• Act as an L2/L3 escalation engineer for complex network incidents from the GSC / NOC team. • Manage and support cloud infrastructure, with a focus on Azure networking services and Azure AD administration. • Monitor, troubleshoot, and resolve issues related to firewalls, routing & switching, VPN connectivity, and network segmentation/security controls. • Configure, manage, and support enterprise firewall platforms, including Barracuda CloudGen Firewalls and FortiGate Firewalls. • Design and manage IP addressing and network topology, including subnet masks, CIDR calculations, VLAN planning, and NAT configurations. • Support and maintain secure remote connectivity through site-to-site VPNs, client-to-site VPNs, and IPSec/SSL VPN tunnels. • Create and maintain network diagrams, technical documentation, runbooks, and SOPs. • Participate in major incident bridges (P1/P2) and drive root cause analysis (RCA). • Collaborate with Cloud, Security, and Server teams during cross-domain incidents. • Perform network changes following established change management processes. • Mentor junior engineers and contribute to knowledge sharing within the team. • Implement and monitor network security controls and best practices to protect corporate and client environments. • Ensure effective ticket management, with adherence to defined KPIs and SLAs. • Collaborate with architecture teams to design hybrid infrastructure solutions integrating on premises and cloud systems. • Conduct performance tuning, patching, and upgrades for network and related cloud environments.

• Implement and evolve enterprise network access controls • Manage and deploy "infrastructure as code" at scale • Contribute to the design, implementation, management, and defense of a “zero trust”, defense-in-depth network • Write good quality policies, procedures, and technical documentation • Coordinate with internal development teams and other stakeholders to ensure network security principles are "built-in" from the beginning • Work with Engineering and IT Security teams to ensure that product features are securely deployed and monitored • Monitor and maintain all physical infrastructure (network, security, and compute), cloud data center environments, remote office locations, and respond to critical network problems to maximize service uptime • Mentor and evangelize security practices through cross-functional work with internal stakeholders and teams

Role Description The Senior Specialist, Regulatory and PV Network (Delivery) is responsible for developing the strategy based on regulatory requirements and for driving regulatory and PV deliverables based on an established PV and regulatory plan. They also serve as a liaison between regulatory and other functional areas including external partners, clients, authorities and/or consultants in the planning, organizing, and preparing of regulatory deliverables following project, corporate and industry regulatory strategies. The Senior Specialist will also act as Local Contact Person for Pharmacovigilance for the designated country. Job Responsibilities - Assume leadership and functional representation for projects of medium/high complexity ensuring effective and rapid coordination and management of regulatory deliverables, driving the team to meet the agreed targets and to comply with the agreed procedures, trackers and templates. - With the help of a senior member of the team, develop strategy and manage set up activities (Project Management Plan, joint operating procedures, POAs and core documents). - Provide strategic input to internal and external customers and promptly identify and address any risk/potential risk by implementing preventive measures. - Problem solve and support achievement of satisfactory resolution of performance issues or delivery failures. - Collect, review, track and maintain LCPs' CVs, job descriptions, training records, contact details and monthly reports. - Ensure correct training assignment to and training compliance by the LCPs. - Ensure all team members assigned to the project for departmental deliverables are aware of the tasks and time allocated, monitor project budgets, hours spent vs budgeted and promptly identify and escalate any OoS. - Provide support to proposal development and input to budgets, provide department representation to BD meetings as required. - Prepare client’s invoices and review/approve vendors’ project invoices. - Provide training, coaching and mentoring to junior members of staff. - Foster professional working relationships with internal and external contacts at the local and international levels to ensure smooth and efficient service delivery. - Stay abreast of changing regulatory legislative requirements and ensure maintenance of the regulatory intelligence database and timely dissemination of pertinent changes. - Participate in and/or support junior members in preparation for audits/inspections and provide department representation for assigned projects as required. - Track LCPs' key performance indicators and prepare monthly summary reports. - Provide feedback on performance of vendors to aid their assessment. - Provide input to department/company initiatives and contribute to the design/review of SOPs/working practice/guidance. - Act as Local Contact Person for Pharmacovigilance or deputy. Qualifications - Bachelor's Degree in Pharmacy. - Strong experience within pharmaceutical or CRO industry or Regulatory body. - Good knowledge of ICH GCP and/or GVP and national regulations for territories of competency. - PV training and/or working experience and other educational or professional background as required locally. - Fluent in English, both written and verbal. - Candidate must be proficient in the official language of the country in which they are based, as this is essential for local interactions and compliance. - Proficiency in German, French, or Italian is a plus but not mandatory. - Good planning and organizational skills. - Strong interpersonal skills in a fast-paced, deadline oriented, and changing environment. - Good attention to detail. Benefits - Training and career development opportunities internally. - Strong emphasis on personal and professional growth. - Friendly, supportive working environment. - Opportunity to work with colleagues based all over the world, with English as the company language.

Role Description Proarch is Seeking for an experienced Network Engineer to join our Global Support Center (GSC) team. This role serves as an escalation point for complex network-related incidents across global client environments and supports 24×7 operations for mission critical infrastructure. The ideal candidate brings strong hands on experience in enterprise networking and firewall technologies, excels in troubleshooting, and is comfortable working in an MSP/NOC-style environment. You will collaborate closely with cross-functional teams to ensure secure, reliable, and scalable operations. - Act as an L2/L3 escalation engineer for complex network incidents from the GSC / NOC team. - Manage and support cloud infrastructure, with a focus on Azure networking services and Azure AD administration. - Monitor, troubleshoot, and resolve issues related to firewalls, routing & switching, VPN connectivity, and network segmentation/security controls. - Configure, manage, and support enterprise firewall platforms, including Barracuda CloudGen Firewalls and FortiGate Firewalls. - Design and manage IP addressing and network topology, including subnet masks, CIDR calculations, VLAN planning, and NAT configurations. - Support and maintain secure remote connectivity through site-to-site VPNs, client-to-site VPNs, and IPSec/SSL VPN tunnels. - Create and maintain network diagrams, technical documentation, runbooks, and SOPs. - Participate in major incident bridges (P1/P2) and drive root cause analysis (RCA). - Collaborate with Cloud, Security, and Server teams during cross-domain incidents. - Perform network changes following established change management processes. - Mentor junior engineers and contribute to knowledge sharing within the team. - Implement and monitor network security controls and best practices to protect corporate and client environments. - Ensure effective ticket management, with adherence to defined KPIs and SLAs. - Collaborate with architecture teams to design hybrid infrastructure solutions integrating on premises and cloud systems. - Conduct performance tuning, patching, and upgrades for network and related cloud environments. Qualifications - Bachelor’s degree in Computer Science, IT, or related field. - 5–10 years of experience in networking, cloud administration, or related IT infrastructure roles. - Relevant certifications such as CCNA or CCNP or equivalent. - Cloud infrastructure support and Azure AD administration. - Strong fundamentals in TCP/IP, routing & switching, subnetting, VLANs, and NAT. - Experience with Azure networking and VPN connectivity. - Hands on experience with at least one major firewall platform (e.g., Barracuda CloudGen Firewalls, FortiGate Firewalls). - Familiarity with ITSM tools and structured incident management. - Strong troubleshooting and problem solving skills. - Clear verbal and written communication. - Team oriented mindset with a willingness to mentor others. - Ticket management and escalation handling. - KPI/SLA performance tracking. Benefits - Empower employees to develop at their own pace through Career Pathways. - Foster a culture of positivity, inclusivity, and respect. - Prioritize work-life harmony with flexible work schedules. - Encourage community involvement through volunteer efforts and charitable initiatives. - Recognize extraordinary efforts with appreciation programs.