• Manage executive calendar, scheduling, and coordination across time zones • Support inbox management and executive communications • Assist with operational and administrative tasks to keep workflows organized and efficient • Handle financial and administrative support tasks • Create and maintain SOPs, internal processes, and organized documentation • Communicate professionally with internal and external stakeholders

• Prepares and assembles medical record documentation/charts for physician • Ensures medical record compliance by self-documentation attestation • Updates patient history, physical exam, and other pertinent health information in the patient • Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures • Monitors the duration of basic lab results and screening procedures • Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission • Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned • Demonstrate understanding necessary to assess, review and apply criteria

Role Description Zurich is seeking an experienced Executive Underwriter or AVP, Underwriter Director – Construction Casualty Underwriter to join our Specialties Construction team. This is a remote position to be based in the San Antonio or Austin area. This role will be filled at either the Executive Underwriter or AVP, Underwriter Director – Construction Casualty Underwriter. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position. As a Executive Underwriter or AVP, Underwriter Director – Construction Casualty Underwriter you will handle complex new and renewal domestic Construction Casualty accounts and serve as a Subject Matter Expert on the team. As a member of Zurich's Underwriting Team, you will enjoy the opportunity to fully apply and hone your underwriting and marketing skills while building relationships with Select Brokers focused in the South US. In this role, you will: - Administer and monitor underwriting rules and guidelines, insurance laws and regulations, and rating annual rules. - Develop, maintain & collaborate with Line of Business representatives on referrals and other business related needs, as appropriate. - May provide guidance to lower level associates. - Develop and maintain relationships with distributors (agents & brokers) in support of business retention and acquisition. - Work with customers and distributors (agents & brokers) to determine their insurance related needs and provide solutions. - Support the sales culture by being a Help Point for agents, brokers and customers. - Proactively seek renewal and new account opportunities. - Complete detailed opportunity assessment with key distributors to identify growth opportunities. - Qualify accounts to meet with the organization's appetite, balanced with sound business opportunity. - Make broker/customer and on-site calls with a planned and well-prepared purpose. Qualifications - High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area - OR High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area - OR Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area - OR Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area - AND Knowledge of Microsoft Office - Experience working on time restraints for quotes on new and renewal business - Experience working in a team environment Requirements - High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area - OR High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area - OR Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing area - OR Zurich Certified Insurance Apprentice including an Associate Degree and 12 or more years of experience in the Claims or Underwriting Support area - AND Experience with Microsoft Office Benefits - Your pay at Zurich is based on your role, location, skills, and experience. - We follow local laws to ensure fair compensation. - You may also be eligible for bonuses and merit increases. - The combined salary range for this position is $105,200.00 - $227,900.00. - The proposed salary range for the Executive Underwriter is $105,200.00 - $172,300.00, with Global Specialty Incentive Plan bonus eligibility set at 30%. - The proposed salary range for the AVP, Underwriting Director is $139,100.00 - $227,900.00, with Global Specialty Incentive Plan bonus eligibility set at 40%. - We offer competitive pay and comprehensive benefits for employees and their families.

Role Description - Provide executive support to the Managing Partner and senior leadership at HNT - Manage calendars, meetings, scheduling, and priorities - Keep stakeholders organised, on track, and aligned with deadlines - Coordinate meetings, prepare agendas, minutes, presentations, and follow-ups - Screen emails and communications - Prepare reports, documents, correspondence, and presentations - Arrange travel, accommodation, and logistics - Maintain confidential records and files - Support HNT CRM optimisation, workflows, and process improvements - Create and maintain checklists, precedents, templates, and forms - Upload and manage documents, precedents, and workflows - Ensure CRM processes run effectively and accurately - Assist with CRM administration and third-party coordination - Provide admin and operational support to HNT partners - Assist with marketing and business initiatives - Support meetings, reports, tracking, and action items - Conduct research for partners and senior team members - Contribute to process improvements and efficiency - Provide case matter support as directed - Assist and cover team members when required - Liaise with internal and external stakeholders - Maintain accuracy and attention to detail across all tasks Qualifications - Proven experience as an Executive Assistant, Personal Assistant, Senior Administrator, or similar role - Strong ability to manage multiple priorities in a fast-paced environment - Exceptional organisational and time management skills - Ability to proactively manage schedules and keep senior stakeholders accountable to priorities - Strong written and verbal communication skills - High attention to detail and problem-solving ability - Strong Microsoft Office and administrative systems experience - Experience using CRM systems and workflow management tools is highly regarded - Ability to maintain confidentiality and professionalism at all times - Ability to work independently and use initiative Technical Requirements - Should have personal and working laptop/Desktop, and one (1) backup - Has noise-cancelling headset (for interview and meetings) - Backup internet connection (at least 100 mbps) Benefits - 100% remote work setup. - Work-life balance with Australian business hours; no night shifts - Competitive compensation paid fortnightly via international payment platforms (e.g., Wise) - Opportunity to work with a dynamic, growth-oriented Sydney-based accounting firm.