Vanderlande logo
Vanderlande

a TOYOTA AUTOMATED LOGISTICS company

Senior Field Service Engineer

Field EngineerField EngineerFull TimeRemoteSeniorTeam 5,001-10,000H1B SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

114 days ago

Salary

0

Seniority

Senior

Professional CertificateEnglish

Job Description

Senior Field Service Engineer

Vanderlande

• Provide leading technical response and tele-support for complex electro-mechanical and control system issues to support our customers. • Coordinate operational fault correction activities on MHE in collaboration with operations managers. • Review and monitor system performance daily, identify root causes of equipment and system failures, and analyse problems to prevent recurrence. • Maintain accurate documentation and ensure compliance with site legislative Health & Safety regulations. • Take full accountability for Planned Preventive Maintenance (PPM) activities. • Participate in performance improvement programmes and technical training initiatives to enhance individual and team capability. • Build and maintain effective customer relationships to exceed expectations and strengthen partnerships with primary contractors. • Demonstrate commitment to timely and professional issue resolution, supporting both customers and internal teams. • Foster collaborative relationships with subcontractors, internal business support functions, and wider stakeholders. • Continuously improve technical and soft skills, adopting best practices to enhance service delivery and operational efficiency. • Champion a safety-first culture, ensuring a safe working environment across all activities.

Job Requirements

  • City & Guilds / NVQ level 3 or above in maintenance mechanical / electrical discipline.
  • Strong technical knowledge of electro-mechanical systems and system controls, including fault-finding and maintenance.
  • Proficiency in MS Office applications is essential.
  • Experience with Maximo (CMMS system) is desirable.
  • Familiarity with PLCs (Programmable Logic Controllers) and FSCs (Field Service Controllers) is highly advantageous.
  • Ability to analyse complex technical problems and implement effective solutions.
  • Excellent communication skills to build trust-based relationships with customers and stakeholders.
  • Strong organisational skills with the ability to manage multiple priorities in a dynamic environment.
  • Commitment to continuous improvement and professional development.

Benefits

  • 224 Hours holiday (28 days)
  • Aviva Medical Cover & Pension
  • YuLife – Wellbeing membership with fast access to GP appointments, health and wellbeing support, and rewards.
  • Cycle to work scheme
  • Yellow Nest childcare salary sacrifice scheme
  • Access to Achievers – an award-winning internal recognition platform

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