Role Description Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes a difference? Make an impact. Join PMI. The Manager, Product Management, role owns the product strategy and delivery execution for PMI's marketing technology portfolio, with a primary focus on the ecommerce ecosystem and early-stage AI enablement across marketing. The manager leads a team of Product Owners, Business Analysts, and Product Managers embedded within Marketing and aligned to agile delivery teams. The portfolio spans PMI's core marketing technology platforms: - Enterprise commerce and web experience built on Magento and Sitecore - Event technology - Mobile enablement All underpinned by the data foundations that connect them. The role operates at the intersection of platform ownership and enterprise delivery, partnering closely with Technology, Data and Analytics, Architecture, Security and Privacy, and the Scrum Center of Excellence to ensure the stack evolves with intention and measurable impact. What you’ll bring to the role: - Owns portfolio-level prioritization and delivery alignment across Marketing's core commerce and experience platforms, serving as the escalation point for cross-team dependencies and tradeoffs. - Leads and develops the embedded product delivery team; defines standards for intake, delivery readiness, backlog governance, and value measurement. - Drives measurable outcomes in ecommerce conversion, membership growth, and platform reliability. - Identifies and scopes AI and automation opportunities that can improve marketing throughput and commerce performance. - Partners with Technology, Data, and Architecture to ensure the MarTech ecosystem evolves toward scalable, integration-led architectures. - Own end-to-end prioritization and execution across Magento commerce journeys, Sitecore web experience, membership commerce, marketing automation, event technology, mobile, and data foundations. - Translate growth priorities into quarterly roadmaps and coordinated delivery plans. - Define and manage the commerce technology roadmap with emphasis on checkout optimization, conversion improvement, and post-purchase experience quality. - Drive platform reuse, performance, and reliability through standardized components, governance patterns, and disciplined delivery practices. - Identify and execute integration opportunities across commerce, CRM, and data platforms. - Help define AI adoption across the MarTech portfolio. - Identify and scope AI use cases grounded in real platform problems. - Understand how AI agents work in practice. - Familiarity with how LLMs and agent frameworks interact with data, tools, and workflows is expected. - Establish governance guardrails for AI tool adoption within Marketing. - Partner with engineering and data teams to pilot use cases, define success metrics, and create a path from experiment to production. - Lead, coach, and develop the product team across Product Owners, Business Analysts, and Product Managers. - Establish and enforce standards for epic and story decomposition, acceptance criteria quality, definition of ready, definition of done, and sprint-level delivery commitments. - Drive backlog health across all product areas. - Define capacity planning and roadmap transparency practices. - Manage vendors and delivery partners with clear SLAs, quality gates, and outcome accountability. - Ensure instrumentation and tagging requirements are embedded in delivery. - Enable a repeatable experimentation cadence - A/B and multivariate testing. - Improve release quality and reliability through disciplined QA standards. - Use analytics and behavioral data to continuously surface conversion friction, platform degradation, and journey drop-off. - Partner with Technology and Architecture on non-functional requirements. - Align with the Scrum Center of Excellence and Transformation Management Office on agile practices. - Represent Marketing product priorities clearly to executive stakeholders. Qualifications - 10+ years in product management and digital platform delivery, including direct people leadership of Product Owners and Business Analysts. - Demonstrated expertise delivering ecommerce platforms - ideally Magento or comparable. - Experience delivering CMS and web experience platforms, preferably Sitecore, at enterprise scale. - Hands-on experience with agile product delivery practices. - Proven portfolio governance capabilities. - Track record of partnering with engineering, architecture, and data teams. - Strong data fluency. - Experience driving eCommerce and business outcomes. - Experience establishing and scaling product owner practices within Agile teams. - Experience with enterprise marketing automation platforms. - Understanding of marketing and commerce data foundations. - Familiarity with AI-enabled marketing capabilities. - Fluent in English (PMI's business language). - Results-driven with a positive, resilient mindset. - Travel up to 10%. Benefits - An excellent total package, with compensation and benefits based upon your geographic location. - Skill development opportunities, to help you grow now and into the future. - Access to a global network, to enrich your professional experience. - Flexible options to help balance work time and your time. - Award and bonus opportunities.

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• Maximize Product Value: Ensure the product delivers maximum value resulting from the development team's work and meets all agreed-upon goals. • Define Delivery Strategy: Collaborate with the engineering team to define the execution strategy and delivery timelines. • Backlog Management: Build, maintain, and prioritize the product backlog to align with technical and business strategies. • Story Definition: Partner with the squad to create Epics and Stories, ensuring they meet the strict "Definition of Ready" and "Definition of Done." • Scrum Leadership: Lead and manage essential Agile ceremonies, including backlog refinement, sprint planning, daily standups, retrospectives, and sprint demos. • Project Tracking & Communication: Drive sprint and release plans, track progress against timelines, and provide transparent updates to stakeholders. • Impediment Mitigation: Proactively identify and remove roadblocks that threaten the squad's ability to complete goals. • Vision Stewardship: Actively participate in shaping and upholding the overall product vision from design through deployment.