Eloquent AI logo
Eloquent AI

Your Digital Customer Squad

Agent Deployment Manager

ManagerManagerFull TimeRemoteSeniorTeam 1-10Since 2024H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

146 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Agent Deployment Manager

Eloquent AI

• Manage the full deployment lifecycle of AI Operators, from kick-off to go-live, with enterprise customers • Partner with customers to understand business processes, scope requirements, and align on deployment goals and success criteria • Coordinate configuration, testing, and validation of Operators using internal tools and prompt design frameworks • Collaborate cross-functionally with Product, Engineering, and AI teams to resolve edge cases and ensure long-term success • Participate in a 24/7 on-call rotation, coordinating responses to critical customer-facing incidents in line with company incident-management processes. Act as a first responder during incidents, taking ownership of investigation and coordination, even when issues extend beyond your immediate area of expertise, by engaging the right teams and driving resolution end-to-end • Contribute to improving deployment playbooks, escalation processes, and operational readiness over time

Job Requirements

  • 3–5 years of experience in solution delivery, implementation or technical project management in a B2B SaaS environment.
  • At least 1 year of hands-on experience working with LLMs, including a solid understanding of agent behaviour, prompt iteration, and system constraints.
  • Ability to map complex workflows into structured logic and work closely with technical teams to implement them effectively.
  • Strong communication and organisational skills to conduct customer meetings, manage timelines, and drive execution. A strong sense of ownership to track results, and ensure nothing falls through the cracks.
  • A background in Data Science, Computer Science, Engineering, or another STEM field, or equivalent relevant practical experience in a technical or engineering role.

Benefits

  • Health insurance
  • Professional development opportunities
  • Flexible working arrangements

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