Role Description We are seeking a motivated Applications Engineer to support our Skidded Solutions (liquid-filled medium voltage transformers, switchgear cabinets, inverters) in the solar and energy storage industries. The Applications Engineer will be responsible for interfacing with Customers (current and potential) in an effort to achieve revenue growth and customer acquisition objectives set forth by the Company. The Applications Engineer will review customer specifications, assist in determining and understanding client equipment needs, generate quotes, and engage in follow up conversations with the customer regarding open opportunities. The ideal candidate will possess strong technical expertise in mechanical design and practical integration, focusing on the design, optimization, and mechanical integration of structural skids with transformers and switchgear. The candidate will collaborate with cross-functional teams to develop solutions that meet customer requirements, industry standards, and regulatory compliance. This role involves working closely with sales, product management, design engineering, and customers to ensure optimal performance, reliability, and cost-effectiveness. Qualifications - Bachelor’s degree in Mechanical Engineering or a related field. - Minimum of 2–5 years of professional experience in application or mechanical design engineering, preferably with mechanical integration of electrical equipment. - Experience in the solar or energy storage industries is a plus. - Solid knowledge of mechanical design principles and design for manufacturability. - Familiarity with mechanical systems and pre-configured/skidded electromechanical assemblies. - Proficiency in Mechanical design software and tools – SolidWorks and/or AutoCAD; FEA modeling a plus. - Electrical, Control systems and/or data acquisition & field monitoring proficiency a plus. Requirements - Serve as a technical resource on the mechanical integration and optimization of skidded liquid-filled medium voltage transformers, switchgear cabinets and inverters for solar and energy storage applications. - Provide technical guidance on product selection, specifications, and customization to meet customer requirements. - Analyze technical problems and recommend solutions. - Work directly with customers to understand their needs, address inquiries, and recommend appropriate integrated design solutions. - Prepare and deliver technical presentations and proposals, including customer-facing quotes in support of the sales process. - Support sales with technical training and customer visits. - Interpret customer specifications and industry standards to create accurate design requirements. - Collaborate with design engineering and manufacturing teams to ensure products are readily manufacturable and meet performance, reliability, and cost targets. - Develop and maintain technical documentation, including drawings, manuals, and data sheets. - Identify value engineering opportunities within integrated designs to optimize cost and capability in support of customer needs. - Assist in managing multiple projects, ensuring timely delivery of proposals, designs, and support. - Coordinate with supply chain and production teams to address lead times and resource planning. - Stay current with industry standards, codes, and regulations such as IEEE, IEC, UL and ASCE. - Ensure products and applications comply with environmental and safety regulations. Company Description

Title: Senior Site Reliability Engineer Location:United States Job Description: What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. As a Sr. Site Reliability Engineer, you'll be the guardian of our platform's reliability and performance, ensuring millions of hospitality transactions flow seamlessly across the globe. You'll architect and implement scalable AWS cloud solutions that keep the most ambitious hotels running 24/7, while fostering a culture of automation, resilience, and continuous improvement across our engineering teams. Our SRE Team: We're a bottom-up, collaborative team that thrives on healthy debate and shared ownership of our infrastructure. You'll have endless opportunities to influence architecture decisions while working with cutting-edge cloud technologies at scale. We believe the best solutions come from engineers who are empowered to innovate, experiment, and challenge the status quo. What You Bring to the Team: - Design and implement a reliable and scalable AWS architecture to meet the needs of the organization. - Maintain and support highly loaded Kubernetes (EKS) clusters and infrastructure-related components. - Support the CICD process with ArgoCD and GitOps. - Automate the platform deployments with Terraform infrastructure-as-code. - Develop and continuously improve product Observability and Monitoring systems based on the Grafana, Prometheus, DataDog, and Cloudwatch. - Respond and participate with Incident Management and Root Cause Analysis, ensuring minimal impact on services. - Optimize system performance and troubleshoot issues as they arise. - Collaborate with development teams to establish monitoring best practices and ensure systems meet reliability targets. - Collaborate with security teams to implement and maintain security best practices. - Infrastructure support rotation providing guidance to other engineering teams. What Sets You Up for Success: - 5+ years of experience as a DevOps or SRE working within the AWS ecosystem. - 5+ years of experience with Kubernetes (EKS) and Helm charts. - Experience with designing, building, and supporting CI/CD pipelines with ArgoCD and GitHub actions. - Experience with infrastructure-as-code methodologies with Terraform. - Experience with Observability and Monitoring with Grafana, Prometheus, DataDog, and Cloudwatch. - Experience with Incident Management, full stack troubleshooting, performance analysis and root cause analysis (RCA). - Experience with Web application systems such as Nginx, Ingress controllers, load balancing and Content Delivery Networks. - Experience with Databases (MySQL, PostgreSQL, Aurora) and Middleware technologies (Redis, Memcached and SQS) - Good networking skills with VPC, Security Groups and Network ACLs. - Ability to work remotely and manage your own time in a global team. - Good written and verbal communication in English. - Bachelor’s degree in Computer Science or equivalent experience. Bonus Skills to Stand Out: - Advanced experience with Database Administration (Aurora, MySQL, PostgreSQL). - Experience working in a PCI-compliant environment. - Experience working with Kong API Gateway. Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $145,000 - $165,000 #LI-REMOTE #LI-IK1 What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards to Check Out! - Best All-In-One Hotel Management System | HotelTechAwards (2025) - Overall 10 Best Places to Work | HotelTechAwards (2025) - Most Loved Workplace® Certified (2024) - Top 10 People’s Choice(2024) - Deloitte Technology Fast 500 (2024) Discover our Benefits: - Remote First, Remote Always - PTO in accordance with local labor requirements - Monthly Wellness Fridays - enjoy an extra long weekend every month - Full Paid Parental Leave - Home office stipend based on country of residency - Professional development courses in Cloudbeds University - Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications. #LI-REMOTE

Role Description Buscamos un/a QA Engineer Junior con curiosidad, disciplina y una mentalidad AI-first. Este no es un rol donde vas a ejecutar casos de prueba manuales desde una hoja de cálculo — vas a trabajar en la intersección de testing, automatización y flujos asistidos por inteligencia artificial para ayudarnos a entregar infraestructura de conectividad confiable para miles de dispositivos IoT en toda LATAM. Valoramos actitud y potencial de crecimiento por encima de años de experiencia. Si eres alguien que naturalmente rompe cosas para entender cómo funcionan, automatiza tareas repetitivas en vez de hacerlas dos veces, y ve la IA como un multiplicador de productividad y no como un buzzword — queremos hablar contigo. Qué Harás - Diseñar y ejecutar planes de prueba para nuestra plataforma de conectividad, cubriendo endpoints de API, funcionalidad del dashboard y flujos de gestión de conectividad. - Escribir y mantener suites de pruebas automatizadas — te enseñamos el stack, pero deberías sentirte cómodo/a con scripting básico (Python, JavaScript o similar). - Usar herramientas de IA (Claude, Copilot, automatizaciones custom) para generar casos de prueba, analizar logs, crear suites de regresión y acelerar tu flujo de trabajo. - Identificar, documentar y dar seguimiento a bugs con pasos de reproducción claros, comportamiento esperado vs. real, y clasificación de severidad. - Colaborar estrechamente con desarrolladores y producto durante los sprints para detectar problemas antes de que lleguen a producción. - Ayudar a construir y mejorar nuestros procesos de QA — estamos creciendo rápido y tendrás influencia real en cómo se gestiona la calidad. - Participar en sesiones de testing exploratorio, pensando más allá del happy path para encontrar edge cases. - Contribuir al testing de APIs usando herramientas como Postman, Insomnia o frameworks automatizados. Qualifications - 1–2 años de experiencia en QA, testing o un rol técnico relacionado (prácticas y experiencia en proyectos cuentan). - Conocimiento sólido de fundamentos de testing: planificación de pruebas, casos de prueba, reporte de bugs, pruebas de regresión. - Capacidad básica de scripting en al menos un lenguaje (Python, JavaScript, Bash o similar). - Familiaridad con conceptos de testing de APIs (REST, métodos HTTP, códigos de estado, validación de request/response). - Mentalidad AI-driven — usas activamente herramientas de IA en tu trabajo diario y puedes demostrar cómo te hacen más rápido/a y efectivo/a. - Comunicación escrita fuerte — tus reportes de bugs deben contar una historia clara. - Mentalidad proactiva — no esperas a que te digan qué testear. Requirements - Experiencia con frameworks de automatización de pruebas (Selenium, Cypress, Playwright o similar). - Familiaridad con pipelines de CI/CD y cómo se integran las pruebas automatizadas en flujos de deployment. - Exposición a telecomunicaciones, IoT o conceptos de conectividad. - Experiencia con herramientas de testing de rendimiento o carga. - Familiaridad con workflows ágiles/Scrum y herramientas como ClickUp, Jira o Linear. - Fluidez en español e inglés (nuestro equipo opera bilingüe). Benefits - Impacto real — serás el primer QA dedicado, definiendo cómo funciona la calidad en toda la plataforma. - Cultura AI-forward — no solo hablamos de IA, construimos nuestros flujos de trabajo alrededor de ella. Vas a usar herramientas de vanguardia todos los días. - Crecimiento — a medida que escalamos, creces con nosotros. Camino claro de QA junior a QA senior, lead de automatización o QA manager. - Equipo pequeño, gran ownership — 30 personas significa que tu trabajo impacta directamente el producto que usan 100+ clientes enterprise. - Remote-first — trabaja desde cualquier lugar de LATAM, con la flexibilidad de un equipo distribuido. - Producto con propósito — construimos infraestructura de conectividad que mantiene dispositivos críticos en línea en toda América Latina. Cómo Aplicar Envíanos tu CV y una nota corta (2–3 párrafos) respondiendo: ¿Cuál es el bug más interesante que has encontrado y cómo lo descubriste? ¿Cómo usas actualmente herramientas de IA en tu trabajo o aprendizaje? Danos un ejemplo concreto. No necesitas una carta de presentación formal. Solo sé tú mismo/a.

• Repair, install, and maintain a variety of laboratory equipment products, including incubators, centrifuges, cold storage (refrigerators and freezers), and other equipment as needed • Provide support on the qualification/validation of supported product lines • Assist with On-Boarding/Training of new engineers • Schedules and completes detailed preventative maintenance service to assure peak uptime of customer equipment • Understand customers’ needs to best promote service contracts, services, and new equipment • Handle expenses and spare parts inventory in a timely and accurate manner • Document daily service actions through the company work order database • Maintains courteous and knowledgeable communication with customers to ensure alignment of all aspects of the service event (status, cost, scheduling, etc.) • Provide assistance to the Validation team • Act as lead engineer on a larger project • Provide backup for the supervisor