Field Services Engineer
Location
United Kingdom
Posted
154 days ago
Salary
£30K - £35K / year
Seniority
Junior
Job Description
Field Services Engineer
Jonas Software
• Delivering on-site technical support, installation, maintenance, and repair services for visitor counting systems across various client locations. • Install, configure, and test hardware systems, including people counting sensors and peripherals. • Conduct site surveys to assess requirements for safe and efficient installations. • Diagnose and resolve technical issues on-site or remotely, ensuring minimal downtime for clients. • Carry out scheduled maintenance and system upgrades. • Maintain accurate documentation of all service activities, including reports and timesheets. • Liaise with internal teams to coordinate project timelines and resolve escalations. • Ensure compliance with company standards and health & safety regulations during all field activities. • Represent the company professionally, delivering timely and courteous service. • Participate in weekend on-call rotation for remote support.
Job Requirements
- Experience in a field-based technical support or installation role and working at heights.
- Strong knowledge of performing installations (heritage sector an advantage), IP networks, and Wi-Fi technologies.
- Proficiency in Microsoft Windows environments and MS Office Suite.
- Ability to identify, troubleshoot and repair hardware issues.
- Excellent planning and organisational skills; ability to manage multiple priorities.
- Clean, valid driving license (essential).
Benefits
- 25 days annual leave
- 10 days rolling sick plan, including extended illness pay
- Pension 5% EE and 5% ER
- Life Assurance 4x base salary
- Private Health Insurance
- Cashplan
- Option to join the CSI Employee Share Purchase Scheme
- Personal Travel Insurance
- Cycle to Work scheme
- Electric/Hybrid Vehicle scheme
- Discounted gym membership
- Discounted high street retailer scheme
- Employee funded benefits, such as dental insurance, will writing services etc.
Related Guides
Related Categories
Related Job Pages
More Engineer Jobs
Senior Detection Engineer
Centene CorporationTransforming the health of the communities we serve, one person at a time.
• Own end‑to‑end development of multi‑signal detections (endpoint, identity, network, cloud/SaaS) using Splunk (SPL), Microsoft Sentinel/Defender & Azure (KQL), FortiNDR Cloud (IQL), and Databricks (SQL) • Translate threat intel (IOCs/TTPs, ATT&CK mapping) into battle‑tested analytics; convert vetted Sigma rules to SPL/KQL where applicable • Implement version control, change notes, suppression logic, and CI/CD pipelines for detections; champion detection replay/backtesting to improve precision/recall and reduce noise • Establish and maintain reusable detection content libraries, curated views/tables, and documentation/runbooks that accelerate operations • Lead data onboarding and schema alignment; articulate coverage plans and quality gates for priority threats and control gaps • Work directly with SOC/CSMT and CSIRT to tune, triage, and validate detections; convert hunts into detections and run purple‑team validations • Provide technical mentorship for DE I/II; conduct peer reviews of detection logic; contribute to sprint planning aligned to quarterly OKRs • Influence roadmap, standards, and governance for the DE program in partnership with the Principal/Lead Detection Engineer
ABAP Engineer
NagarroNagarro (Frankfurt: NA9) is a leader in digital product engineering and drives technology-led business breakthroughs.
• Designing, developing, and optimizing ABAP programs in SAP systems • Debugging and troubleshooting ABAP programs as needed • Designing, adjusting Adobe Forms and migrate to it from SAP Script and Smartforms • Support by Output management configuration • Supporting data migration projects • Supporting SAP upgrades and enhancements • Coordinating with teams across different locations to ensure seamless project execution
• Lead large-scale custom application development projects through the implementation life-cycle • Research, design and write new software programs of various levels of complexity • Improves existing applications by analyzing and identifying areas for modification • Explores emerging technologies and best practices to ensure our application stack is cutting-edge • Provides technical mentorship to the development team • Develops code reviews standards to ensure the highest quality code • Writes detailed system documentation for all implemented applications • Provides end-user training for new application users • Evaluates and prioritizes daily and weekly projects • Makes recommendations to management to increase quality and efficiency
Senior Voice Engineer – Telecom
AireSpringGlobal provider of Managed SD-WAN, UCaaS, Managed Security, and Business Internet to Multi-location enterprises.
• Collaborate with other teams to ensure seamless integration of UCaaS services with clients’ existing IT environments. • Oversee the configuration, deployment, and troubleshooting of UCaaS systems based on Alianza Metaswitch platforms. • Ensure the UCaaS service delivery aligns with customer requirements, business objectives, and best practices. • Develop and maintain detailed documentation for UCaaS systems, configurations, and procedures. • Manage technical escalations and provide expert guidance to the engineering team in resolving complex issues. • Establish and monitor key performance metrics for UCaaS service delivery and improve service quality. • Coordinate with sales and customer support teams to ensure alignment and customer satisfaction. • Ensure compliance with SOC2 standards in all UCaaS operations, maintaining security, privacy, and data protection requirements. • Handle other duties as assigned by management




