• Install, configure, maintain, diagnose, and repair Azenta C&I hardware and software systems at customer locations. • Perform preventive maintenance and system inspections to ensure equipment reliability and compliance with quality standards. • Interface directly with customers to support service agreements, meet SLA expectations, and promote a positive service experience. • Maintain a safe, clean, and compliant working environment in accordance with Azenta and customer policies. • Obtain and maintain required equipment service and operational certifications. • Document all service activities through service, status, and performance reports. • Respond effectively to escalations, equipment downtime, and changing operational priorities. • Serve as a point of contact for both customers and internal Azenta stakeholders. • Provide regular system performance summaries, including event tracking, issue analysis, and root‑cause / corrective action reporting. • Support additional KPI reporting requirements during the contract period. • Assist with sample migrations, including transfer from legacy formats into customer stores as needed.

We're looking for a new service engineer on our team who wants to be the absolute best in the business. You'll do more than just fix machines, you'll also build great relationships with every person you meet. Your goal is to provide service so good that it becomes legendary. You should have a deep hunger to learn something new every single day. We need someone who looks ahead to stop problems before they even happen. By doing the job right the first time, you ensure our customers never have to call us back for the same issue twice. Teamwork, technical prowess and clear communication are the engines that drive our success. You'll work closely with your teammates to share ideas and break through any roadblocks in your way. Being a leader here means you are always ready to step outside your normal role to help a coworker or satisfy a customer. You'll manage your time and expenses with great care to keep our division running smoothly. We expect you to finish your reports quickly and keep perfect records so the whole team stays informed and ready for action at a moments notice. Safety is our top priority and we never compromise on it for any reason. You'll be trained and will be an example for everyone you meet of someone who follows all safety rules to protect yourself and everyone around you while you work. We set big, bold goals even when the path forward seems difficult or unclear. Your determination to be the best will help you overcome any challenge you face. If you're ready to work hard, stay safe, and provide solutions that change the game for our customers, we want you on our team. Phillips offers a world-beating collaborative culture and competitive pay and benefits. In our 65 year history, Phillips has grown from a handful of employees to over 900 supplying and supporting manufacturing technology in the United States and around the world. Compensation at Phillips is based on the market and your individual level of contribution. The expected pay range for a qualified person in this role is between $65,000.00 and $95,000.00 annually plus bonus opportunities. If you have a different suggestion, please mention it in your application. *Due to customer requirments, we are only able to employ US citizens in this role*  Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant.

We're looking for a new service engineer on our team who wants to be the absolute best in the business. You'll do more than just fix machines, you'll also build great relationships with every person you meet. Your goal is to provide service so good that it becomes legendary. You should have a deep hunger to learn something new every single day. We need someone who looks ahead to stop problems before they even happen. By doing the job right the first time, you ensure our customers never have to call us back for the same issue twice. Teamwork, technical prowess and clear communication are the engines that drive our success. You'll work closely with your teammates to share ideas and break through any roadblocks in your way. Being a leader here means you are always ready to step outside your normal role to help a coworker or satisfy a customer. You'll manage your time and expenses with great care to keep our division running smoothly. We expect you to finish your reports quickly and keep perfect records so the whole team stays informed and ready for action at a moments notice. Safety is our top priority and we never compromise on it for any reason. You'll be trained and will be an example for everyone you meet of someone who follows all safety rules to protect yourself and everyone around you while you work. We set big, bold goals even when the path forward seems difficult or unclear. Your determination to be the best will help you overcome any challenge you face. If you're ready to work hard, stay safe, and provide solutions that change the game for our customers, we want you on our team. Phillips offers a world-beating collaborative culture and competitive pay and benefits. In our 65 year history, Phillips has grown from a handful of employees to over 900 supplying and supporting manufacturing technology in the United States and around the world. Compensation at Phillips is based on the market and your individual level of contribution. The expected pay range for a qualified person in this role is between $65,000.00 and $95,000.00 annually plus bonus opportunities. If you have a different suggestion, please mention it in your application. *Due to customer requirments, we are only able to employ US citizens in this role*  Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant.

We're looking for a new service engineer on our team who wants to be the absolute best in the business. You'll do more than just fix machines, you'll also build great relationships with every person you meet. Your goal is to provide service so good that it becomes legendary. You should have a deep hunger to learn something new every single day. We need someone who looks ahead to stop problems before they even happen. By doing the job right the first time, you ensure our customers never have to call us back for the same issue twice. Teamwork, technical prowess and clear communication are the engines that drive our success. You'll work closely with your teammates to share ideas and break through any roadblocks in your way. Being a leader here means you are always ready to step outside your normal role to help a coworker or satisfy a customer. You'll manage your time and expenses with great care to keep our division running smoothly. We expect you to finish your reports quickly and keep perfect records so the whole team stays informed and ready for action at a moments notice. Safety is our top priority and we never compromise on it for any reason. You'll be trained and will be an example for everyone you meet of someone who follows all safety rules to protect yourself and everyone around you while you work. We set big, bold goals even when the path forward seems difficult or unclear. Your determination to be the best will help you overcome any challenge you face. If you're ready to work hard, stay safe, and provide solutions that change the game for our customers, we want you on our team. Phillips offers a world-beating collaborative culture and competitive pay and benefits. In our 65 year history, Phillips has grown from a handful of employees to over 900 supplying and supporting manufacturing technology in the United States and around the world. Compensation at Phillips is based on the market and your individual level of contribution. The expected pay range for a qualified person in this role is between $65,000.00 and $95,000.00 annually plus bonus opportunities. If you have a different suggestion, please mention it in your application. *Due to customer requirments, we are only able to employ US citizens in this role*  Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant.