We unlock leaps in innovation with strategy, design and technology.
Business Analyst
Location
Canada
Posted
87 days ago
Salary
0
Seniority
Senior
Job Description
Business Analyst
Future Works
• Current-State Process Mapping: Lead workshops with client stakeholders to map existing allocation and routing logic (e.g., origin-to-node-to-customer flows) and identify the root causes of premium freight leakage and mode-mix misalignment. • Hypothesis Design: Decompose historical shipment data alongside SMEs to formulate specific, testable hypotheses (e.g., “Wrong-node allocation drives 30–40% of premium freight”). • Future-State Logic Definition: Collaborate with operations teams to define the "right allocation" rules, mode selection logic, exception thresholds, and escalation gating rules for the new decision engine. • Financial & KPI Baselining: Work with Finance and Operations to establish the CFO-approved baseline metrics (e.g., Air Usage %, Transport Mix, Node Dwell Time) and track realized ROI during live pilot experiments. • Technical Alignment: Translate complex business rules and MedTech compliance constraints into clear technical requirements for the Data Engineering and Full Stack teams to encode into the simulation models. • Validation & Feedback Loops: Conduct weekly operational reviews during the live pilot phase, gathering feedback from planners to iteratively refine model outputs and track avoided escalations. • Transition & Change Management: Author the updated Standard Operating Procedures (SOPs), facilitate training for the broader planner and control tower teams, and help compile the final Value Realization Report.
Job Requirements
- 5+ years of experience as a Business Analyst, Business Systems Analyst, or Operations Consultant, ideally with deep exposure to supply chain, logistics, fulfillment, or ERP transformations.
- Workshop Facilitation: Proven ability to lead complex process-mapping workshops, extract nuanced business logic from Subject Matter Experts, and drive alignment across cross-functional teams.
- Analytical Acumen: Strong capability to decompose operational data, identify performance drivers, and establish clear, mathematically sound financial baselines and ROI models.
- Hypothesis-Driven Problem Solving: Experience working in iterative, sprint-based environments where solutions are built through testing and validating specific business hypotheses.
- Documentation & Translation: Exceptional skill in translating operational pain points and constraints into structured technical requirements for engineering teams, as well as writing clear SOPs for end-users.
- Stakeholder Management: High emotional intelligence and the ability to comfortably interact with both executive sponsors (e.g., CFOs, Supply Chain Directors) and daily operational users (e.g., Logistics Planners).
- AI/Tech Fluency: While you don't need to be a programmer, you must have a strong conceptual understanding of how predictive modelling, data ingestion, and decision-assist engines integrate into operational workflows.
Benefits
- Work from anywhere, forever - We are a fully remote and global team. We trust you to manage your time and energy to deliver exceptional results.
- Connect deeply - We gather for immersive, all-expenses-paid company retreats in unique locations to connect, learn, and grow together.
- Share in the upside - A competitive compensation package including equity, bonuses, substantial participation in company profits with a clear growth path to C-Level leadership based on performance.
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