• Create technical plans that provide for future development and operations of the ExamDeveloper product. • Lead the solutioning process to define and estimate the work required for upcoming features. • Review technical designs created by others for compatibility with current and future architecture direction. • Partner closely with business stakeholders to understand customer needs and incorporate their vision into your technical direction. • Act as a trusted driving force for achieving business goals. • Oversee the operational costs of ExamDeveloper to ensure that our resource usage (ex: Azure cloud costs) are optimal. • Set technical standards for the engineering teams together with the participation and engagement of senior engineers. • Socialize and explain your decisions to other architects, managers, and business analysts in the VUE Technology organization and beyond. • Build consensus for your technical vision, but also be open to competing points of view. • Collaborate effectively across many roles and across organizational boundaries. • Respond to technical needs and concerns from the engineering team and give clear explanations where necessary. • Communicate effectively at various levels of technical sophistication and understanding. • Participate in development and QA work in a limited way to maintain a connection and a strong understanding of the teams’ processes and challenges. • Coach other team members to help them grow and bring out their best work. • React to urgent Production issues as part of a group of rotating on-call engineers.

Role Description The Head of Strategic Business Development, Professional Services is a senior commercial leader responsible for growing Circana’s Professional Services revenue globally. The role focuses on originating and closing medium to large enterprise engagements—consulting, managed services, ongoing support, and solution development—either as stand-alone engagements or attached to Circana data and technology offerings. This role leads the Professional Services global sales team, with a primary mandate to build and convert new pipeline across North America and Europe, while pursuing selective expansion in Australia and other international markets. A Central or Eastern U.S. time zone presence is strongly preferred to support effective collaboration with executive leadership, global teams, and international clients. Building on Circana’s leadership in general merchandise, CPG, and retail, this role will extend the company’s differentiated capabilities into adjacent verticals, including pharmacy, healthcare, government, and financial services. The Head of Strategic Business Development will own global growth strategy, pipeline development, deal execution, and sales leadership, closing medium- to large-scale, complex enterprise engagements that are strategic, multi-stakeholder, and often multi-region in nature. Key Responsibilities - Global Growth Strategy & Market Expansion - Define and execute Professional Services global go-to-market strategy. - Drive new business pipeline primarily across North America and Europe, with opportunistic growth in Australia and select international markets. - Identify enterprise opportunities where Circana’s market measurement, panel data, supply chain intelligence, media insights, and AI-enabled analytics create clear, differentiated value. - Expand Circana’s presence in adjacent verticals, particularly pharmacy, healthcare, and financial services. - Ensure a consistent global client message while tailoring strategies to regional market dynamics. - Sales Leadership & Pipeline Ownership - Personally originate and manage a global enterprise sales pipeline focused on medium- to large-scale strategic opportunities. - Lead and develop the Professional Services global sales team, setting clear targets, ways of working, and expectations. - Build, hire, and scale a team of 6–8 globally distributed services business development leads. - Directly manage this team, including hiring, coaching, performance management, and career development. - Own pipeline reviews, forecasting accuracy, and deal progress across regions. - Complex Deal Execution & Commercial Leadership - Represent Professional Services at the executive level with senior client stakeholders worldwide. - Lead the end-to-end commercial process for complex enterprise opportunities. - Own the commercial terms for services including Statements of Work (SOW), managed service constructs, rate cards/pricing, margin targets, and delivery assumptions. - Lead responses to RFPs and tenders when required. - Partner closely with Circana’s product, analytics, professional services, legal, finance, and executive teams to ensure deal integrity and successful handoff. - Executive Presence & Communication - Serve as a confident and articulate senior representative for Circana’s Professional Services market leadership. - Lead high-impact sales pitches, strategy sessions, and executive readouts across regions. - Provide clear, data-driven updates to senior leadership on global pipeline health, regional performance, and market expansion progress. - Organizational & Process Leadership - Define and continuously enhance a formal global sales process that supports consistent growth. - Mentor and coach sales leaders and enterprise sellers on navigating complex, multi-stakeholder deals. - Build a culture of accountability, collaboration, and high performance across geographies. Qualifications - Proven success selling Professional Services (consulting, managed services, ongoing support, and/or solution development) into enterprise clients. - Comfortable working through procurement, legal review, and security/compliance requirements typical of enterprise services contracts. - Understanding of Professional Services economics (margin, utilization, and how resourcing assumptions affect delivery and profitability). - Track record of turning delivery experience into repeatable service offers, playbooks, and pricing. - Experience leading RFP/tender responses and producing clear SOWs that set scope, deliverables, and acceptance criteria. - Demonstrated ability to originate, structure, and close medium- to large-scale strategic enterprise deals. - Experience expanding business into new geographies and adjacent verticals. - Track record of building and leading globally distributed sales teams. - Strong command of formal enterprise sales methodologies, pipeline discipline, and forecasting. Skills & Capabilities - Exceptional executive presence and communication skills across cultures and regions. - Strong financial and commercial acumen, including business-case development and contract structuring. - Ability to manage long, complex, multi-region sales cycles. - Strategic thinker with a hands-on, execution-oriented leadership style. - Confident, outcome-driven professional presence. Education - Bachelor’s degree or equivalent professional experience. - Advanced degree a plus, but not required. Location This position can be located in the following area(s): Remote U.S. Compensation The salary range for this role is $160,000 to $190,000. This job is also eligible for bonus pay. Benefits - Comprehensive package of benefits including paid time off. - Medical/dental/vision insurance. - 401(k) to eligible employees. Additional Information An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission. This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.

Title: Senior Zuora Solutions Architect Location: US - Remote Employment Type Full time Department Global IT, Security, & Business Systems Job Description: SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we’re looking for We’re seeking an experienced Senior Zuora Solutions Architect to join our team in a hands-on role supporting subscription billing and revenue automation. This role focuses on implementing, configuring, enhancing, and supporting Zuora Billing and its integrations, particularly with Salesforce. Industry background is flexible, but practical experience with Zuora Billing is required. What you’ll be working on - Configure, customize, and maintain Zuora Billing, including product catalog, rate plans, subscriptions, invoicing, taxation, payments, and related workflows. - Partner cross-functionally with Sales, Finance, RevOps, and Engineering to support and optimize the SaaS subscription and order-to-revenue lifecycle. - Support end-to-end order-to-revenue processes by troubleshooting issues, performing root cause analysis, and implementing sustainable solutions. - Build and maintain Zuora workflows, notifications, custom fields, data mappings, and Salesforce integrations, including data migration activities. - Participate in Agile/Scrum ceremonies and ensure system changes follow best practices, compliance standards, and internal governance requirements. We’d love to hear from people with Required - 5 years+ of stakeholder management experience and direct partnerships with Finance, RevOps, Sales, and Engineering members - 6 months - 1+ year of hands-on experience configuring, customizing, and supporting Zuora Billing in a production environment. - Experience with Zuora Orders and Orders API. - Experience in writing solution documents, POC, and analyzing issues. - Strong communication skills, attention to detail, and the ability to prioritize work while learning new technologies. Nice to have - Experience with quote-to-cash and financial systems such as Zuora Billing, Salesforce (including CPQ), NetSuite, RevPro, Payment Gateways and Taxation system. - Conducting demos and design walkthrough sessions with other teams and the stakeholders. - Working knowledge of core finance and accounting processes (e.g., Order to Cash, Record to Repor SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution. While this role is remote, it may require in-person participation. You will be encouraged to attend company events throughout the year. These events will take place at a designated SurveyMonkey office or location. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. Your data For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our Global Applicant and Candidate Data Privacy Notice. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, analyzing resumes, or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.

Role Description The purpose of the Enablement Solutions Architect role is to support the successful design, implementation, and operations of TAPFIN solutions. This role ensures TAPFIN processes are in place and adhered to in support of the implementation and operations of our programs, and that service providers contribute to the successful delivery of TAPFIN solutions. This role includes serving as a subject matter expert in support of Sales and Engagement in identifying solutions that meet clients’ needs, leverage TAPFIN’s offerings (services, technologies, partnerships), and identifying custom solutions as needed. This role includes preparing new solutions through partnership with third-party providers and internal functions (such as BI, Technology, Implementation, etc.). Making an Impact - Coordinates TAPFIN initiatives to define and implement best practices and quality assurance practices to continuously improve TAPFIN’s processes and methodologies. - Ensures the effective design, implementation, solutioning, and delivery of TAPFIN services. - Confirms the necessary structure, roles and responsibility definition, and work products are available to successfully deliver TAPFIN services. Sharing Expertise - Serves as a relationship manager for TAPFIN’s technology and service providers supporting TAPFIN’s products, including: - How we leverage technology and services to support and evolve our offerings. - Ensure alignment with partners’ roadmaps to identify opportunities to improve current operations and evolve TAPFIN services. - Provide input to roadmaps based on program, client, and market requirements/dynamics. - Identify new partners to support current and new services. Gaining Exposure - Facilitates collaboration between functional groups and partners to continually evolve TAPFIN service lines and the design, implementation, and operating of TAPFIN services. - Partner with Sales, Engagement, and Proposal teams to ensure TAPFIN can provide new service offerings. - Solicit internal feedback/input (from operations, implementation, sales, etc.) and feedback/input from clients, prospects, and the market to consistently evolve and drive innovation for our solutions. - Partner with Sales, Engagement, and Operations in solution design efforts for prospect/client-specific solutions. - Provide pursuit specific support, where unique requirements require solutioning that is above and beyond what TAPFIN typically provides. Your Typical Day - Significant travel may be required to interact with service partners and to support sales solutioning activities. Anticipated to be no more than 50%. - Working from a home office is acceptable. Qualifications - Bachelor’s degree (or equivalent experience). - 7+ years of experience managing implementing an MSP program. - General management or account management role in a service delivery capacity (as opposed to staffing/supply). - 3+ years solution design experience. Requirements - Experience providing these services globally is highly preferred. Company Description TAPFIN is a leading managed service provider (MSP) dedicated to the innovation and delivery of integrated workforce management solutions worldwide. TAPFIN's customized, scalable MSP solutions for contingent and project-based spend are instrumental in driving process, performance and productivity improvements across the client organization, while providing visibility, predictability, risk mitigation and overall cost reduction. Part of ManpowerGroup Solutions, the outsourced services offering from ManpowerGroup, TAPFIN offers a complete suite of workforce management solutions that fully leverages a blend of global expertise and local knowledge. For more information, visit www.tapfin.com . ManpowerGroup is an EOE/AA/Vets/Disabled Employer.