• Support nuclear power plant outages and on‑site service activities at customer locations in Europe and the U.S., including participation in multiple outages each year that require extended travel. • Plan, schedule, and execute field service projects during customer outages, ensuring work is delivered safely, on time, and to quality standards. • Provide on‑site technical leadership, coordinating daily activities and supervising field teams and contractors during outage execution. • Build and maintain effective working relationships with customer and supplier leadership, addressing technical, operational, and compliance matters. • Support local nuclear service operations in Spain between outages, including planning activities, cost estimates, and customer coordination. • Provide expertise in the use and maintenance of specialized tools and equipment at customer nuclear facilities. • Contribute to continuous improvement by identifying customer needs, operational improvements, and service opportunities. • Ensure strict adherence to safety, quality, and regulatory requirements at all times. • Collaborate with broader field service teams to support nuclear service projects and operational goals.

• Build and operate highly available cloud and on-premises platforms • Administer and optimize Kubernetes clusters and OpenShift environments • Automate infrastructure processes using Infrastructure as Code (IaC) • Ensure platform security, with a focus on certificate management and identity protection • Support the implementation of messaging systems and modern data-streaming solutions

• Works with senior leaders to shape the go-forward vision for the organization from a specific domain perspective • Works with vendors and partners on the successful strategy, planning, and implementation of critical tooling and platforms • Participates in and influences development of technology roadmaps across the enterprise • Evaluates new technologies for adoption across the enterprise • Drives thought leadership and innovation within the organization • Fields questions from product, project and support teams • Evangelizes successful usage of tooling and technologies with teams • Monitors tools and leads conversations to encourage collaboration across product teams • Teaches, mentors, grows, and advises other domain experts in the organization (including direct reports, if applicable) • Documents, reviews and ensures that all quality and change control standards are met • Works with vendors and partners on the successful planning and implementation of critical tooling and platforms • Participates in and leads review board sessions to drive consistency across the enterprise • Acts as a point of escalation for teams facing extremely complex challenges • Participates in and leads learning activities within the organization • Connects teams facing similar challenges and problems to encourage consistency • Provides leadership, mentoring, and coaching to direct reports (if applicable) • Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback (if applicable) • Attracts, retains, develops, and motivates top talent (applicable if incumbent has direct reports)

Role Description Hyland is looking for a curious and driven Associate Solution Engineer to join our team. In this role, you will support the delivery of professional solutions to business stakeholders by translating business process requirements into technical solutions through design, implementation, testing, and training. Working alongside experienced team members, you will gain hands-on exposure to the full solution delivery lifecycle while building strong foundational skills. If you're eager to grow your technical expertise and make a meaningful impact for our customers, we'd love to hear from you. Your Role Responsibilities - Design, prototype, and build basic business solutions following best practices to meet business needs based on feedback from stakeholders; safeguard the security, integrity, and confidentiality of internal systems and data by following company security protocols. - Test basic business solutions and ensure performance is as designed; work with team members to identify and resolve any issues. - Document basic solutions to allow the support team to effectively assist business customers and ensure easy ongoing maintenance; transition key information to the support team. - Participate in business analysis activities to assist in gathering information about business processes and customer needs from key stakeholders; assist in the documentation and presentation of basic business analysis and solution requirements for validation and approval. - Assist with the migration of business solutions into environments and support stakeholders throughout the migration process with guidance from team members. - Compose training materials and conduct training sessions for end users with guidance from team members; comply with all corporate and departmental privacy and data security policies and practices, including Hyland's Information Systems Security Policy. Qualifications - Bachelor's degree - Good oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact; fluency in English required. - Strong problem-solving, critical thinking, and analytical skills; ability to thrive in a fast-paced, deadline-driven environment. - Collaboration skills applied successfully within a team as well as with other areas; ability to thoroughly investigate situations and ask probing questions to successfully obtain quality information. - Knowledge of relational databases such as Microsoft SQL Server; knowledge of object-oriented programming languages such as C#, Apex, or Python. - Ability to effectively manage a consistent customer-oriented project workload; proactively communicates project delays to the management team; up to 5% travel time required. Requirements - Hands-on experience with Microsoft SQL Server or other relational databases in a professional or academic setting. - Experience with object-oriented programming languages such as C#, Apex, or Python; familiarity with solution design and development best practices. - Experience participating in business analysis activities, including requirements gathering, process documentation, and stakeholder presentations. - Familiarity with solution migration planning and deployment processes; experience supporting stakeholders through system transitions with minimal disruption. - Experience developing and delivering end-user training materials; ability to communicate technical concepts clearly and effectively to non-technical audiences. Benefits - Career development resources - Wellbeing programs - Innovation practices