site activation activities to ensure milestones are achieved on time and within budget. • Manage the accurate tracking, analysis, and reporting of site activation progress and metrics. • Partner with project teams to support feasibility, site qualification, selection, and regulatory activities as needed. • Communicate site activation status, risks, and mitigation plans to Sponsors, project leadership, and internal teams. • Develop and maintain site activation project plans and support risk assessment and issue resolution. • Ensure site activation activities are appropriately budgeted, with out‑of‑scope work tracked and managed through change control. • Drive continuous improvement through SOP development, best practices, metrics, and departmental initiatives. • Contribute to business development activities, including proposal development and bid defense support. • Liaise with internal stakeholders and external vendors, escalating issues as needed to ensure on‑time delivery. • Ensure compliance with SOPs, ICH GCP, and applicable regulatory requirements.

Join our Team About this opportunity We are now looking for Regulation and Std. Senior Manager in Japan CTO office. The team is small, and members need to be an individual contributor who can directly contact and work with the whole Ericsson, customers, government, and partners. - The first responsibility of this role is to be the lead of regulation and standardization in Japan. - The second responsibility is to contribute to Ericsson Japan to be a key player in Japan society, e.g. leading activities in forums, and driving partnership with Japanese companies. - The third responsibility is to be a part of global team in Ericsson, e.g. the role of ITU-R WP 5D Japanese delegation and a member of the internal spectrum team. The purpose and mission are to empower a committed, sustainable, and connected world - enabling the full value of connectivity for service providers through Technology Leadership. The unit shall sharpen Ericsson's competitiveness in Technology Leadership through World-leading Research, Lead-customer engagements and Eco-system partnerships to ensure a strong industry position for Ericsson and our technology. What you will do - Working as a member of Ericsson Japan CTO office, and driving the Ericsson's activities in standardization, regulation, and partnership in Japan to achieve our leadership. - Ensuring that the "right" spectrum is "identified" to be possible to be used by the right technology, harmonized across the different regions/countries of the world - Ensuring that the conditions and criteria for co-existence between technologies in-band and out-band is favorable for Ericsson's products - Ensuring that technology regulations are harmonized across the globe and favorable for Ericsson's products, e.g. radio, safety and security regulations - Securing Ericsson's participation and lobbying for key standardization and regulatory organizations dealing with Spectrum and/or Technology Regulations in Japan as well as across the globe - You will also be a part of the Standard and Industry Initiatives leadership team responsible for driving all standardization activities and collaborating with the other units of Group Function Technology. You will bring - Knowledge and understanding on (telecom and ICT) regulations and standardizations. - Knowledge and understanding on (telecom and ICT) technologies, markets, and their trends. - Comprehensive understanding of the customer's and competitor's business. - 10+ years of experience in ICT industry with a proven track record in standards or regulatory-related projects and development (e.g. Experience in ITU-R and/or 3GPP) - Skills and experience in engaging in and negotiating with senior executives, and other senior leaders in Eircsson, Customers, Competitors, Other companies and Governments. - Ability to proactively reach out not only to the MIC (Ministry of Interal Affairs and Communications) but also to other ministries and agencies, as well as companies outside the telecommunications industry, with telecommunications as the core business. - Skills to drive the discussions to output conclusions. - Strong listening, communication, and presentation skills (both in Japanese and English) - Business level Japanese language skill - Skills and motivations to learn new technologies by self. - Supervising and responding to challenges and changes in a fast-paced environment - Great teammate with the ability to partner cross-Ericsson Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: Japan (JP) || Yokohama Req ID: 784697