• The CTMS Operations Manager owns CTMS platform governance, technical support for other Care Access users, operational reporting, and the CTMS operations team that executes these requirements. • This role is both people leader and technical owner: final gatekeeper for CTMS site and study builds, owner of platform/configuration standards and release/change control, primary liaison to our CTMS vendor(s), SSU, Source, Study Ops, and QA, and lead for CTMS-sourced operational reporting. • The role ensures build quality, SOP/GxP compliance, audit readiness, and continuous improvement of CTMS processes and KPIs.

• Deliver managed services and solutions for business success. • Collaborate with high-performance teams. • Enhance customer experiences and drive innovation.

Role Description Graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches). Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel. These roles are challenging, demanding attention to detail and a strong client focus, a keen sense of risk and an awareness of the regulations. At mthree, we can provide you with the professional training to embark on your career within banking and open doors to world leading financial institutions. - Trade Support (Securities, Treasury, Transaction Management) - Risk, Regulation and Compliance (Credit Risk, Market Risk, Controls, Reporting) - Client Lifecycle Management (KYC/AML, CDD, Risk Assessment) - Regulatory Transformation (Business Analysis, Project Management, Client Outreach) - Data (Governance, Management, Remediation, Analysis) How the Alumni program works: - Apply via this job advert. - Complete our assessment process. - Get trained remotely. You’ll learn everything you need to start your career in banking services. Learning from experts from mthree who have decades of experience, you'll be taught the technical and soft skills that organizations really need. Training is completely free and there are no hidden costs or catches. - Join a mthree client for 12-24 months while receiving support and salary increases every 12 months. - The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: - Knowledge of financial markets, trading and financial regulations. - The inner workings of investment banks, from sales to back office processes. - The full trade lifecycle; risk; regulation and compliance. - Business analysis, data analytics and project skills. - How to recognize and combat the exploitation of financial services companies as a vehicle for specific types of financial crime. Qualifications - Bachelor’s degree in Finance, Economics or other related field of study - 1 to 3 years of experience in KYC/Quality Control, Due Diligence, Client Onboarding, Compliance or a similar field - Understanding of relevant AML/KYC documentation requirements, bank policies, and regulatory requirements - Knowledge of requirement applicable to KYC, including The USA PATRIOT ACT, OFAC, and FinCEN regulations - Have a control mindset, detailed orientated, and a desire to take ownership of objectives and drive results - Proficient in MS Office (Word, Excel, PowerPoint) - VBA and PowerBI a strong plus. - Knowledge of the English is required. French and Spanish are a plus. Benefits - In-depth interactive training in small classes with graduates like you. Our training is created and delivered by industry experts who know your field inside out. - A generous graduate salary with pay rises every 12 months to reflect your progress. - A flexible benefit package. - Ongoing training, support and social events throughout your placement. - An opportunity to kickstart your career and gain valuable experience in an attractive and exciting industry.

Role Description Snapscale is looking for a detail-oriented and highly organized Virtual Operations Coordinator to support daily operational workflows, project tracking, coordination, and reporting activities. This role is ideal for someone who is proactive, dependable, and comfortable working in a fast-paced environment while managing multiple tasks simultaneously. Work Schedule: Monday to Friday, 8:00 AM – 4:00 PM EST Work Setup: Remote / Work From Home Compensation: Up to ₹30,000 take-home salary per month, Approximate CTC: ₹41,000 per month Key Responsibilities - Track and manage ongoing tasks, requests, and operational activities - Maintain accurate and organized records using trackers and internal systems - Follow up with internal teams regarding pending items and updates - Monitor task progress and ensure statuses are updated regularly - Coordinate with stakeholders to help ensure timely completion of deliverables - Escalate urgent issues, delays, or blockers when required - Prepare daily and weekly status updates and reports - Organize digital files and operational documentation - Support process improvement and workflow organization initiatives Qualifications - Strong communication skills in English, both written and verbal - Good organizational and multitasking abilities - Strong attention to detail and accuracy - Comfortable working with spreadsheets, trackers, and online tools - Ability to follow structured processes and deadlines - Good follow-up and coordination skills - Ability to work independently and maintain accountability - Quick learner with a proactive attitude Requirements - Experience in operations support, customer support, coordination, administration, or back-office roles is preferred - Familiarity with Excel/Google Sheets is an advantage - Experience working night shifts or US shifts is a plus