Title: Senior Site Reliability Engineer Location:United States Job Description: What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. As a Sr. Site Reliability Engineer, you'll be the guardian of our platform's reliability and performance, ensuring millions of hospitality transactions flow seamlessly across the globe. You'll architect and implement scalable AWS cloud solutions that keep the most ambitious hotels running 24/7, while fostering a culture of automation, resilience, and continuous improvement across our engineering teams. Our SRE Team: We're a bottom-up, collaborative team that thrives on healthy debate and shared ownership of our infrastructure. You'll have endless opportunities to influence architecture decisions while working with cutting-edge cloud technologies at scale. We believe the best solutions come from engineers who are empowered to innovate, experiment, and challenge the status quo. What You Bring to the Team: - Design and implement a reliable and scalable AWS architecture to meet the needs of the organization. - Maintain and support highly loaded Kubernetes (EKS) clusters and infrastructure-related components. - Support the CICD process with ArgoCD and GitOps. - Automate the platform deployments with Terraform infrastructure-as-code. - Develop and continuously improve product Observability and Monitoring systems based on the Grafana, Prometheus, DataDog, and Cloudwatch. - Respond and participate with Incident Management and Root Cause Analysis, ensuring minimal impact on services. - Optimize system performance and troubleshoot issues as they arise. - Collaborate with development teams to establish monitoring best practices and ensure systems meet reliability targets. - Collaborate with security teams to implement and maintain security best practices. - Infrastructure support rotation providing guidance to other engineering teams. What Sets You Up for Success: - 5+ years of experience as a DevOps or SRE working within the AWS ecosystem. - 5+ years of experience with Kubernetes (EKS) and Helm charts. - Experience with designing, building, and supporting CI/CD pipelines with ArgoCD and GitHub actions. - Experience with infrastructure-as-code methodologies with Terraform. - Experience with Observability and Monitoring with Grafana, Prometheus, DataDog, and Cloudwatch. - Experience with Incident Management, full stack troubleshooting, performance analysis and root cause analysis (RCA). - Experience with Web application systems such as Nginx, Ingress controllers, load balancing and Content Delivery Networks. - Experience with Databases (MySQL, PostgreSQL, Aurora) and Middleware technologies (Redis, Memcached and SQS) - Good networking skills with VPC, Security Groups and Network ACLs. - Ability to work remotely and manage your own time in a global team. - Good written and verbal communication in English. - Bachelor’s degree in Computer Science or equivalent experience. Bonus Skills to Stand Out: - Advanced experience with Database Administration (Aurora, MySQL, PostgreSQL). - Experience working in a PCI-compliant environment. - Experience working with Kong API Gateway. Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $145,000 - $165,000 #LI-REMOTE #LI-IK1 What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards to Check Out! - Best All-In-One Hotel Management System | HotelTechAwards (2025) - Overall 10 Best Places to Work | HotelTechAwards (2025) - Most Loved Workplace® Certified (2024) - Top 10 People’s Choice(2024) - Deloitte Technology Fast 500 (2024) Discover our Benefits: - Remote First, Remote Always - PTO in accordance with local labor requirements - Monthly Wellness Fridays - enjoy an extra long weekend every month - Full Paid Parental Leave - Home office stipend based on country of residency - Professional development courses in Cloudbeds University - Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications. #LI-REMOTE

Role Description Buscamos un/a QA Engineer Junior con curiosidad, disciplina y una mentalidad AI-first. Este no es un rol donde vas a ejecutar casos de prueba manuales desde una hoja de cálculo — vas a trabajar en la intersección de testing, automatización y flujos asistidos por inteligencia artificial para ayudarnos a entregar infraestructura de conectividad confiable para miles de dispositivos IoT en toda LATAM. Valoramos actitud y potencial de crecimiento por encima de años de experiencia. Si eres alguien que naturalmente rompe cosas para entender cómo funcionan, automatiza tareas repetitivas en vez de hacerlas dos veces, y ve la IA como un multiplicador de productividad y no como un buzzword — queremos hablar contigo. Qué Harás - Diseñar y ejecutar planes de prueba para nuestra plataforma de conectividad, cubriendo endpoints de API, funcionalidad del dashboard y flujos de gestión de conectividad. - Escribir y mantener suites de pruebas automatizadas — te enseñamos el stack, pero deberías sentirte cómodo/a con scripting básico (Python, JavaScript o similar). - Usar herramientas de IA (Claude, Copilot, automatizaciones custom) para generar casos de prueba, analizar logs, crear suites de regresión y acelerar tu flujo de trabajo. - Identificar, documentar y dar seguimiento a bugs con pasos de reproducción claros, comportamiento esperado vs. real, y clasificación de severidad. - Colaborar estrechamente con desarrolladores y producto durante los sprints para detectar problemas antes de que lleguen a producción. - Ayudar a construir y mejorar nuestros procesos de QA — estamos creciendo rápido y tendrás influencia real en cómo se gestiona la calidad. - Participar en sesiones de testing exploratorio, pensando más allá del happy path para encontrar edge cases. - Contribuir al testing de APIs usando herramientas como Postman, Insomnia o frameworks automatizados. Qualifications - 1–2 años de experiencia en QA, testing o un rol técnico relacionado (prácticas y experiencia en proyectos cuentan). - Conocimiento sólido de fundamentos de testing: planificación de pruebas, casos de prueba, reporte de bugs, pruebas de regresión. - Capacidad básica de scripting en al menos un lenguaje (Python, JavaScript, Bash o similar). - Familiaridad con conceptos de testing de APIs (REST, métodos HTTP, códigos de estado, validación de request/response). - Mentalidad AI-driven — usas activamente herramientas de IA en tu trabajo diario y puedes demostrar cómo te hacen más rápido/a y efectivo/a. - Comunicación escrita fuerte — tus reportes de bugs deben contar una historia clara. - Mentalidad proactiva — no esperas a que te digan qué testear. Requirements - Experiencia con frameworks de automatización de pruebas (Selenium, Cypress, Playwright o similar). - Familiaridad con pipelines de CI/CD y cómo se integran las pruebas automatizadas en flujos de deployment. - Exposición a telecomunicaciones, IoT o conceptos de conectividad. - Experiencia con herramientas de testing de rendimiento o carga. - Familiaridad con workflows ágiles/Scrum y herramientas como ClickUp, Jira o Linear. - Fluidez en español e inglés (nuestro equipo opera bilingüe). Benefits - Impacto real — serás el primer QA dedicado, definiendo cómo funciona la calidad en toda la plataforma. - Cultura AI-forward — no solo hablamos de IA, construimos nuestros flujos de trabajo alrededor de ella. Vas a usar herramientas de vanguardia todos los días. - Crecimiento — a medida que escalamos, creces con nosotros. Camino claro de QA junior a QA senior, lead de automatización o QA manager. - Equipo pequeño, gran ownership — 30 personas significa que tu trabajo impacta directamente el producto que usan 100+ clientes enterprise. - Remote-first — trabaja desde cualquier lugar de LATAM, con la flexibilidad de un equipo distribuido. - Producto con propósito — construimos infraestructura de conectividad que mantiene dispositivos críticos en línea en toda América Latina. Cómo Aplicar Envíanos tu CV y una nota corta (2–3 párrafos) respondiendo: ¿Cuál es el bug más interesante que has encontrado y cómo lo descubriste? ¿Cómo usas actualmente herramientas de IA en tu trabajo o aprendizaje? Danos un ejemplo concreto. No necesitas una carta de presentación formal. Solo sé tú mismo/a.

• Repair, install, and maintain a variety of laboratory equipment products, including incubators, centrifuges, cold storage (refrigerators and freezers), and other equipment as needed • Provide support on the qualification/validation of supported product lines • Assist with On-Boarding/Training of new engineers • Schedules and completes detailed preventative maintenance service to assure peak uptime of customer equipment • Understand customers’ needs to best promote service contracts, services, and new equipment • Handle expenses and spare parts inventory in a timely and accurate manner • Document daily service actions through the company work order database • Maintains courteous and knowledgeable communication with customers to ensure alignment of all aspects of the service event (status, cost, scheduling, etc.) • Provide assistance to the Validation team • Act as lead engineer on a larger project • Provide backup for the supervisor

Title: Lead Supplier Quality Engineer-2 Location: Greenville Full time job requisition id R5036709 Drive quality for assigned suppliers, including quality plan implementation. Select suppliers through qualification processes. Own supplier results, drive improvements utilizing supplier scorecards. Own supplier audits, ensuring compliance, and driving improvement plans where needed. Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Job Description The Aero Lead Supplier Quality Engineer (SQE) is responsible for driving quality at GE Vernova Gas suppliers by implementing comprehensive quality plans. This role includes selecting suppliers through supplier approval process and leads Qualification Process for serial production, as well as managing supplier performance using detailed scorecards. The engineer will also oversee supplier audits, ensuring compliance and spearheading improvement initiatives as necessary. Key Responsibilities: Supplier Approval - Partner with Sourcing and Engineering to qualify, approve, and develop suppliers in alignment with the sourcing strategy and long-term business needs. Many of these parts and assemblies will be associated with the Aero gas turbine such as the compressor, combustor and turbine modules. Will also include diversified parts (small parts) as part of scope Product and Process Qualification - Define and execute product and process qualifications following Gas Power requirements for various complex parts and assemblies to ensure readiness for serial production. - Review and approve Manufacturing Process Plans (MPP), Product and Process Quality Plans (PQP), control plans, and inspection plans for assigned components. - Ensure CTQ (critical-to-quality) requirements, customer requirements, and regulatory requirements are correctly translated into supplier process controls and inspection methods. - Validate first article inspection (FAI) and ongoing product verification; monitor process capability and drive corrective actions where performance is not meeting targets. Deviation & Nonconformance Management - Manage and approve Supplier Deviation Requests (SDRs) ensuring that the risk is assessed, documented, and controlled. - Drive the evaluation and disposition of supplier nonconformances in coordination with Engineering, Manufacturing, Sourcing and Field teams. - Lead and own containment, rework and recovery actions at supplier facilities, assembly sites and wind farm sites and ensure effective closure and documentation of issues. Continuous Improvement & COPQ Reduction - Analyze Cost of Poor Quality (COPQ) data, field feedback, and assembly/shop issues to identify systemic improvement opportunities at suppliers. - Lead Root Cause Analysis (RCA) and FMEA (design and process) with suppliers to implement robust corrective and preventive actions. - Conduct quality system, product and process audits at supplier sites; verify compliance with GE Vernova QMS requirements, GE Vernova procedures, and applicable industry standards. Required Qualifications - Bachelor’s degree in engineering or a relevant technical field from an accredited university or college. - Strong knowledge and understanding of engineering drawings (GD&T) and specifications - Experience and knowledge of complex machining, heat treat and various welding processes - Experience conducting audits (holistic, quality system, process, and/or product). - Demonstrated ability to manage and develop vendors/suppliers. - Previous experience in Supplier Quality or Manufacturing/Process Quality (preferably with general manufacturing processes, machining, heat treat and welding). - Strong technical, oral, and written communication skills. - Proven ability to work effectively in cross-functional and global team environments. Desired Characteristics - Master’s degree in engineering from an accredited college or university. - Experience with Gas Turbines (specifically with compressor, combustor and turbine modules) - Demonstrated ability to analyze and resolve complex problems; ability to document, plan, and execute projects. - Quality training and/or related work experience (e.g., ISO 9001). - Root Cause Analysis training in a recognized methodology (e.g., 8D, PSR, RCA or equivalent). - Strong capabilities in Failure Mode and Effects Analysis (FMEA), error proofing (Poka-Yoke), Measurement System Analysis (MSA), and Statistical Process Control (SPC). - Six Sigma Black Belt certification or equivalent quality certification. - Hands-on expertise with fabrications, welding, machining, and NDT inspection. Note: To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $94,600.00 and $157,700.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: discretionary annual bonus. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.