• Prospect new clients and business opportunities. • Operate using a sales-funnel model to identify and qualify customers and opportunities, with a focus on meeting established targets. • Manage sales forecast and pipeline assertively, ensuring clear visibility of business potential and optimizing opportunity conversion. • Ensure adherence to and execution of established commercial processes, aligning with company guidelines. • Keep the CRM updated daily with executed and planned activities. • Prepare and negotiate commercial proposals with clients aimed at closing deals. • Deliver sales presentations remotely (Meet, Teams, etc.) and in person (client visits). • Create an outstanding commercial/customer service experience by actively listening to clients, supporting them in their discoveries and challenges, and co-creating technical and financially viable solution designs. • Develop and implement corrective action plans (self-managed) focused on continuously growing results and improving team performance. • Collaboratively coordinate client non-commercial requests with internal departments. • Work in close partnership with internal and support teams.

• lead efforts to optimize on-site accounting, delinquency, and collection duties for multiple communities • partner with the onsite property management team to effectively manage resident accounts and ledgers • actively pursue recovery of delinquent monies and provide list of delinquent accounts to attorneys for eviction action in accordance with state and local laws • help reduce current resident delinquency while helping residents to achieve sustainable outcomes • ensure proper handling and scheduling of evictions and abandoned units • research and maintain accurate resident accounts and balances and promptly make corrections where needed • responsible for FAS processing, sending former accounts to collection agency, processing all security deposit dispositions • understand, operate and manage the computer receivables systems in accordance with company policies and procedures • review rental applications and sign approvals or rejection of prospects • build and maintain a partnership with the onsite team to ensure the delivery of exceptional customer service

• Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date • Achieve or exceed quarterly revenue goals - retention, growth and term extension of existing customer contracts • Partner with Customer Success to assess customer health and drive the appropriate renewal strategy • Maintain and report an accurate forecast of renewals within assigned book • Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale • Escalate whenever appropriate to help resolve customer concerns • Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals • Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities • Collaborate cross functionally with Legal and Deals Desk as applicable • Recommend and contribute to process improvements

• Define and execute the long-term vision for Sezzle’s Loyalty & Marketplace ecosystem. • Own full P&L responsibility of loyalty and marketplace products, including revenue growth, margin optimization, and cost discipline. • Develop multi-year roadmap aligned with Sezzle’s broader consumer and merchant strategy. • Design compelling loyalty mechanics that drive frequency, retention, and LTV. • Lead development of merchant-funded offers, rewards, and gamified engagement features. • Drive personalization and discovery strategies within Sezzle’s app and marketplace. • Build scalable monetization models, including sponsored placements, merchant-funded promotions, affiliate revenue, and data-driven retail media solutions. • Partner with Sales and Merchant Success to embed loyalty and marketplace offerings into merchant contracts. • Identify new revenue streams that increase merchant ROI and Sezzle ARPU. • Partner closely with Product, Engineering, Data, Marketing, and Sales to execute roadmap. • Translate business objectives into prioritized product requirements. • Establish KPIs and performance dashboards across engagement, revenue, and merchant ROI. • Build and lead a high-performing team across strategy, partnerships, and operations. • Establish scalable processes for merchant onboarding, campaign management, and performance reporting. • Drive continuous experimentation and optimization.