MURAL logo
MURAL

MURAL is a collaborative intelligence company powering effective ideation, innovation, alignment, and team building 💫

Principal Product Designer, Integrated Workflows

Product DesignerProduct DesignerFull TimeRemoteLeadTeam 501-1,000H1B SponsorCompany SiteLinkedIn

Location

Canada

Posted

150 days ago

Salary

0

Seniority

Lead

Postgraduate Degree10 yrs expEnglish

Job Description

Principal Product Designer, Integrated Workflows

MURAL

• Own the end-to-end design of Mural’s integrated workflows platform, from concept through production and evolution. • Collaborate with our IAM team to design user and admin experiences for connecting systems, configuring integrations, managing permissions, and understanding data flow. • Translate technical concepts such as REST APIs, authentication, authorization, scopes, and webhooks into clear, usable product experiences. • Design reusable patterns and frameworks that enable multiple product teams to build integrations consistently and safely. • Partner deeply with engineering to ensure design decisions align with platform architecture, security requirements, and scalability constraints. • Create high-fidelity designs and prototypes that communicate intent, edge cases, and system behavior clearly. • Anticipate failure modes, error states, and recovery paths, designing for trust, debuggability, and resilience. • Set a high bar for systems design, platform thinking, and technical UX across the design organization. • Mentor designers working on adjacent product areas, helping them design on top of shared platform capabilities. • Partner with design systems, research, and engineering leaders to create shared standards and patterns for integration experiences. • Influence product and design strategy by collaborating with product teams across the organization to leverage your platform to create low-friction, user-facing experiences. • Reframe integration problems beyond individual features, designing holistic journeys that span setup, use, monitoring, and evolution over time. • Lead cross-functional workshops to align product, engineering, and security stakeholders around platform direction and tradeoffs. • Collaborate with product and data partners to define success metrics for adoption, reliability, and usability of the platform. • Advocate for long-term platform health while balancing near-term product needs and delivery pressure.

Job Requirements

  • 10+ years of product design experience, with significant experience in complex enterprise or platform-based SaaS products.
  • Proven ability to design systems and frameworks that scale across teams and use cases.
  • Strong understanding of how APIs, authentication, authorization, and data flows work, and how to design humane interfaces around them.
  • Exceptional systems thinking, with the ability to anticipate downstream impact and edge cases.
  • High craft bar, including clarity, hierarchy, interaction design, and thoughtful handling of complex states.
  • Experience partnering closely with engineering on technically deep problems.
  • Comfort operating as a single-owner IC with broad scope and high accountability.
  • Strong communication skills, especially when explaining complex systems to diverse audiences.
  • Also great if you bring
  • Experience designing integration platforms, automation tools, or workflow orchestration systems.
  • Experience designing workflows that connect AI agents to external systems, including event-driven triggers, tool invocation, and human-in-the-loop controls.
  • Background in admin or developer-facing product experiences.
  • Familiarity with enterprise security, compliance, or governance considerations.
  • Experience leading greenfield platform initiatives from vision to adoption.

Benefits

  • Equal Opportunity
  • Reasonable accommodation for individuals with disabilities during job application or interview process

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