NICE logo
NICE

Make experiences flow.

Solution Architect

Solutions EngineerSolutions EngineerFull TimeRemoteSeniorTeam 5,001-10,000Since 1991H1B SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

131 days ago

Salary

0

Seniority

Senior

EnglishCloud

Job Description

Solution Architect

NICE

• Engage with clients, analyse requirements, create proposals, and present solutions. • Architect end-to-end CCaaS systems, defining technology stacks, integrations, data flows, and security. • Deep knowledge of CCaaS platforms, AI/ML, and cloud services. • Develop solution blueprints, architectural documents. • Work with sales, IT, product, and delivery teams. • Guide development, manage migrations, and provide technical leadership. • Stay current with trends and technology advancements.

Job Requirements

  • Experience in architecture, solution design, and CCaaS technologies.
  • Deep expertise in Conversational AI, Generative AI and Agentic solutions.
  • Strong analytical, problem-solving, leadership, and communication skills.
  • Ability to translate complex business needs into technical designs and ROI.
  • Proficiency with Agile methodologies and enterprise governance.
  • Familiarity with major CCaaS vendors, AI/ML, and integration patterns.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

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