• Lead the development and execution of quality assurance plans for programming • Create enrollment processes that ensure participation of ORR Eligible clients • In partnership with customer and SME, develop metrics to identify trends and areas of improvement in programming • Oversee the creating of reporting for client relevant to programming objectives • Stay updated on industry trends, new quality management methodologies, and regulatory changes that affect product quality. • Review programming and materials for accuracy, completeness and timeliness. • Formulate policies, procedures and standards of services in a manner that aligns with client goals of sustained and scalable programming. • Identify potential risks to programming and implement corrective action plans. • Performs other job-related duties as assigned

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Quality Assurance II has a solid foundation in software testing and a strong drive for quality. As a mid-level QA professional, they play a key role in planning, designing, and executing manual and automated tests to ensure the functionality and stability of our public safety applications. They collaborate closely with cross-functional teams to drive quality across the software development lifecycle. - Design, develop, and execute comprehensive test cases and test plans based on product requirements and user stories - Evaluate that test case acceptance criteria have been met - Identify, document, and track software defects through resolution - Participate in code reviews, design sessions, and other Agile ceremonies - Collaborate with developers, product managers, and DevOps teams to ensure product quality throughout the release cycle - Analyze test results, generate reports, and provide feedback to stakeholders - Maintain and enhance test scripts, frameworks, and automation suites - Mentor junior QA team members and contribute to improving QA best practices - Perform other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities Qualifications - Degree in Computer Science, Software Engineering, or a related field, or equivalent industry experience and training - 2-5 years of professional experience in quality assurance or relevant testing role - Proficient in writing test cases, executing tests, and logging bugs - Familiarity with test automation tools such as Selenium, Playwright, Postman, etc. - Experience with testing APIs, web applications, and/or mobile applications - Experience with using test management and bug tracking tools such as Jira, Azure DevOps, Zephyr, etc. - Ability to approach problems methodically and seek solutions with minimal guidance - Strong communication skills and the ability to collaborate effectively within a team environment - Eagerness to learn new technologies, tools, and methodologies - Clearance: Ability to pass a criminal background check for CJIS security requirements Requirements - Experience working in Agile/Scrum development environments - Exposure to CI/CD tooling such as Azure DevOps, GitHub Actions, etc. - Experience with security and/or performance testing tools such as LoadNinja, Invicti, Qualys, etc. - ISTQB or relevant certifications - Familiarity with AI tooling in development workflows Benefits Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.

Lirio is a technology/software company that provides expertise in a variety of behavioral science domains (e.g., behavioral economics, social psychology, public health), data science, and machine learning to drive consumer engagement, close gaps in preventive and chronic care, and promote health and well-being across an individual’s lifespan. Lirio’s behavior change AI platform unites behavioral science with advanced artificial intelligence (AI) to deliver Precision Nudging health interventions. Precision Nudging is the application of behavioral science to health interventions personalized by AI to each individual that overcome barriers to action at the right time and place for scalable, behavior change. This is a remote role with the opportunity to be hybrid if located in Tennessee. All applicants must be authorized to work in the US without sponsorship. To ensure an excellent onboarding experience and integration into the company, new colleagues will spend their first week onsite at one of our offices in Tennessee. Travel expenses will be paid. This is a requirement. This is a contract-to-hire role. The contract period is 3-6 months with conversion dependent on performance. Position Summary The Software QA Lead Engineer is accountable for quality strategy and execution across Lirio’s cloud-native platform, user interfaces, and customer integrations. This role leads a shift-left quality approach across squads (Platform, Enterprise, Data/ML, etc.), owning test strategy, automation, and quality gates for web/UI experiences, services, APIs, event-driven workflows, and data flows in a regulated healthcare environment. This role involves mentoring QA engineers, designing and implementing test automation frameworks, and conducting code and test reviews, while partnering closely with Engineering, Product, Cloud/SRE, and Customer Operations to ensure releases are reliable, observable, and audit-ready. Essential Duties & Responsibilities Quality Assurance Leadership (50%) - Lead the design, implementation, and execution of comprehensive test strategy across APIs, services, event-driven workflows (Kafka), and UI surfaces. - Own and evolve automated test coverage (unit, integration, contract, end-to-end) and maintain a risk-based manual test strategy where automation is not practical. - Ensure test coverage for functional, regression, integration, performance, and reliability testing (timeouts, retries, idempotency, failure modes). - Advocate for quality engineering practices (TDD where appropriate, CI quality gates, code review standards, and testability in design). - Define and maintain quality gates in CI/CD (e.g., minimum coverage thresholds, contract test pass, critical path E2E pass, vulnerability scan pass where applicable). - Partner with Cloud/SRE to validate release readiness via observability (logging, metrics, tracing) and operational dashboards - Embed quality and testability considerations into feature and system design by reviewing application logic, APIs, data models, event contracts, and UI workflows in partnership with engineers. - Establish and enforce standards for automation quality, including flakiness reduction, stabilization practices, clear ownership, and expectations for timely remediation of broken or unreliable tests. - Define and document QA processes and best practices. Product Owner & Development Support (10%) - Collaborate with product owners and developers to clarify requirements and acceptance criteria. - Participate in backlog refinement and sprint planning to ensure testability of features. - Facilitate agile ceremonies as needed. Mentorship & Subject Matter Expertise (25%) - Build and maintain shared QA practices, documentation, and knowledge-sharing mechanisms (playbooks, training, cross-coverage) to avoid single points of failure across squads and releases. - Standardize testing approaches for event-driven systems, including message schema validation, backward compatibility, replay scenarios, idempotency, ordering assumptions, and failure handling (Kafka and similar messaging technologies). Continuous Learning & Innovation (10%) - Stay current with industry trends, tools, and technologies in software testing. - Promote continuous improvement and innovation within the QA team. - Evaluate and adopt tooling that improves cycle time (local test environments, ephemeral environments, test data management). Production Support & Issue Resolution (5%) - Support production releases, participate in incident triage, and drive root cause analysis with Engineering, SRE/Cloud, and Customer Operations. - Track defect escape trends and drive corrective actions (test additions, gating changes, process improvements). - Triage and resolve defects, collaborating with development and support teams. Qualifications - 5-7 years of related experience - Bachelor's degree in related field - Experienced with test automation for APIs/services (e.g., JUnit/TestNG for JVM services, PyTest for Python services) - UI automation experience (e.g., Cypress or Playwright, Jasmine) where applicable - Performance testing (e.g., Gatling, k6, JMeter) and contract testing (e.g., Pact or equivalent) experience - Observability tooling familiarity (Datadog/OpenTelemetry concepts) - Familiarity with CI/CD tools and processes - Experience with version control (e.g., Git) - Cloud platforms (e.g., AWS, Azure) - Scripting and programming languages (e.g., Java, TypeScript, Groovy, Python) - Agile methodologies (e.g., Scrum, XP, SAFe) - Experience with Databases/SQL, Kafka, and Kubernetes - Leadership and coaching skills - Ability to operate in ambiguity and improve systems iteratively (not waiting for perfect process) - Strong judgment around risk-based testing and release decisions - Strong organizational and time management skills - Excellent communication and collaboration abilities - Adaptability and problem-solving skills - Ability to translate complex technical concepts for non-technical stakeholders Benefits (Eligible after Initial Contract Period) - Medical (HSA available) - Dental - Vision - Short-term & long-term disability (company-paid) - Life & AD&D (company-paid) - 401K with company match - 10 paid holidays, quarterly company closure dates, + holiday week company closure - Flexible time off policy - Work from home - 6 weeks paid parental leave - Salary range: $130k-$150k

• Lead and evolve Cytel’s global Quality Assurance strategy in alignment with business growth and regulatory expectations • Oversee, maintain, and continuously enhance the Quality Management System (QMS) • Serve as a senior leader during sponsor audits and regulatory inspections • Drive modernization of QA through adoption of digital tools, automation, and AI-enabled solutions • Improve consistency and reduce variability in audit readiness, execution, and responses • Partner closely with operational and functional teams to embed quality into day-to-day execution • Streamline QA processes to reduce unnecessary burden while maintaining robust compliance • Build, mentor, and develop a high-performing global QA team