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Enterprise AI Agents for every business process.
Engagement Manager
Location
United States
Posted
23 days ago
Salary
$170K - $190K / year
Seniority
Lead
Job Description
Engagement Manager
Automation Anywhere
• Acting as the primary point of contact for assigned clients, fostering trust and building strong, long-term relationships • Collaborating with clients to understand their business needs, identify automation opportunities, and develop a clear roadmap for success • Managing the entire project lifecycle, from pre-sales and scoping to implementation and post-go-live support • Overseeing project teams, including solution architects, developers, and project managers, ensuring projects are delivered on time, within budget, and meet client expectations • Proactively managing client expectations, communicating project progress, risks, and issues effectively • Tracking and reporting on key performance indicators (KPIs) to measure project success and client satisfaction • Identifying and developing new business opportunities within existing client accounts
Job Requirements
- Minimum 8+ years of experience in a client-facing role, ideally within the enterprise software/SaaS or IT services industry
- Proven experience in managing complex projects from inception to completion
- Strong understanding of Robotic Process Automation (RPA), Gen AI and Intelligent Automation principles is a plus
- Excellent communication, interpersonal, and negotiation skills
- Ability to build and maintain strong relationships with clients at all levels
- Excellent project management and organizational skills
- Proven ability to manage multiple priorities and deadlines in a fast-paced environment
Benefits
- Flexible work schedule / remote roles
- Unlimited Personal Time Off
- 12 holidays off per year
- 4 days volunteer time off per year
- Eligible for 4 company Achievement days off per year
- Variety of health care and well-being benefits
- Paid family/parental leave
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