Job Closed

This listing is no longer active.

Deel logo
Deel

Deel helps businesses hire anyone, anywhere. It's global payroll for employees and contractors from around the world.

Associate Customer Operations Manager

OperationsOperationsFull TimeRemoteMid LevelTeam 1,001-5,000Since 2018H1B SponsorCompany SiteLinkedIn

Location

Canada

Posted

83 days ago

Salary

0

Seniority

Mid Level

3 yrs expEnglishSQL

Job Description

Associate Customer Operations Manager

Deel

• Manage and foster relationships with client accounts as part of our growth function • Build relationships and strategically navigate clients through their experience journey • Train your clients on Deel processes and how to navigate the Deel platform successfully to compliment their needs • Lead your client interactions with product adoption and future growth in mind, bringing the discussion back to Deel core value propositions • Strengthen relationships with your accounts, solving their challenges and helping to eliminate and uncover churn • Become a trusted partner to your accounts, understand their business needs and build solutions to their problems as a mini project manager • Collaborate with the wider growth and support organisation inclusive of Account Executives, Strategic CSM’s and onboarding managers to help Deel grow • Be a strong advocate for Deel and the voice of your customer, sharing insights with our Revenue and product teams

Job Requirements

  • 1-3+ years of experience, can be in any customer facing role, support, operations, customer success
  • Ability to manage and prioritize high volumes of customer requests
  • Have previous experience in at least one of the following: fast-growth startup, payroll company, top-tier consulting, investment banking, private equity
  • A relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them
  • Quantitatively inclined and data savvy, you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
  • A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
  • Have a solid track record of achievement - e.g., had success in a top-tier company, delivered quantifiable business impact, quickly assumed responsibilities, or won competitive awards
  • Have a strong analytical foundation with the ability to manipulate and synthesize data
  • Are curious by nature and interested in making an impact

Benefits

  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access

Related Categories

Related Job Pages

More Operations Jobs

Amcor logo

Senior Manufacturing Process Improvement Engineer – Thermoforming

Amcor

Producing responsible packaging for food, beverage, pharmaceutical, medical, home and personal-care, and other products.

Operations83 days ago
Full TimeRemoteTeam 10,001+Since AmcorH1B Sponsor

• Implementation of standardization & CI initiatives • Provide process support of key manufacturing processes across plants • Identify and lead implementation of cost takeout opportunities through waste reduction, material substitutions and equipment modifications. These may be plant specific or across several plants • Lead and participate in continuous improvement projects to achieve business objectives including participation in teams within the business and functional areas • Manage and/or lead project teams that deliver a minimum of $500M in cost savings per year • Assist in generating reporting tools and progress reporting for assigned business area • Support the efforts of the divisional MPI team as necessary • Support the efforts of Plant Engineering and Plant Departments in associated projects and teams • Communicate the status of CI projects, including: progress reports, identifying barriers and recommended solutions, integration with other projects or other CI initiatives • Training of team members and plant personnel • Partner in analyzing and recommending changes in technology to better position the business • Responsible for execution of assigned CI projects and overall delivery of metric improvement and benefits for the assigned business, resulting in the achievement of strategic business objectives and goals; also responsible for identifying projects that may lead to better processes, quality & savings • Implement various process standards such as: start-up and shut-down, resin transitions, troubleshooting techniques, resin handling, machine standard operating conditions, QA standards • Understand and support the CI methodology in all project and teams assigned • Create & provide capital improvement justification for improvements in quality & cost • Engage with plant & business unit leadership on critical projects • Projects as assigned • Demonstrated technical expertise in several manufacturing processes • Able to generate and implement critical manufacturing technology standards of operation • Able to generate and implement critical operational methods or standard work for process engineers and operators to follow • Lead process standardization efforts for safety, service, quality and cost • Attainment of KPI goals, cost savings, etc. as defined by plant operational efficiencies and output

Colorado + 2 moreAll locations: Colorado | Illinois | Wisconsin
$98K - $122.5K / year
Job Closed
American Tower logo

Operations Site Lead

American Tower

Building a More Connected World

Operations83 days ago
Full TimeRemoteTeam 5,001-10,000Since 1995H1B Sponsor

• Collect data from all assigned tower assets while maintaining high standards of data quality. • Use multiple methods for data collection, including Unmanned Aircraft Systems (“UAS”). • Partner cross-functionally to manage maintenance and repairs within a geographic area for all asset types, including towers, rooftop installations, fiber-based networks, and generators. • Perform routine site audits on assets in an assigned area/zone in an efficient and cost-effective manner, utilizing UAS and other data collection tools. • Ensure all assets in said area/zone meet safety, compliance, and asset integrity standards through implementation of the Company’s Standard of Care and other management policies by identifying and documenting discrepancies and following through on needed remediation. • Effectively engage with customers and vendors to manage projects, ensuring timelines and safety standards are met during pre-construction meetings and post-construction site walks and when gathering and processing closeout data for customer construction and internally generated projects. • Meet customer service level agreements by responding quickly to any issues with the Company’s back-up generators, fiber-based networks, or emergency response to critical events.

Tennessee
$30 - $42 / hour
Job Closed
slice logo

Senior Associate, Sales Strategy & Operations

slice

redesigning financial experiences for Gen Z and Millennials

Operations83 days ago
Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

• Support annual and quarterly planning processes with sales leadership, including territory design, capacity modeling, and quota setting • Analyze sales performance trends and surface opportunities to improve conversion, productivity, and revenue growth • Build and maintain dashboards, forecasts, and reports to track pipeline health, attainment, and key KPIs • Contribute to pricing, packaging, and go-to-market analyses • Support the optimization of sales processes across the funnel (lead → opportunity → close) • Maintain CRM hygiene and data integrity; ensure accurate reporting and consistent usage • Assist in cross-functional efforts to implement and optimize tools, workflows, and automations • Support deal execution across approvals, discount analysis, and deal desk activities • Partner with Sales, Marketing, Finance, and Customer Success teams on operational needs • Help translate leadership goals into operational plans and measurable outcomes • Contribute to sales enablement initiatives, including documentation, playbooks, and training materials • Identify inefficiencies and recommend process improvements • Support strategic analyses and special projects in support of leadership priorities.

United States
$95K - $115K / year
Job Closed
Aira logo

Heat Pump Installer

Aira

Aira Tech Corp is a technology company dedicated to making lives simpler, easier, and more fun

Operations83 days ago
Full TimeRemoteTeam 11-50H1B Sponsor

Role Description Aira's mission is to advance the next generation of home energy solutions, creating intelligent, sustainable homes for a meaningful impact. Starting with innovative heat pumps, it will evolve into a comprehensive, intelligent clean energy-tech system and include dynamic electrical tariffs, cutting-edge home solar systems, and advanced battery storage solutions. As a Heat Pump Engineer, you'll be responsible for: - Helping families lower their costs and carbon footprint by installing the very latest Aira heat pumps, cylinders, and radiators. - Working closely with designers to ensure efficient, reliable systems are fitted. - Training at the Aira Academy to become an elite Heat Pump Engineer. - Joining a Europe-wide team of Engineers as part of the Aira family. Qualifications - NVQ level 2 plumbing (or equivalent) - Experience installing boilers or air source heat pumps - Experience installing hot water cylinders and radiators - Any of the following would be good: - NVQ Level 3 plumbing (or equivalent) - WRAS Qualifications (water regs) - Gas Qualifications - Unvented hot water systems (part G) - Level 3 heat pump system design - F-Gas Category 1 Benefits - Base Salary of £46,350 + overtime and bonus - 25 days Annual Leave + Bank Holidays - Health Cash Plan - Reward Gateway (shopping discount) - Life insurance - Pension - Referral Scheme - Aira Academy Access for Personal Professional Development - Branded Company Van and Fuel Card - All tools, uniform, and equipment provided - Company Phone Company Description At Aira, we’re not just champions of next-generation energy, we’re champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We will never accept any form of discrimination and believe that together, we can drive a new era for our people and planet.

United Kingdom
£46.4K / year
Job Closed