We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law. Not Accepting Referrals
Bilingual Patient Advocate Specialist
Location
EST (UTC-5)
Posted
22 days ago
Salary
$17 - $19 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Bilingual Patient Advocate Specialist
firstsourc
Role Description The goal of the Patient Advocate Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to patients by contacting the patients by telephone and screening them to determine if the patient is eligible for state, county, and federal assistance programs. - Screen patients for eligibility of State and Federal programs - Identify all areas of patients’ needs and assist them with an application for the appropriate State or Federal agency for assistance - Initiate the application process when possible - Advise patients of the appropriate assistance program(s) to best suit their individual needs - Provide detailed instructions to patients regarding securing all available program benefits - Advise patients of program time limitations and ensure that all deadlines are met - Complete all necessary steps in locating patients and involving the outside field staff when necessary - Obtain all necessary information from patients upon the initial contact when possible - Record thorough and accurate documentation on patient accounts in the CUBS system - All documentation in the CUBS system should be clear and concise - Maintain a positive relationship with patients throughout the entire application process - Assess the status and progress of applications - Contact government agencies when necessary - Follow-up with assigned accounts until every avenue is exhausted in trying to secure benefits for the patients or the patient is approved for a program and billing information is obtained - Other duties as assigned or required by client contract - Maintain good working relationships with State and Federal agencies - Resolve accounts in a timely manner - Meet daily productivity goals and objectives as assigned by management - Maintain confidentiality of account information at all times - Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct - Maintain awareness of and actively participate in the Corporate Compliance Program - Maintain a neat and orderly workstation - Assist with other projects as assigned by management Qualifications - High school diploma or equivalent is required - Prefer previous customer service/call center experience - Prefer previous experience with medical coding or billing - Proficient PC knowledge and the ability to type 30-40 wpm - Ability to effectively work and communicate with coworkers, patients, and outside agencies - Ability to present oneself in a courteous and professional manner at all times - Ability to stay on task with little or no management supervision - Demonstrate initiative and creativity in fulfilling job responsibilities - Excellent organization skills - Ability to prioritize multiple tasks in a busy work environment - Reliability of task completion and follow-up Requirements - MUST BE BILINGUAL WITH ENGLISH AND SPANISH SPEAKING - Must be able to sit for extended periods of time - For Remote Work from Home - must have a quiet, private area to perform work Benefits - Medical - Vision - Dental - 401K - Paid Time Off Company Description We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
Related Guides
Related Categories
Related Job Pages
More Bilingual Jobs
Senior Corporate Travel Consultant, Bilingual
VOLLVOLL is a complete global solution for travel and expense management.
• Serve corporate clients with a focus on international travel, delivering high-quality service and operational efficiency while respecting SLAs and complying with mandatory processes and each client's specific requirements. • Prepare quotes, make bookings, issue and reissue airline tickets, reserve hotels, arrange car rentals and other travel services. • Advanced use of systems such as Sabre, NDC, E-LATAM, and others. • Provide specialized consultation, recommending the best routes and fares. • Ensure compliance with clients' travel policies. • Provide problem resolution and traveler support before, during and after travel. • Act quickly and decisively in emergency situations during travel, offering immediate support to travelers and finding efficient solutions to ensure their safety and continuity of travel. • Manage the entire travel servicing and management process with a high level of care, attention to detail and quality of delivery, ensuring the best experience for the client. • Maintain close relationships with clients and suppliers. • Work schedule: 12x36 night shift, from 20:00 to 08:00.
Role Description We are seeking an experienced and detail-oriented Virtual Medical Scribe to support a busy U.S.-based medical practice specializing in Orthopedics, Pain Management, Spine, and Workers’ Compensation cases. This role focuses primarily on real-time medical scribing during patient visits while also assisting with patient communication, intake coordination, QME outreach, and administrative support. - Perform real-time medical scribing using iPad-based workflows - Accurately document patient encounters in eClinicalWorks (ECW) - Assist providers with chart preparation and clinical documentation - Handle inbound and outbound patient calls professionally - Support appointment coordination and patient intake processes - Maintain organized documentation and communication - Support general administrative and patient coordination tasks Qualifications - Minimum 2 years of experience as a Medical Scribe or in a similar role within a U.S.-based healthcare setting - Strong understanding of medical terminology and clinical documentation processes - Excellent verbal and written English communication skills - Ability to multitask and work efficiently in a fast-paced clinical environment - Strong attention to detail, accuracy, and organizational skills Requirements - Please note that this is a full-time contractor position (40 hours per week) with a pay rate of $7 – $8 per hour depending on skillset and experience. - The schedule is Monday through Friday, from 8 AM to 5 PM PST.
Bilingual Medical Virtual Assistant – Reception & Scheduling Support
Winning Assistants LLCWe provide virtual assistants from the top 1% global talent pool to help companies scale & streamline operations.
• Answer incoming patient calls professionally and efficiently • Manage high call volume for the Glendale office • Route calls appropriately based on patient needs (medication refills, referrals, scheduling, etc.) • Ensure no patient concern or voicemail goes unanswered • Monitor and respond to urgent after-hours/weekend voicemails when needed • Schedule and confirm patient appointments • Verify insurance eligibility and benefits • Upload insurance documentation into the system • Follow clinic workflows and documentation standards • Follow up on patient concerns and insurance-related issues • Ensure Medi-Cal verification is saved and uploaded accurately and on time • Support general front desk administrative workflows • Maintain HIPAA compliance and confidentiality standards
• Generate and lead original, compelling marketing campaigns that reflect your brand’s personality and product strengths. • Collaborate with writers, designers, photographers, videographers, animators, and 3D render artists to bring campaigns to life. • Translate business goals and brand strategy into actionable campaign plans. • Define deliverables, timelines, and performance goals, and see projects through with excellence. • Act as an internal advocate and educator for our marketing approach—help stakeholders understand the “why” behind campaign strategies and help shape stronger collaboration across teams. • Drive the creation of content that inspires and informs—product photography, video storytelling, rendered environments, customer testimonials, and more. • Work closely with digital, design, and communications teams to ensure your campaigns are effectively executed across all channels (web, social, email, events, sales tools, etc.). • Foster belief in the power of creative, brand-driven marketing within your brand’s leadership. • Ensure all content aligns with brand standards, is accurate, compelling, and polished—whether developed in-house or through external partners.


