eClerx logo
eClerx

Industry-focused specialists who manage and improve complex data-driven processes.

SOC Analyst

Security OperationsSecurity OperationsFull TimeRemoteMid LevelTeam 10,001+Since 2000H1B SponsorCompany SiteLinkedIn

Location

Philippines

Posted

20 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishERPOracle

Job Description

SOC Analyst

eClerx

• Accurately review, validate, and process high-volume sales orders, change requests, and cancellations received from the Sales team or customers into the system (e.g., SAP, Oracle, Salesforce). • Verify all critical order elements, including product codes, pricing, quantity, delivery dates, shipping instructions, and customer account details, ensuring alignment with the sales quote and company policy. • Ensure all necessary contractual documentation, customer-specific terms, and internal approvals (e.g., credit checks, legal review) are attached or referenced before finalizing the order. • Proactively communicate with the Sales team, Finance, and Inventory regarding any discrepancies found in pricing, product availability, delivery timelines, or incomplete documentation to resolve issues quickly and prevent order delays. • Maintain the integrity of customer and order data within the ERP/CRM system, performing regular audits and updates as required. • Identify bottlenecks or inefficiencies in the order creation process and recommend solutions to standardize and streamline workflows for faster processing. • Assist in generating reports related to order volumes, processing times, and common data errors to support Sales Operations analysis.

Job Requirements

  • Bachelor's degree required, preferably in Business Administration, Finance, Accounting, or a related quantitative field.
  • Minimum of 2-3 years of proven experience in Order Management/ Order Creation
  • Must be willing to work night shift schedules (US hours) and during PH Holidays.
  • Must be able to work at Alabang, Muntinlupa when work in the office resumes (temp WFH).

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