• Onboarding & Adoption: Leads onboarding execution and definition of customer success plan. • Partners with direct sales staff in the expansion of sales within existing and/or new accounts via the new adoption or expanded use of Falcon Flex, while building relationships with key decision makers. • Post-sale primary customer point of contact for onboarding, activation, Flex usage/consumption, and business value realization. • Navigates an increasingly complex and sizable, enterprise sales environment to understand customer needs and promote/develop competitive business propositions for the company's product portfolio. • Achieves renewals via demonstrated realized value and Flex consumption progress. • Value Analyses & Business Reviews: Conduct business value analyses to demonstrate ROI and financial impact. • Develop and deliver Executive Quarterly Business Reviews (EQBRs) featuring value realized analyses, accelerating module adoption, and driving Falcon Flex growth. • Shares adoption insights and value realization proof-points with allied sales teams to enable cross-sell/upsell. • Proactively identify and remediate risks to customer success and value realization. • Support renewal cycles to minimize customer attrition. • Flex Sales & Growth: Accountable for additional Falcon Flex consumption within a defined sales territory. • Drive strategic Flex adoption and planning across enterprise accounts. • Partner with customers to develop and execute adoption roadmaps aligned with their security objectives. • Monitor and analyze Flex usage patterns to identify risks and opportunities. • Gain and maintain expert-level knowledge of the company’s products and services, with advanced knowledge in the presentation of the Falcon Flex model. • Routinely sell-to and interact with executive-level customer decision makers, to include CXO levels. Typically assigned to large Enterprise account segmentation or equivalent at this level. • Ability to travel as needed to customer and/or internal meetings/events.

Role Description This is a remote position. As our Information Architect Specialist, you’ll organize complex website content and digital ecosystems into clear, user-friendly structures that improve usability, engagement, SEO performance, and conversions. You’ll work closely with strategists, designers, developers, SEO specialists, and content teams to create scalable site architectures and seamless navigation systems. Responsibilities - Develop website and content architecture for client projects - Create sitemaps, user flows, navigation systems, and taxonomy structures - Conduct content audits and information hierarchy planning - Collaborate with UX/UI designers on wireframes and user journeys - Work alongside SEO teams to align structure with search intent and discoverability - Improve usability and customer experience across digital platforms - Translate business goals into intuitive digital experiences - Participate in client strategy sessions and presentations Qualifications - Proven experience in Information Architecture, UX Strategy, or Digital Experience Design - Strong understanding of website structure, navigation, taxonomy, and content organization - Experience with tools like Figma, Miro, Whimsical, Lucidchart, or similar - Understanding of SEO best practices and conversion-focused design - Ability to think strategically while paying attention to detail - Strong communication and collaboration skills - Agency experience is a plus Benefits - Flexible remote work options - Competitive hourly rate/ contract rates - Opportunity to work on exciting national and international brands - Collaborative creative environment - Growth opportunities within the agency

Role Description Ready to do work that actually excites you? Seeking an Architectural Technician with strong capability in BIM and data management to support project delivery and coordination. The role focuses on producing and managing high-quality digital models, ensuring compliance with standards, and contributing to efficient collaboration across project teams. This role is critical for maintaining data integrity, improving design workflows, and supporting the successful execution of projects through advanced BIM practices. - Develop, modify, and maintain detailed architectural models using BIM tools - Ensure accuracy, consistency, and compliance of models with project standards and requirements - Manage and coordinate BIM data across multiple project teams - Perform clash detection and model validation using coordination software - Support the integration of data-driven workflows within architectural projects - Collaborate with multidisciplinary teams to align design intent and technical requirements - Maintain documentation and version control of BIM models and associated data - Assist in establishing and enforcing BIM standards, protocols, and best practices - Provide technical support and guidance on BIM-related tools and processes Qualifications - Bachelor’s degree in Architecture, Drafting Technology, Civil Engineering, or a related field is preferred - 3+ years of experience in architectural drafting, BIM modeling, or related roles - High level proficiency in Revit - Strong experience with Solibri for model checking and coordination - Knowledge of BIM standards, workflows, and data management principles - Strong attention to detail and ability to manage complex datasets - Excellent communication and collaboration skills - Ability to work effectively within project teams and manage multiple tasks simultaneously - Strong problem-solving skills and ability to identify and resolve model inconsistencies Benefits - HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents) - Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary) - Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more Company Description Work from Home Work Schedule: 9:00 AM – 6:00 PM AEST | 6:00 AM – 3:00 PM PHT Employment Type: Full-time

Role Description As our Sr. Technical Solution Architect, AWS, you will challenge customers to build agile infrastructure solutions through the adoption of AWS Cloud technologies as part of their overall business transformation and success goals. The role will require excellent customer service experience and an ability to understand a client’s business challenges around cloud use, consumption, and managed services. - The architecture and design of holistic AWS cloud solutions with focus on cloud migration and data center modernization backed by data-driven insights. - Collaborate with AWS Account Executives and AWS Presales Specialists to support our customers on their journeys to AWS. - Create strategic cloud roadmaps or initiatives that really move the needle with our customers. - Take a leadership role in bridging the gap between business outcomes and IT initiatives. - Create alignment between the customers of IT and AWS cloud solutions. - Have a mutual cloud vision that our customers want to embrace and execute upon. - Document the agreed-upon solution through well written, thoughtful and detailed statements of work (SOW) for Softchoice services. - Collaborate with the service delivery teams to ensure the services are delivered as specified in your statements of work and as required to meet customer business outcome objectives. - Provide feedback from clients to solution development team members who manage and innovate AWS cloud services offerings. - Participate in Innovation activities where the role’s involvement brings experience and direct customer awareness of solution needs and customer experience considerations. Qualifications - 7+ years of relevant industry experience with implementing and/or selling cloud solutions; at least 3 years in a presales capacity. - AWS certification(s); Solutions Architect Professional is a requirement. - Passion for working with technical resources and business leaders to establish trust and credibility within an organization. - Understanding of DevOps, application modernization and AI concepts and how to apply these concepts to a customer’s cloud journey. - Ability to make people feel heard and important, work well in a team environment and lead teams of peers to accomplish complex objectives. - Responsive, effective communicator with a knack for aligning the goals and objectives of multiple stakeholders in the organization. - Strong public speaking and presentation skills, leveraging multiple mediums like video calls, whiteboarding, and PowerPoint. - Passionate and creative problem solver. - A learner and quick study, always curious about new technologies and how they impact our customers’ business. - Embrace the challenge of being a change agent and thrive in a fast-paced environment. - Bilingual in French is an asset. Requirements - A reasonable estimate of the current base pay range for this position in Ontario is $116,030 to $154,700 annually + 30% Target Incentives. - Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. - The range for this position in other geographic locations may differ. Benefits - Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program. - Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance. - Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave. - Additional Perks: Employee Discount Program.