ITSM Tooling Engineer

EngineerEngineerFull TimeRemoteSeniorTeam 5,001-10,000H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

122 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglishITSMJavaJavaScriptPython

Job Description

ITSM Tooling Engineer

The Access Group

• Continuously evolve our ITSM platform (Freshservice) to ensure it remains highly available, robust, and empowering for all users • Deliver maintenance and break-fix solutions for tooling issues and fulfil BAU requests for system changes • Manage and administer our enterprise ITSM ecosystem including Freshservice, Device42 CMDB, and the integrations we have with other business solutions • Develop and maintain integrations between ITSM, CMDB, and enterprise systems using REST APIs

Job Requirements

  • Management and administration experience with enterprise ITSM toolsets
  • Demonstrable application of ITIL principles in large enterprise environments
  • Proficiency in Python, JavaScript, and/or Java
  • Hands-on experience developing REST API integrations for automation and tooling connectivity

Benefits

  • 25 days holiday
  • Matched pension scheme
  • Charity day to support a cause

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