Your Digital Customer Squad
Agent Deployment Manager
Location
United Kingdom
Posted
146 days ago
Salary
0
Seniority
Senior
Job Description
Agent Deployment Manager
Eloquent AI
• Manage the full deployment lifecycle of AI Operators, from kick-off to go-live, with enterprise customers • Partner with customers to understand business processes, scope requirements, and align on deployment goals and success criteria • Coordinate configuration, testing, and validation of Operators using internal tools and prompt design frameworks • Collaborate cross-functionally with Product, Engineering, and AI teams to resolve edge cases and ensure long-term success • Participate in a 24/7 on-call rotation, coordinating responses to critical customer-facing incidents in line with company incident-management processes. Act as a first responder during incidents, taking ownership of investigation and coordination, even when issues extend beyond your immediate area of expertise, by engaging the right teams and driving resolution end-to-end • Contribute to improving deployment playbooks, escalation processes, and operational readiness over time
Job Requirements
- 3–5 years of experience in solution delivery, implementation or technical project management in a B2B SaaS environment.
- At least 1 year of hands-on experience working with LLMs, including a solid understanding of agent behaviour, prompt iteration, and system constraints.
- Ability to map complex workflows into structured logic and work closely with technical teams to implement them effectively.
- Strong communication and organisational skills to conduct customer meetings, manage timelines, and drive execution. A strong sense of ownership to track results, and ensure nothing falls through the cracks.
- A background in Data Science, Computer Science, Engineering, or another STEM field, or equivalent relevant practical experience in a technical or engineering role.
Benefits
- Health insurance
- Professional development opportunities
- Flexible working arrangements
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