• Work closely with clients to deliver on projects • Creatively solve complex problems • Service clients in many industries • Mentor newer consultants • Act as the primary face of the HCM workstream for clients • Contribute on projects and internally develop business and processes.

• Contribute and drive the Global CMMS and Calibration area for the Full Clone and Clean Project in Vantive. • Successfully project managed multiple Global CMMS and Calibration site implementation projects based on timeline, scope, and budget. • Ensure the development and management of all project planning, schedule and budget in conjunction with the Global CMMS and Calibration Program Manager. • Responsible for project tracking, status reporting, Identifying risks, and new requirements. • Support the creation/review of validation materials and the execution of validation activities. • Consistently provides clear and effective communication with all project stakeholders and Team. • Managing / Coordinating, the Global CMMS and Calibration team • Supervising User Access Management for Maximo license Users once cloned • Analyze business requirement/process, Identify, and understand broader business impact, assess alternative solutions, and propose preferred solutions • Collaborate with Infra team and all IT partners for activities related to the Global CMMS and Calibration Domain. • Work in conjunction with Quality and Compliance team to ensure corporate requirements, documentation, and application policy are up to date and approved. • Consult with CAB stakeholders to deliver applications and business improvements. • Co-ordinate application enhancements, system upgrades, database upgrades, operating system upgrades once cloned • Support external contractors to ensure a healthy, stable Maximo Environment.

• Unterstützung bei der Implementierung und Weiterentwicklung von Business Continuity Management (BCM) und IT Service Continuity Management (ITSCM) • Mitwirkung bei Risikoanalysen, Business-Impact-Analysen (BIA) sowie bei der Bewertung von IT-Abhängigkeiten • Erstellung, Pflege und Weiterentwicklung von Notfallhandbüchern, IT-Wiederanlaufplänen und Recovery-Strategien • Begleitung technischer und organisatorischer Tests (z. B. Wiederanlauftests, Notfallübungen) einschließlich Auswertung und Optimierung der Ergebnisse • Analyse bestehender IT-Infrastrukturen und kritischer Services mit Fokus auf Verfügbarkeitsanforderungen sowie definierte Recovery-Zeiten • Mitwirkung in Projekten zur Steigerung der IT-Resilienz, z. B. durch das Design von Redundanzkonzepten, Cloud-/Hybrid-Strategien oder Sicherheitsmaßnahmen • Dokumentation und Präsentation von Arbeitsergebnissen für die Kundenseite sowie interne Stakeholder • Aktive Mitarbeit an der Weiterentwicklung interner Methoden, Tools und Templates im Bereich BCM/ITSCM

• Work with SouthEast Region providers to define and advance their goals related to interoperability, quality, value-based arrangements, and risk adjustment strategies • Recommend execution strategies and monitor performance toward these goals • Actively monitor and analyze provider performance data to identify areas for improvement • Be an expert on the Stars/Quality program, educating physician groups on HEDIS, patient safety, and patient experience • Collaborate to develop tailored action plans and communicate applicable insights to improve performance • Implement strategies to enhance outcomes and provide ongoing support and guidance to providers • Be a liaison for providers to access Humana resources, educating and encouraging providers on the use of self-serve tools • Educate provider groups on reward programs and target metrics, collaborating to achieve established goals • Monitor and reports on the effectiveness of reward programs, making recommendations for enhancements • Resolve provider abrasion issues, ensuring a positive and collaborative relationship between Humana and its providers • Collaborate with teams to drive initiatives that support provider performance improvement