Senior Manager, Governance Operations Location: Rosemont United States Salary Range:$140,649.00 To $161,745.00 Annually Full Time Job Description: The American Academy of Dermatology is seeking a Senior Manager, Governance Operations located in our Rosemont, IL. office responsible for providing leadership and direction on the Academy's governance operations. Manage programs and activities for the American Academy of Dermatology (AAD) and American Academy of Dermatology Association (AADA) Board of Directors and Officers. Responsible for implementing, performing, and coordinating a variety of complex assignments for the Governance Team. Collects, compiles, and analyzes data and information into straightforward written results. Oversees operational issues for the Governance Team. Serves as a backup to the Director, Governance. About Us: The American Academy of Dermatology (Academy), founded in 1938, is the largest, most influential, and most representative of all dermatologic associations. A sister organization to the Academy, the American Academy of Dermatology Association is the resource for government affairs, health policy and practice information for dermatologists, and plays a major role in formulating policies that can enhance the quality of dermatologic care. With a membership of more than 21,000 members worldwide, the Academy is committed to: advancing the diagnosis and medical, surgical, and cosmetic treatment of the skin, hair, and nails; advocating high standards in clinical practice, education, and research in dermatology; and supporting and enhancing patient care for a lifetime of healthier skin. Responsibilities: - Develops, interprets, and implements approved policies and processes for the Governance Team and collaborates with the Director and Senior Manager, Governance Structure. Assists the Director with recommending and determining appropriate strategic and financial goals that relate to the department and the overall Academy mission. Develops and implements programs to fulfill these goals. - Implements best practices and project management principles to streamline AAD and AADA operations, ensuring that governing documents are maintained, and the tasks mandated by the Bylaws, Administrative Regulations, Governance Policies and governing entities and Officers are accomplished in a timely and efficient manner in accordance with AAD and AADA policy. - Plays a leading role in developing the departmental budget and monitoring revenue and expenses, including providing rationale for budget variances and recommending budget changes. Oversees expense reporting processes and coding. - Develops a working understanding of the programs of the Governance Team and serves as a go-to person when the Director is out of the office or unavailable. Manages and mentors the Manager, Governance and Project Coordinator. Coaches them in proactively identifying improvements to processes and procedures. Oversees program management timelines to ensure updates reflect the process improvements. - Tracks and facilitates Governance Team Action Plans and initiatives to ensure milestones are met and information is shared appropriately. - Facilitates the coordination, compilation, and follow-through on Board of Directors meetings/conference call materials, providing review of documents created by the Manager, Governance, including logistical letters, checklists, electronic response forms, transmittal emails, and expanded agendas. - Serves as a subject matter expert for the Academy's database systems and oversees the management of the rosters for all governance entities. - Ensures the officers and directors are apprised on a quarterly basis what they have financially contributed to the AAD and AADA year-to-date. Assist with Board of Director meetings, as required. - Manages and performs special projects as requested; including, but not limited to, research and address member inquiries and corresponding appropriately, investigating questions related to historical data, maintain, analyze, and implement recommended improvements to processes, maintain project management timelines. Requirements: - Bachelor's degree or certification in association/non-profit management, or equivalent experience in association/non-profit program administration with minimum 8 years' experience working within association/non-profits. - Minimum of 4 years of people management or leading, training, coaching non-direct reports. - Ability to handle difficult and stressful situations with professional composure. - Attention to Detail - Able to consistently complete work accurately and locate errors of others. - Business Knowledge - Demonstrate awareness of business functions and how business decisions affect financial and non-financial work results. Understand how each section of the business interrelates with others. Experience creating and managing budgets. - Collaboration - Participate as an active and contributing member of a team to achieve team goals. Work with other team members (internal and external) outside the line of formal authority. - Communication - Apply effective verbal, nonverbal, and written communication methods to achieve desired results. Respond knowledgeably and professionally to standard business correspondence. Demonstrate sufficient business vocabulary to communicate effectively. - Computer - Intermediate with MS Office skills (Outlook Word, Excel and PowerPoint). - Continuous Improvement - Able to recognize and recommend ways to improve program efficiency and effectiveness. - Critical Thinking - Able to analyze complex information and develop plans to address identified issues. - Decision Making - Able to exercise discretion and independent judgment to understand issues, identify problems and opportunities to determine the appropriate course of action. Demonstrate sound decision-making skills with an increasing number of alternatives to be reviewed by management. - Dependability - Able to follow through on assignments and instructions in a reliable, trustworthy, and timely manner. Responds productively to requests for service and assistance. Self-starter and highly motivated. - Goal Implementation - Ensure goals are converted into actions; obtain results despite conflicting priorities, lack of resources, or ambiguity. - Influence - Ability to successfully develop and manage relationships at all levels of the organization and influence a variety of stakeholders. - Integrity - Demonstrate personal integrity in all interactions. Ability to maintain confidentiality. - Negotiation/Contracting - Organize, prepare, monitor, and evaluate work performed by vendors and consultants. Ability to write requests for proposals; analyze and assess vendor proposals; and monitor compliance to contract specifications. - Strategic Orientation - Uses a big picture focus in decision making, accept some risk and uncertainty. Effectively manages change, anticipates problems, and develops contingency plans. Share the big picture with others and how it impacts them and the organization. - Culture - Effectively manages change and demonstrates flexibility in supporting the evolution of the Governance department and structure. We offer a competitive compensation plan and benefits package including medical/dental/vision/life insurance as well as a matching retirement contribution, tuition reimbursement, bonus program, pension plan, paid vacation/medical/personal days, work-life balance, recognition program and casual work environment. More information about our compensation and benefits can be reviewed on the detailed job ad on our website. The Academy offers a hybrid work environment; providing time in the office for in-person collaboration and the opportunity to work remotely for focus time. We are building a workplace where our employees are excited to come to work every day because of the culture that we are creating together - one of respect, transparency, and collaboration. A workplace in which we demonstrate care and commitment, celebration, community, and focused learning that contributes to the mission of advancing excellence in dermatologic care.

Role Description Our Risk Solutions team is currently seeking a Technical Manager with expertise in construction / builder’s risk. This role reports to the Marine Technical Director and supports the Risk Solutions Field, the Technical Director Team, and both Core Commercial and Marine business units with a specific focus on construction industry exposures within the applicable lines of business. This includes but is not limited to: - Property - Liability - Worker’s Compensation - Commercial Auto - Builder’s Risk - Contractor’s Equipment coverages In this role, you will: - Partner with our underwriting and technical director group to strategically participate and contribute to new/existing class of business strategies analyzing inherent exposures and required controls. - Support construction and related industry technical skill development training of our field consultants. - Work closely with technical director team and corporate underwriting to participate in appropriate projects to improve skillset development, best practices and guidelines, support corporate underwriting initiatives, and address emerging issues and trends. - Support the field in quality reviews and technical account consultation to ensure execution of best practices and survey quality standards. - Collaborate with Industry Leadership, Corporate Line of Business Underwriting and Claims. - Monitor and develop action plans for emerging construction industry trends. - Collaborate with the Technical Director and Field Operations Leaders to ensure Risk Solutions field staff possess technical skillset necessary for risk assessment and service for the construction industry. - Support development and maintenance of Risk Solutions internal technical construction related resources. - Support and collaborate with technical director team on developing/managing innovative solutions and technology to support risk reduction in all construction industry verticals. - Attend industry conferences, professional development seminars/webinars, etc. to maintain a high-level of technical skillsets and pulse on industry trends. Qualifications - At least 10 years Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier. - Professional loss control certification preferred to include CSP, CHST, CRIS, CIH, PE, CPCU, ARM. - B.S. degree or equivalent work experience preferred in a related field to include construction, health and safety, science, engineering, or risk management. - Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction. - Strong to exceptional communication skills, both verbal & written. - Strong to exceptional analytical & problem-solving skills. - Demonstrated project management skills. - Ability to work in a dynamic environment on multiple projects, tasks, or assignments. - Results focused. - Possesses a superior consultative skillset necessary for risk assessment and service. Requirements - Ability to use a personal computer and other standard office equipment. - Ability to work in a fast-paced environment. - Ability to travel as necessary. - Ability to sit and/or stand for extended periods. - Ability to walk through customer buildings and facilities. - Ability to climb a ladder to various heights and maintain balance while performing work tasks. Benefits - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only)

WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Director, Risk Management We are seeking an experienced Head of Risk Management to lead and oversee risk management activities for Capital One Technology Labs Mexico (Capital One Mexico). Capital One Mexico designs and builds products that are revolutionizing the fintech industry, making contributions to Open Source software and the tech community, as well as shaping foundational platforms (e.g. standardizing software delivery, advancing cyber defense, and empowering customer solutions). As the Head of Risk Management, this person will be responsible for developing, implementing, and maintaining robust risk management frameworks, strategies, and policies and procedures to ensure compliance with regulatory standards while effectively managing and mitigating risks. This leader must demonstrate exceptional judgment and have substantive experience overseeing risk management for national banks or other major financial institutions. This leader will work in partnership with the stakeholders across Capital One's Enterprise Services Division (including Enterprise Services Risk, Technology, Cybersecurity, Enterprise Supplier Management, Workplace Solutions and Security), the Business, Human Resources, Finance, Risk Management, and Internal Audit teams, to ensure Capital One Mexico's risk program is effective and sustainable to support Capital One Mexico and meet the expectations of all stakeholders. This leader will understand the organization's strategic and business objectives and identify, assess, mitigate, monitor, and report risks in support of the business leaders for Capital One Mexico and Enterprise Services Risk. This includes understanding laws and regulations applicable to the business and advising management of significant decisions, legislation, regulations, and rulings currently and potentially affecting the company. This individual may engage with the Mexican regulators on behalf of Capital One Mexico, and will advise the leadership team on interactions with Mexican authorities. In addition, this highly visible individual will be a key member of Capital One Mexico's leadership team and be called upon to assist senior executives in making informed and balanced decisions, understanding the risks and influencing decisions that impact the business and shaping the overall strategic direction of Capital One Mexico. This person will be charged with developing the processes and implementing the methodologies and practices to build a high-performing risk function that can support Capital One Mexico as it continues to grow. This includes recruiting and developing exceptional talent. This individual is also responsible for keeping management informed of major accomplishments, impediments, and issues while following company policies and sound risk management practices. They will maintain all organizational and professional ethical standards, work independently under minimal supervision, and exercise latitude for initiative and independent judgment. Key Responsibilities: - Leadership: Provide strategic direction and leadership to the risk management team, fostering a culture of risk awareness, accountability, and excellence. - Risk Assessment: Conduct comprehensive risk assessments, identifying, analyzing, and evaluating risks across various banking operations and products. - Policy Development: Develop and update risk management policies, standards, procedures, and controls as applicable, in alignment with regulatory requirements and industry best practices. - Compliance: Ensure adherence to local and international regulatory requirements, managing compliance issues and implementing necessary changes. - Risk Mitigation: Develop and implement risk mitigation strategies to minimize exposure and optimize risk-return tradeoffs. - Reporting: Prepare and present risk reports to senior management, Board Members, and regulatory authorities, providing insights and recommendations for risk mitigation. - Stakeholder Engagement: Collaborate with internal stakeholders, such as finance, human resources, operations, and legal departments, to address risk-related concerns and implement effective solutions. - Continuous Improvement: Drive continuous improvement initiatives within the risk management framework, enhancing processes, methodologies, and tools. THE PERSON The ideal candidate will have the following experience and attributes: Exemplary business leadership skills to help define the Capital One Mexico vision. Should be familiar with fostering innovation, driving critical decisions and delivering results to effectuate this goal. Excellent people leadership skills to leverage the capabilities of peers, business partners and associates to achieve business objectives. Ability to attract and retain top talent, developing bench strength to ensure continuity and forward progress through organizational and business changes. Ability to create and reinforce Capital One's corporate culture of "excellence" and "do the right thing" by demonstrating personal integrity, promoting organizational balance, earning and respecting the trust of associates and communicating openly about challenging issues across functional areas. Strong judgment, influence, leadership and integrity are essential for this position. Must be comfortable working in a high-energy, collaborative, informal environment with an evolving culture as a result of continuous growth. Capacity to understand and balance business goals with risk, and ability to articulate the reasoning behind advice and recommendations Transparency in communications and a willingness to work collaboratively with business partners and other support groups to ensure the products, practices, and services all remain within Capital One's risk appetite. The confidence and presence, as a member of the Senior Leadership Team, to effectively influence and assist other senior executives in their decision-making process. Strong analytical, problem-solving, and decision-making skills. Basic Qualifications: - Bachelor's degree in finance, economics, business, or related field. - At least 7 years of experience within the banking or financial services industry. - Understanding of risk assessment methodologies and operational, compliance, and strategic risks. - At least 7 years of experience in risk management, compliance, legal, or regulatory relations, including knowledge of local and international regulatory frameworks and compliance requirements. - At least 7 years of experience in process, program or project management. - Fluent in Spanish and English, both spoken and written. Preferred Qualifications: - Advanced degree in business, law, computer science, or related field - 6+ years of experience in technology, technology risk management, or cybersecurity. - 2+ years experience supporting tech development operations and teams - 3+ years risk management experience for a US based company At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.

• Leads and develops a team of professionals responsible for risk analysis, review, and reporting • Assesses risk position and communicates risk trends to senior leadership • Maintains and manages the business and third-party risk review pipeline • Oversees and reviews third-party evaluation and due diligence assessments and reporting • Assists and supports critical projects and initiatives to support the path to revenue • Maintains awareness and oversight of emerging risk trends • Proposes acceptable changes to policy, processes, and procedures in support of new product development • Responsible for supervision of others to include hiring, training, assigning, and directing work, establishing goals, evaluating performance, and resolving employee-related issues • Oversees partner and third-party due diligence, including financial, operations, compliance, and regulatory assessments • Executes on risk governance framework(s) • Serves as escalation point for risk and third-party evaluation, solutioning, and approval • Collaborates and builds relationships with other risks and line of business leaders to deliver on initiatives and establish trust with stakeholders • Develops, monitors, and reports on KPIs and KRIs for various internal measures • Proactively identifies gaps, roadblocks, bottlenecks, and inefficiencies that impact revenue initiatives and works to mitigate them • Represents business risk at the appropriate level across the organization • Other duties as assigned.