Title: Insurance Operations Manager Location: San Francisco, CA, Denver, CO, or Madison WI Job Description: MGT is the first AI-driven, neo-insurer focused on evolving commercial P&C insurance for the brokers and small business owners. By combining the expertise of industry veterans with state-of-the-art technology, we are ushering in the next evolution of commercial insurance and working to move the industry forward through the use of modern technology, better processes, and a rock-star team. We seek visionary leaders who thrive in dynamic, entrepreneurial settings, and excel in autonomous roles. About the Role We’re looking for an Insurance Operations Manager to support the execution of new insurance products and operational initiatives across the business. In this individual contributor role, you’ll work across Underwriting, Service, Billing, Compliance, and Technology to help bring new commercial P&C products to market and support key transition efforts, including system migrations and product changes. You’ll play a central role in coordinating work across teams, maintaining momentum on critical initiatives, and ensuring programs are delivered in a structured and reliable way. This is a hybrid role with a preference for candidates located in San Francisco, CA. What You’ll Do Product Launch & Lifecycle Management - Support execution of new commercial insurance product launches from concept through go-to-market - Coordinate cross-functional workstreams across Product, Underwriting, Operations, Distribution, and Engineering - Translate product requirements into actionable implementation plans - Develop documentation, underwriting guidelines, and internal training materials - Help ensure readiness across systems, compliance, and go-to-market activities Transition & Migration Programs - Support transition initiatives (e.g., book rolls, system migrations, product changes) - Help define scope, timelines, ownership, and success metrics - Coordinate cross-team readiness for cutovers, communications, and operational changes - Build and maintain runbooks, playbooks, and supporting documentation Cross-Functional Coordination - Partner with stakeholders across Underwriting, Operations, Actuarial, Compliance, and Engineering - Help turn complex or ambiguous problems into clear, structured plans - Communicate program status and risks proactively - Support alignment between product design and market needs Performance & Continuous Improvement - Track KPIs and program health through reporting and dashboards - Analyze operational and product performance to identify improvement opportunities - Contribute to process improvements and scalable operational solutions - Prepare updates and insights for leadership stakeholders What We’re Looking For Experience - ~8–12+ years in insurance product development, underwriting, program management, or operations - Experience supporting cross-functional initiatives from concept through launch - Familiarity with commercial P&C products, forms, and underwriting - Understanding of regulatory and compliance processes - Experience with migrations, system transitions, or product lifecycle changes is a plus Skills - Strong communication skills with the ability to simplify complex topics - Structured problem-solving and analytical thinking - Experience with KPI tracking and basic BI/reporting tools - Ability to manage multiple concurrent initiatives - Strong program/project management fundamentals What Sets You Apart - Interest in insurance product operations and how products are brought to market - Strong execution skills and attention to detail - Ability to build clear, efficient processes - Collaborative approach to cross-functional work - Data-informed decision making Compensation & Benefits This role offers a base salary of $140,000–$180,000 (U.S. range, adjusted for experience and location), plus a performance-based bonus, equity, and a comprehensive benefits package. We have a strong preference for candidates located near one of our office locations: San Francisco, Denver, or Madison. We recognize that no candidate will meet every qualification and encourage individuals with relevant experience and interest in the role to apply. Please note: MGT does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms. Please do not forward resumes to our jobs alias, MGT employees, or any other company location. Any submittals without a prior signed agreement will become property of MGT. Equal Employment Opportunity Statement MGT is proud to be an Equal Opportunity Employer. We do not discriminate in employment opportunities or practices based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, military or veteran status, or any other status protected by applicable law.

Title: Representative II, Customer Service Operations Specialist Location: US-Nationwide-FIELD time type Full time job requisition id 20178032 Remote Hours: Monday - Friday 11:30am ET - 8:00pm ET What Customer Service Operations Order Processing contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution Job Summary The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. Responsibilities - Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed. - Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses. - Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles. - Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues. - Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues. - For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders. - Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples. Qualifications - 1-3 years of experience, preferred - High School Diploma, GED or equivalent work experience, preferred - Bilingual preferred What is expected of you and others at this level - Applies acquired job skills and company policies and procedures to complete standard tasks - Works on routine assignments that require basic problem resolution - Refers to policies and past practices for guidance - Receives general direction on standard work; receives detailed instruction on new assignments - Consults with supervisor or senior peers on complex and unusual problems Anticipated hourly range: $15.75 per hour – $18.50 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. - Medical, dental and vision coverage - Paid time off plan - Health savings account (HSA) - 401k savings plan - Access to wages before pay day with myFlexPay - Flexible spending accounts (FSAs) - Short- and long-term disability coverage - Work-Life resources - Paid parental leave - Healthy lifestyle programs Application window anticipated to close: 3/30/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Title: PingThings - Operations Lead Location: VA, USA Job Description: Operations Lead - Virginia (Remote) About ErthSearch ErthSearch is a recruitment agency specializing in placing top talent at ClimateTech startups and scaleups in the US. We believe the need for the right people is core to building a successful venture, and failure is not an option in the climate fight. The challenge: recruitment fees are often prohibitive. We are here to change that. Our cost model is transparent and affordable, so you can get the best talent on the market without it costing you an arm and a leg. Reach out if you want a genuine hiring partner – not another mercenary. About Our Client ErthSearch is working with PingThings, a CleanTech company revolutionizing how utility and sensor data is processed. Their core platform, The PredictiveGrid™, is an ultra-high-performance database and analytics engine designed to handle the massive influx of time-series data from the modern grid (from AMI to synchrophasors). They are a tight-knit team of about 30 people, solving hard computer science problems to make the electric grid smarter and more resilient. The Role We are seeking a high-agency, hands-on Business Operations Lead to absorb ambiguity and produce closure across our core business functions. This is not an administrative or executive-only position; it is a role for a "high-ownership" operator who removes execution-level burdens from the CEO by independently driving complex, undefined problems to resolution. You will navigate messy situations involving finance, tax, legal, and HR, acting as the primary driver who interfaces with external partners to ensure nothing falls through the cracks. Qualifications & Skills Required - Strong ability to create structure and lead complex, cross-functional initiatives end-to-end - Broad experience managing business operations (tax, compliance, vendors, HR) - Proactive, action-oriented, and effective in handling stakeholders at all levels - Experience in fast-paced or resource-limited environments, building processes from scratch - Knowledgeable in financial and regulatory matters with sound independent judgment Nice to Have - Interest or experience in revenue operations, sales coordination, or strategic partnerships - Uses AI as a collaborative tool to improve productivity and support decision-making. - Preferably based in Virginia - Capable of handling or researching international hiring. Benefits - Competitive compensation package including a commission structure and the ability to earn equity. - Paid Time Off (PTO) to support work-life balance. - Significant opportunities for career advancement within a scaling technology company. Note [visa situation] This role requires US-Working Rights - the company is unable to sponsor visa transfers. Application If you are interested in this role and believe you are a good fit (ie: have broad experience managing business operations, including tax, compliance, vendors, and HR) apply today.

Role Description The Operations Support Lead provides leadership and guidance to the Operations Support team, ensuring smooth daily operations, task delegation, and workflow management while supporting EnterSource products and services to customers, company affiliates, and company team members in a manner that aligns with the company culture, mission, vision, values, virtues, policies, and procedures while meeting safety and quality standards and delivering a top-level customer experience. The Operations Support Lead serves as the bridge between the Operations Support Coordinators and Supervisors, offering training, support, and problem resolution. Someone in this role will be expected to demonstrate skills such as attention to detail, willingness to learn, complete new tasks as needs change, a sense of urgency during peak volume times throughout the day, and an ability to prioritize workloads. - Oversee the daily activities of Operations Support Coordinators. - Assign and monitor workloads, ensuring timely completion of tasks. - Provide training, mentorship, and performance feedback to the team. - Serve as the escalation point for complex scheduling, customer, or field issues. - Ensure consistency in data entry, documentation standards, and communication protocols. - Collaborate with project managers, field supervisors, and other departments to align operational activities. - Maintain an understanding of Google Workspace applications. - Support the Supervisor with reporting, tracking KPIs, and continuous process improvement initiatives. - Assist with developing and updating standard operating procedures and process documentation. - Contribute to assignments and/or projects as they come up and as the business changes. Qualifications - Excellent customer service and written, verbal, and interpersonal communication skills. - Strong leadership, organizational, and decision-making abilities. - Possess telephone and email etiquette skills. - Ability to read and understand procedures, written documentation, and training materials. - Demonstrate respect for others, high ethical standards, and a strong work ethic emphasizing team commitment. - Strong organizational and time management skills. - Follow-through and the ability to multi-task and meet deadlines. - Ability to work under pressure and respond with urgency. - Ability to work independently and willing to research and suggest creative solutions. - Adapt to change and have the ability to prioritize. - Ability to learn quickly and grasp new instructions easily. - Strong computer navigation skills and knowledge of Google Workspace applications or Microsoft Office equivalent. - Ability to type 50 WPM. - Operate effectively in a dynamic and rapidly changing technology environment, paying close attention to details. - Maintain accurate records and reporting. - Maintain 811 certification credentials. - Ability to report to and operate out of an assigned office location or remotely based on company needs. - Willing to work flexible hours, including weekends, holidays, and overtime as needed. Work Environment The physical demands and work environment described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. This job operates in a professional office environment. It routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. It is largely a sedentary role with some walking and close vision requirements. The noise level in this work environment is usually moderate to quiet. The employee is regularly scheduled to work 40 hours a week and can be scheduled any day of the week, Monday through Sunday, 365 days a year, including holidays.