• Ensuring each piece of your team’s planned development work is verifiable and independent by tracing acceptance criteria to QA Plans you’ll author. • Executing QA Plans and granting acceptance to development work before it enters our production environment. • Managing non-production testing environments with our Review App deployment system. • Creating detailed bug reports enabling engineers to quickly address problems without spending significant time troubleshooting outside of code. • Performing exploratory testing and using our software in ways your teammates have not anticipated. • Reduce customer-reported and internally identified defects by enhancing testing rigor. • Advocate for the end-user, providing constructive feedback to ensure software quality is never compromised.

• Review/Approve all CSI staff nursing notes • Monitor compliance with current laws, process improvements, and implementation of clinical best practices • Optimize quality of care by reviewing clinical competency, ensure regulatory adherence, prevent adverse events, and promote infection prevention • Communicate with Regional Clinical Supervisors on cancelled/rescheduled nursing visits and ensure appropriate documentation is done • Perform rounds to monitor and evaluate the quality and appropriateness of nursing care infusions in home.

• You execute manual tests for new features, improvements, and bug fixes across our web app, native apps, and core user flows. • You create clear, actionable bug reports in Jira. • You support Product, Design, and Engineering with fast feedback throughout refinement, development, and release preparation. • You contribute to confident releases by maintaining lightweight test plans and regression checklists. • You help investigate complex issues by validating assumptions and narrowing down reproduction steps. • You continuously improve how we test by spotting patterns in recurring defects.

• Lead the development and execution of quality assurance plans for programming • Create enrollment processes that ensure participation of ORR Eligible clients • In partnership with customer and SME, develop metrics to identify trends and areas of improvement in programming • Oversee the creating of reporting for client relevant to programming objectives • Stay updated on industry trends, new quality management methodologies, and regulatory changes that affect product quality. • Review programming and materials for accuracy, completeness and timeliness. • Formulate policies, procedures and standards of services in a manner that aligns with client goals of sustained and scalable programming. • Identify potential risks to programming and implement corrective action plans. • Performs other job-related duties as assigned