Role Description The Support Engineer is responsible for helping maintain the uptime, connectivity, and operational performance of smart fridges and vending machines by providing technical support to Service Technicians and internal operations teams. This role focuses on triaging and resolving escalated issues, monitoring alerts and incidents, documenting recurring problems and resolutions, and collaborating with engineering teams to improve long-term system reliability. The ideal candidate is technically capable, resourceful, and comfortable working independently in a fast-paced, distributed support environment. - Triage and resolve technical issues escalated by Service Technicians and operations teams using existing documentation, troubleshooting guides, and internal processes. - Monitor system alerts, dashboards, and incident queues to identify issues affecting fridge uptime, connectivity, and performance. - Diagnose technical problems by reviewing logs, alerts, and system behavior in a Linux-based environment. - Support field teams with troubleshooting related to hardware-integrated software systems and connected smart fridge devices. - Escalate unresolved or high-impact incidents to the appropriate engineering or technical teams with clear documentation and context. - Document newly identified issues, root causes, workarounds, and resolutions to improve the internal knowledge base and reduce repeat escalations. - Identify recurring patterns and common technical failures, then communicate findings to help improve operational efficiency and product reliability. - Collaborate cross-functionally with Engineering, Operations, and other internal stakeholders to surface systemic issues and support long-term fixes. - Maintain accurate records of incidents, resolutions, response times, and support actions taken. - Assist in improving support workflows, documentation standards, and escalation procedures. - Communicate clearly and professionally with distributed teams in an asynchronous work environment. - Follow established service standards, escalation procedures, and support protocols to ensure timely issue resolution. Qualifications - 2–4 years of experience in technical support, IT support, operations engineering, or a similar troubleshooting role. - Experience resolving technical issues in production or operations environments. - Ability to analyze logs, alerts, dashboards, and monitoring data. - Basic Linux troubleshooting and command-line knowledge. - Strong written English communication and documentation skills. - Strong analytical, problem-solving, and troubleshooting abilities. - Ability to work independently and manage priorities with minimal supervision. - Experience supporting distributed or asynchronous teams. - Detail-oriented with accurate documentation practices. - Comfortable collaborating with cross-functional teams. Requirements - Familiarity with cloud infrastructure, connected devices, or IoT environments. - Experience with monitoring tools such as Datadog or AWS CloudWatch. - Background in hardware-integrated software systems. - Experience in incident management, uptime monitoring, or operational support. - Knowledge of network troubleshooting, device monitoring, or remote diagnostics. - Experience with process improvement, root cause analysis, or knowledge base documentation. Educational Requirements & Certifications - Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Electronics Engineering, or a related field preferred. - Relevant work experience may be considered in lieu of a degree. Benefits - HMO with 1 free dependent upon hire. - Life Insurance. - 20 PTO credits annually. - 10% Night Differential. - Annual Performance-Based Merit Increases and Employee Recognition. - Great Company Culture. - Career Growth and Learning. - A laptop will be provided by the company. Schedule - Mon - Fri 9am-6pm (CST) / 10pm - 7am (PH Time). - Site: Ayala, Makati / Clark, Pampanga (Work from home). - Work-Life Balance: Monday to Friday schedule.

Title: High Voltage Reliability Engineer Location: Channelview United States Job Description: Req ID: 90154 Facility: Channelview/South Ops-130 Department: CVO Reliability - IPOD Division: Olefins and Polyolefins, Refining LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society. Come Join an Inclusive Team LyondellBasell is searching for a High Voltage Electrical Maintenance Engineer for the South side of the Channelview Facility, located in Channelview, TX. Our 3,900-acre Channelview Complex consists of two Olefin units at the North side facility that manufacture Ethylene, Propylene, Butadiene and Benzene. The South side facility uses many of these products to produce Propylene Oxide, Styrene Monomer and other derivatives. This is a direct-hire position with competitive base salary, bonus, 401K matching, benefits package, pension plan and employee discounts. Channelview is 18 miles from Downtown Houston. This position is responsible for leading improvements to the high voltage electrical system at the facility and mentoring others in the group. A Day in the Life • Support the site Long Range Plan for the High Voltage Electrical System. • Address day to day electrical power system issues in unit/area of responsibility and provide technical support for the High Voltage team with issues affecting the plant distribution system. • Create, Update, and Review Comprehensive Preventive Maintenance (PM) programs for electrical equipment. • Participate / support engineering standards and procedures development work. As needed, establishes the design basis for interlocks, electrical power distribution, area classification, arc flash studies and National Electrical Code compliance, and/or all governing or adopted codes. • Generate and/or review and approve all electrical specifications and design drawings/calculations within asset area. • Perform RCFA on all critical equipment failures within assigned area. • Participate in incident investigations, RCFAs, FEMAs, RCMs, etc. within assigned areas. • Support the efforts of the Area Optimization Teams to identify leveraging projects and eliminate bad actors. • Understand and support electrical capital projects from a technical perspective. • Assess the impact of projects on existing electrical power systems infrastructure and propose solutions balancing project and plant needs. • Provide technical direction for engineering contractors on electrical power systems. • Ensure applicable plant personnel are consulted for technical decisions. • Represent the Facility in industry and professional organizations addressing electrical codes and standards. • Develop electrical power systems scope of work for turnarounds and outages. • Provide planning and design support for temporary power for turnarounds and outages. • Support execution of turnaround and outage scope in unit/area of responsibility. • Create Management of Change (MOC) when related to electrical power equipment and support other MOC efforts in representation of the High Voltage Group. You Bring This Value • Bachelor's degree in Electrical Engineering. 5 or more years of prior work experience as an Electrical Engineer in a petrochemical, chemical, refining or other process related facility is preferred. • Familiarity with National Electrical Code (NFPA 70) & Electrical Safety in the Workplace (NFPA 70E), Electrical Area Classification, Electrical Corporate Engineering & Maintenance Standards, Guidelines & Procedures. • Ability to read and interpret one-lines and control schematics. • Working knowledge of Transformers, Switchgear, Motor Control Centers, Protective Relaying, Motors, Motor Starters, Fuses, O/L, AC Drives, Grounding, UPS, Batteries & Chargers, Emergency Generators, and Cables. • Ability to assimilate and quickly apply newly acquired technical information. • Ability to apply electrical theory in design, testing, and troubleshooting in a large chemical plant. • Ability to communicate clearly and concisely with internal and external clients. • Ability to multitask, manage changing priorities, and proactively improve processes. Preferred Qualifications • Experience with SKM Power Tools for Windows (CAPTOR, DAPPER, transient motor starting, arc flash evaluation) is preferred. What We Offer LyondellBasell is proud to provide a competitive total compensation package designed to reward excellence and support the well-being of our employees. Our Total Rewards package includes equitable and market-competitive base pay as well as locally relevant incentives, fostering a culture of pay-for-performance that recognizes both individual and company achievements. We extend the following benefits to *eligible employees: - Workplace Flexibility: The Company’s Global Remote Work Policy allows eligible employees to request to work remotely up to two full days per standard work week at an approved location other than the designated worksite or office, such as at a home office with managerial approval. - Comprehensive Health, Welfare, Life and Retirement Programs: Our comprehensive programs are aligned with local practices. - 6% LYB match on 401(k) contribution - 5% LYB cash balance pension plan accrual - Comprehensive Well-being Benefits: Programs to support your physical, mental, financial, and social health, ensuring you receive the care you need, when you need it. - Employee Stock Purchase Plan: The LYB ESPP offers a 10% discount on LYB stock for eligible employees in Germany, Italy, Netherlands, Spain, and US. - Educational Assistance Program: To encourage self-development by providing financial aid for approved educational activities voluntarily undertaken by employees. - Bravo Rewards Program: Recognizing outstanding employee contributions. - Robust Medical and Life Insurance Packages: Offering a variety of coverage options to meet individual needs. - Professional Development: Opportunities to learn and grow through training, mentoring, work experiences, community involvement, and team building activities. - Competitive Vacation Policies: Generous annual leave to support your work-life balance. - Global Adoption Policy: Support for employees expanding their families. - Matching Gifts Program: Enhance the impact of your charitable contributions to qualified organizations. *Eligibility for certain benefits and rewards programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement and may be changed from time to time without notice, subject to applicable law. Competencies Build Partnerships Drive Innovation Grow Capabilities Promote Inclusion Motivational Fit Technical Skills Deliver Results Learn more about our benefits: Benefits/Health & Welfare | LyondellBasell Stay Connected! - Visit our LYB Website - Follow us on LinkedIn and Instagram - Like us on Facebook - Subscribe to our YouTube channel LyondellBasell is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, age, veteran status, and other legally protected characteristics. The US EEO is the Law poster is available here. LYB is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation related to LYB’s recruiting process. Applicants must be at least 18 years old. LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers. Privacy Statement: For information regarding how LyondellBasell processes your personal data, please read our Privacy Statement.

• Design and maintain CI/CD pipelines using Azure DevOps • Automate build, test, and deployment workflows • Manage build, packaging, and release processes across environments • Monitor and optimize build performance • Troubleshoot and resolve build and deployment issues • Manage Azure environments (compute, storage, networking) • Implement Infrastructure as Code (ARM, Terraform, Bicep, KQL) • Collaborate with developers, QA, and DevOps teams • Publishing release notes and communicating to customer

Role Description Fireflies.ai is looking for a Design Engineer who brings together strong design taste and solid frontend engineering skills. In this role, you won’t just design screens or wait for handoff. You’ll spot product experience gaps, design better solutions, and ship them directly to users. You’ll work closely with the Design team to improve the quality of Fireflies’ most important product surfaces, including the meeting notepad, transcript view, dashboard, and other high-impact workflows. We’re looking for someone who cares about craft, moves quickly, and knows how to turn good design into production-ready code. - Improve the UI/UX quality of Fireflies’ highest-traffic product surfaces. - Design, build, and ship polished frontend improvements. - Turn design system components and tokens into clean, accessible interfaces. - Work with the Design team to raise the visual quality bar across the product. - Use data, customer feedback, and product judgment to identify what needs improvement. - Build reusable UI patterns that make the product more consistent. - Make sure what ships feels thoughtful, polished, and true to the design intent. Qualifications - Design taste: You care about spacing, typography, color, hierarchy, and interaction details. - Frontend skills: You can write clean, maintainable React/TypeScript code. - Shipping mindset: You’ve built and launched real product experiences for real users. - Ownership: You can identify problems, prioritize the right fixes, and execute independently. - Systems thinking: You understand design systems, components, tokens, and scalable UI patterns. - High craft: You care deeply about quality, take feedback well, and iterate quickly. - Strong portfolio: You can show work where you designed and built the same product experience. Values that are important to us: - You should be a great communicator and culture maintainer. - You're data-driven and customer-focused. - You value fast & incremental engineering cycles. - You maintain design excellence and minimize complexity. - You measure your results & automate when possible. - You get 10% better at something every week. - You have agency with your internal compass and take accountability & initiative. - We value overcommunication, candid feedback and a results-driven culture. Benefits - Competitive compensation. - Work remotely anywhere in your respective country. - Ability to move laterally within a team and grow rapidly. - Paid time off and flexible leave policy. - No boss culture. - Flexible working hours. - LGBTQ+ friendly. - Company offsites. - Tech reimbursements.