Title: Implementation Specialist I Location: Lenexa United States Category: Business Operations Requisition ID: 260506WD Hybrid Job Description: Now is your chance to join an organization that drives change. We're a company that's consistently on top employer lists. Why join us: - There is a reason we boast numerous awards like "Great Place to Work Certified" and "Best Place to Work" For Moms, Dads, LGBTQ, and VETS (just to name a few). At Deluxe, we know that great people make a great organization. - We value our people so offer the typical benefits (401K, PTO, Medical, Dental) PLUS: Flexible time off, volunteer time off, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more! - A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture. - Hybrid schedule, allowing you flexibility to work from home/remote several days per week Job Description: Responsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position. Prepare implementation status reports for project managers, clients, and as required, internal management. - Implement up to five small projects (each 100 hours or less) simultaneously. Assist on more complex larger projects that require more than one resource. Deliver Services in the area of expertise and product knowledge. - Work with the project team to prepare customer system by customizing base software application and entering customer-specific data according to the CRD and other project documentation. Confirm solution operation by conducting tests, modifying custom setup, and monitoring output. Validate estimates and provide project management updates regarding activity durations and effort on an ongoing basis. - Test systems prior to delivery and during implementation to ensure a quality product. Document defects and resolution approach. Work collaboratively with other team members to resolve issues. Basic Qualifications: - Education and Experience: Bachelors in Information Technology, Mathematics, Computer Science, Business or Engineering or HS/GED and 4 years experience. - Experience with Windows based operating systems/networks. Troubleshooting skills. Preferred Qualifications: - Education: Bachelors in Information technology, math, computer science, Business or Engineering - Experience: 1 year Experience in banking and/or payment processing or Treasury Management Additional Basic Qualifications: Must be 18 years of age or older Compensation The compensation range for this position is $55,000.00 - $65,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity. Benefits In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked: - Healthcare (Medical, Dental, Vision) - Paid Time Off, Volunteer Time Off, and Holidays - Employer-Matched Retirement Plan - Employee Stock Purchase Plan - Short-Term and Long-Term Disability - Infertility Treatment, Adoption and Surrogacy Assistance - Tuition Reimbursement These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families. Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

• Manage complex implementations and strategic initiatives • Serve as a senior point of contact for enterprise-level projects and strategic accounts. • Independently manage multiple high-complexity projects with minimal oversight. • Lead cross-functional teams through advanced implementation phases. • Design and configure solutions for complex integrations and custom requirements. • Oversee EDI and integration testing for large-scale deployments; resolve advanced mapping challenges. • Anticipate risks and implement mitigation strategies proactively. • Ensure strict compliance with methodology while introducing process optimizations. • Influence cross-functional success • Partner with leadership and technical teams to drive strategic outcomes. • Identify systemic issues and lead initiatives to prevent recurrence. • Act as a subject matter expert for internal and external stakeholders. • Strategic reporting and stakeholder communication • Deliver executive-level reporting and insights on project health and risks. • Maintain PSA tool accuracy and leverage data for forecasting and planning.

Role Description We are looking for an Implementation Specialist to support onboarding and adoption of EverHealth’s CollaborateMD practice management solution. In this role, you will guide new customers through implementation by providing training, consulting, and project management support to successfully integrate our platform into their daily RCM operations and realize value quickly. You will serve as their trusted advisor throughout onboarding, ensuring their confidence in using our software and positioning them for long-term success. - Host webinar training sessions joined by multiple customer stakeholders - Serve as your customer’s main point of contact for a 60-90-day period - Manage the overall implementation project to ensure on-time delivery - Provide consultancy to both new and existing customers on best practices in using our software - Respond promptly to inbound phone calls and emails - Identify and escalate priority issues - Manage 15-20 customer projects simultaneously - Become a product specialist to others within the organization - Be a solution provider: Deliver dynamic software to a dynamic customer base, requiring creativity to meet unique customer needs - Work on Mountain and/or Pacific time from 8 AM to 5 PM from Mondays to Fridays Qualifications - An Associate’s or Bachelor's degree in Business Administration, Healthcare Administration, Project Management, Nursing or similar field - 2+ years of experience in healthcare technology with a strong focus on Revenue Cycle Management (RCM), preferably in onboarding, implementation, client success, or practice operations supporting medical billing workflows and EHR/PM platforms - Experience serving in a customer implementation, customer success, account management, solutions engineering, consulting or sales role - Strong customer service: can patiently support others through a first-time experience - Excellent verbal and written communication skills - Strong problem-solving skills - Impeccable time management skills Benefits - Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid - Continued investment in your professional development through Udemy - Robust health and wellness benefits, including an annual wellness stipend - 401k with up to a 4% match and immediate vesting - Flexible and generous (FTO) time-off - Employee Stock Purchase Program - Student Loan Repayment Program Compensation The target base compensation for this position is $55,000 to $65,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

Role Description Amerit Fleet Solutions, one of the leading fleet maintenance companies in the US, is looking to hire a skilled Fleet Implementation Manager in Central Time Zone. The Fleet Implementation Manager, as the Subject Matter Expert (SME), will be responsible for working closely with the New Business Integration (NBI) Team in launching new Shops successfully for multiple Customers. This is a remote-based position. Candidates must be willing to travel up to 80% of the time. Candidates must live near a major airport. Qualifications - 8-10 years' industry experience in fleet maintenance or operations capacity - 5-8 years of direct management experience - Prior technician/mechanic experience - High school diploma or equivalent - Familiarity with heavy truck/trailer repair and maintenance - Thorough knowledge of DOT rules and regulations, company policies, and procedures - Proven leadership and interpersonal skills - Strong written and verbal communication skills - Strong computer skills - knowledge of Word, Excel, Fleet Management systems, and exposure to large ERP/timekeeping system Requirements - Must be able to travel 80% of the time - Ability to regularly lift and move up to 10 pounds - Ability to stand, walk, sit, talk, or hear - Frequent use of hands and fingers - Ability to feel and reach with hands and arms - Heavily travel based on new shop launches (within reasonable timeframes) Benefits - Competitive Salary Pay $95,000-105,000 depending on experience plus annual performance-based bonus - Full benefits within 30 days - Medical, dental, vision, prescription drug coverage, life insurance, disability insurance - 401(k) match program - Paid vacation, holidays, and sick time - Commitment to safety through boot and prescription safety glasses reimbursement - Career and learning development with an extensive training program through Amerit University - Employee referral program, up to $1,000 bonus - ASE certification program with fee reimbursement and bonus - Employee recognition platform that includes opportunities to redeem points for merchandise - Employee Assistance Program (EAP) - 24/7 nurse triage line - Employee discounts on cell phone service and entertainment tickets - Employee resource groups (ERGs) that foster inclusion