• Provide implementation project leadership, organize, and lead team through complex, multidisciplinary projects. • May be involved in larger projects under supervision of Senior Program Manager. • Manage Service Delivery including scope, resources and timelines • Collaborate with customers to identify, communicate and manage engagement risks. • Manage all engagements within predefined performance targets including customer satisfaction and profitability. • Analyze project forecast, timeline, budget, reports, and metrics to ensure project deliverables. • Facilitate contingency planning, project risk assessment, and other decision-making activities on an as needed basis. • Present to a variety of audiences and varied settings. • Support select sales activities and presentations as the subject matter expert.

• Oversee project planning, execution, and delivery • Manage project teams • Develop project plans • Ensure projects meet objectives and deadlines • Work with stakeholders to address project issues • Drive successful outcomes

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Project Manager reporting to the Project Management Office (PMO) Lead, you will drive day-to-day delivery excellence across client and internal initiatives. You will plan, coordinate, and execute projects end to end, ensuring scope, timelines, budget, quality, and stakeholder expectations are managed proactively. - Lead the preparation of missions, ensuring all necessary information, frameworks, and documentation are in place ahead of project kick-off. - Facilitate and structure project kickoff meetings, ensuring clear alignment on objectives, scope, responsibilities, and timelines. - Provide continuous operational support throughout the project lifecycle. - Monitor project execution in alignment with internal PM standards, escalating issues when needed and ensuring progress remains on track. - Maintain and organize all project documentation, including agendas, minutes, reports, and status updates. - Lead weekly project board sessions to review project health, validate milestone progress, track deliverables, and ensure all active projects maintain forward momentum. - Facilitate communication across teams and stakeholders, ensuring timely sharing of information and clarity around actions and expectations. - Assist in identifying risks, blockers, or performance gaps and contribute to mitigation strategies. - Manage project calendars, schedules, and shared workspaces. - Develop, update, and maintain Standard Operating Procedures (SOPs) to ensure consistency, clarity, and efficiency across operational processes. - Translate operational workflows into clear, structured documentation that supports team alignment, onboarding, and change management. - Design and deliver internal training sessions to ensure team members understand and follow updated processes, tools, and best practices. - Oversee the intake and verification process for client applications, ensuring all required information and checks are completed prior to training purchase. - Coordinate and deliver onboarding sessions for new trainees, including preparing and watermarking presentation slides, scheduling sessions, and ensuring all materials are properly distributed. - Manage the setup of CTF account as part of the training journey. - Organize “Meet the Expert” sessions between the expert and trainees at the conclusion of each training cycle to support knowledge transfer and address final questions. Qualifications - Experience (3+ years) in delivery management, professional services, or project management, preferably in cybersecurity, telecommunications, or technology consulting. - Proven track record of managing complex, project-based service delivery in a B2B environment. - Proficiency with FURIOUS and Notion - Knowledge Management a plus. - Communication and stakeholder management abilities, comfortable interfacing with executives and technical teams alike. Requirements - Strong ownership and structured thinking. - Ability to navigate ambiguity while keeping teams aligned on outcomes. Hiring Process - First contact call (10-20min) - PMO Lead call (30min) - [Optional] - Project Management case presentation - C-level & Director call (30 min)

Infotek Consulting is a team of empathetic and compassionate people, and we truly value one another, our clients, and our community. We do not just see the benefits of a diverse, equitable, and inclusive workplace, but we also see it as our responsibility. We have the best employees who excel in a fast-paced and energized environment, making us a leading end-to-end services firm specializing in Deltek® ERP, Microsoft® Service Provider, and IBM Cognos®. Our services include Functional, Technical, and Custom Development Solution Services in which we deliver unique, cost-effective, and high-performance solutions for our clients. Job Summary - The Senior Project Manager is responsible for the planning, implementation, controlling and tracking of specific project(s) which has a beginning, an end and specified deliverables. The Senior Project Manager will manage multiple projects concurrently and effectively. Key Responsibilities - Coordinate internal resources and third parties/vendors for the flawless execution of projects - Ensure that all projects are delivered on-time, within scope and within budget - Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility - Ensure resource availability and allocation - Develop a detailed project plan to track progress - Use appropriate verification techniques to manage changes in project scope, schedule and costs - Measure project performance using appropriate systems, tools and techniques - Report and escalate to management as needed - Manage the relationship with the client and all stakeholders - Perform risk management to minimize project risks - Establish and maintain relationships with third parties/vendors - Create and maintain comprehensive project documentation