Role Description Jane's Platform & Enablement group is where the foundational work happens - the systems, services, and shared capabilities that the rest of our product and engineering teams build on top of. This role will work closely with leadership across our Product Org, leading the product side of a group that touches three connected areas: - Deep technical infrastructure (cloud, data, security, resilience) - Software enablement (the shared tools, services, and platforms that other teams build on) - A growing set of customer-facing surfaces that shape how practitioners and partners experience Jane every day We're being honest with ourselves: this is a hard role to fill. It calls for someone who has lived across that full spectrum before - someone who can hold a deeply technical conversation about cloud architecture in the morning, lead a customer research session on login experience in the afternoon, and translate both into a clear narrative for business leaders by end of day. We're looking for the rare leader who's done it. If that sounds like you, we'd love to talk. What Impact We're Looking for You to Make - Lead the product strategy across infrastructure, software enablement, and our emerging customer-facing platform surfaces. - Build and grow a team of senior product managers, creating the conditions for them to do their best work, develop their craft, and feel genuinely supported. - Establish a clear, transparent prioritization philosophy that the broader organization can trust. - Partner closely with development and design, dividing and conquering across a wide remit while keeping security, compliance, and customer experience as first-class citizens of the work. - Translate technical complexity into clear, actionable narratives for business leaders. Qualifications - Extensive product management experience, including 5+ years leading and growing PM teams - ideally as a Director, Senior Director, or VP of Product at a technically deep SaaS company. - Demonstrated experience across the full spectrum of platform and product work - from infrastructure and developer-facing tooling to customer-facing surfaces. - Strong technical fluency - enough to lead senior PMs working on cloud infrastructure, data platforms, and core services. - Exceptional communication skills, especially the ability to translate technical complexity into digestible, actionable insight for executives, cross-functional partners, and customers. - A clear, well-developed philosophy on prioritization that values transparency and collaboration. Requirements - Strong business judgment, customer empathy, and humility that makes senior leaders easy to work with. - If you don't meet every single qualification but are excited about this role, we'd still love to hear from you. Benefits - Annual salary range of $218,400 to $354,900. - Most new hires join at the accomplished stage, which for this role represents an annual salary of $259,400. - Regular career development conversations with your manager. - Compensation grows as you gain experience and contribute meaningfully to our mission. - Comprehensive benefits package. Company Description Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. We’re now a team of more than 700 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers. - We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. - Every person at Jane plays an important role in how we show up for our customers. - We’re all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives. - We’re also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team. - Our goal isn’t just delivery, it’s delight.