SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide. Job Description Summary: The Business Systems Analyst (BSA) partners with teams across the company to translate evolving business needs into clear, scalable technology solutions. the BSA works closely with stakeholders and technology teams to define requirements, streamline processes, and support key initiatives. By aligning people, workflows and technical platforms, this role reinforces operational stability and enables consistent project execution. Job Description: *This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned Position Responsibilities and Duties: - Collaborate with business stakeholders and technical teams to elicit, document, and prioritize clear business requirements, user stories, and acceptance criteria for new systems or enhancements - Analyze existing processes, workflows, and data structures to identify opportunities for improvement, standardization, and automation - Create process maps, data flow diagrams, wireframes, and other documentation to support solution design and ensure shared understanding - Lead workshops, interviews, and working sessions to capture user needs, pain points, and future-state objectives - Create test plans to guide user acceptance testing (UAT), including developing test cases, coordinating execution, and tracking results - Participate with IT developers in testing changes and implementations to ensure functionality - Conduct gap analyses between current and future state processes and recommend automation opportunities - Troubleshoots, analyzes, and identifies root issue causes - Act as a liaison between business users and technical teams, ensuring that proposed solutions align with business objectives and are feasible within technical constraints - Identify and resolve project issues or risks, escalating where necessary to ensure timely decision-making and issue resolution - Lead change management activities such as creating training materials, conducting user training sessions, and supporting go-live support - Maintain up-to-date documentation in Confluence, SharePoint, or similar platforms to ensure traceability and easy access by all project stakeholders - Contribute to the continuous improvement of business analysis standards, tools, and practices. - Foster strong working relationships with diverse corporate functions such as Procurement, Finance, Engineering, Business Development, and IT Minimum Skills or Experience Requirements: - Bachelor’s degree in Information Systems, Business Administration, or related field - 5-7+ years’ experience as a Business Systems Analyst, Product Analyst, or similar role in a technology-focused organization - Strong knowledge of enterprise business processes - 5+ years’ experience with SQL preferred - Strong understanding of business process modeling (BPMN), data modeling, APIs, and system integration - Experience documenting clear business requirements, user stories, process flows, and acceptance criteria - Familiarity with systems integrations and data flows across multiple platforms - Experience with low-code/no-code development platforms preferred - Understanding of basic relational database concepts - Proficient in process mapping and wireframing tools such as Lucid, Visio, and Figma - Hands-on experience with enterprise task & requirements management tools like Jira, Confluence, and Smartsheet - Strong organizational and project coordination skills, able to support multiple simultaneous initiatives - Demonstrated experience working closely with technical teams, end users, and diverse business stakeholders - Ability to identify, escalate, and facilitate resolution of issues and risks in a structured manner - Excellent verbal and written communication skills, with the ability to translate technical concepts for business audiences - Proficient use of Microsoft Office tools including Word, Excel, Outlook, PowerPoint, Visio and SharePoint - Naturally inquisitive, energetic, and solutions-focused - Adaptable self-starter with a collaborative, team-oriented mindset SOLV Energy Is an Equal Opportunity Employer At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law. Benefits: Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company’s 401(k) plan and are provided vacation, sick and holiday pay. Compensation Range: $92,050.00 - $115,063.00 Pay Rate Type: Salary SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, SOLV Energy explicitly reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter. #LI-Remote Job Number: J11800 If you’re interested in a meaningful career with a brighter future, join the SOLV Energy Team.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. The Workforce Services team plays a crucial role in identifying and driving effective and efficient customer, broker, client, and agent experiences. As a Business Analyst, you will use an analytical mindset to dig deep into some of the Support department’s biggest opportunities, uncovering important insights that can be leveraged to improve the overall performance of our customer, broker, and client support technology and processes. In this role, you will work with stakeholders from the Marketplace Operations, Product, Inventory, Data Science, and Finance teams to collect, present & analyze data in a way that identifies opportunities for improving how we support our customers, brokers, clients and agents. The scope of projects for this role will vary, but will focus mostly on using data to help inform recommendations and decisions related to our customer, broker, and client support strategies. You will play a key role in turning data into actual insights that can be acted upon by your teammates across the organization. What you'll do - Own and maintain support and workforce data sets across tools and systems, ensuring accuracy, consistency, and accessibility for both individual and team performance data - Develop, maintain, and distribute recurring reporting and dashboards on key workforce and support metrics (e.g., staffing, forecast accuracy, adherence, attrition, productivity, contact rates, performance, operating costs) - Analyze complex data from multiple internal and external sources to identify trends, root causes, and actionable insights that inform decisions on support operations, product automation strategies, process changes, and fan, client, and broker experience - Evaluate existing business processes and identify opportunities for optimization and automation. Provide written and visual summaries of findings and present findings to senior leadership as needed - Develop process maps, workflows, and documentation for current and future-state operations - Monitor and investigate key workforce and support KPIs, proactively surfacing unusual patterns, resolving data quality issues, and completing high-quality ad hoc analyses and reporting requests for stakeholders - Collaborate with operations teams to complete ad hoc reporting and analysis requests related to business challenges and opportunities like contact, drivers, quality, cost, or performance. Helping surface where SeatGeek teams should focus their efforts to help reduce operational expenses where possible and appropriate What you have - 3+ years of experience in data analysis, business analysis, workforce management, customer service operations - Experience with reporting and analytics in customer service tooling (e.g., Zendesk, Salesforce, Playvox, Talkdesk or similar) - Experience with data analysis tools and techniques (e.g., advanced Excel, SQL basics, or similar) - Experience with data visualization tools (e.g., Tableau, Looker, or similar) is highly desirable - Strong proficiency in Google Suite, specifically Google Sheets - Strong analytical and critical thinking skills, with a keen attention to detail - Excellent organizational and time management skills; able to manage multiple projects and deadlines - Clear, concise written and verbal communication skills - Ability to synthesize data and present findings to various audiences with clear trends and recommendations - Collaborative team player with a proactive approach to problem-solving Perks - Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely - A WFH stipend to support your home office setup - Unlimited PTO - Up to 16 weeks of fully-paid family leave - 401(k) matching - Student loan matching program - Health, vision, dental, and life insurance - Up to $25k towards family building,reproductive health services and Gender-affirming care - $500 per year for wellness expenses - Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical - $120 per month to spend on tickets to live events - Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $75,000 - $109,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. The Workforce Services team plays a crucial role in identifying and driving effective and efficient customer, broker, client, and agent experiences. As a Business Analyst, you will use an analytical mindset to dig deep into some of the Support department’s biggest opportunities, uncovering important insights that can be leveraged to improve the overall performance of our customer, broker, and client support technology and processes. In this role, you will work with stakeholders from the Marketplace Operations, Product, Inventory, Data Science, and Finance teams to collect, present & analyze data in a way that identifies opportunities for improving how we support our customers, brokers, clients and agents. The scope of projects for this role will vary, but will focus mostly on using data to help inform recommendations and decisions related to our customer, broker, and client support strategies. You will play a key role in turning data into actual insights that can be acted upon by your teammates across the organization. What you'll do - Own and maintain support and workforce data sets across tools and systems, ensuring accuracy, consistency, and accessibility for both individual and team performance data - Develop, maintain, and distribute recurring reporting and dashboards on key workforce and support metrics (e.g., staffing, forecast accuracy, adherence, attrition, productivity, contact rates, performance, operating costs) - Analyze complex data from multiple internal and external sources to identify trends, root causes, and actionable insights that inform decisions on support operations, product automation strategies, process changes, and fan, client, and broker experience - Evaluate existing business processes and identify opportunities for optimization and automation. Provide written and visual summaries of findings and present findings to senior leadership as needed - Develop process maps, workflows, and documentation for current and future-state operations - Monitor and investigate key workforce and support KPIs, proactively surfacing unusual patterns, resolving data quality issues, and completing high-quality ad hoc analyses and reporting requests for stakeholders - Collaborate with operations teams to complete ad hoc reporting and analysis requests related to business challenges and opportunities like contact, drivers, quality, cost, or performance. Helping surface where SeatGeek teams should focus their efforts to help reduce operational expenses where possible and appropriate What you have - 3+ years of experience in data analysis, business analysis, workforce management, customer service operations - Experience with reporting and analytics in customer service tooling (e.g., Zendesk, Salesforce, Playvox, Talkdesk or similar) - Experience with data analysis tools and techniques (e.g., advanced Excel, SQL basics, or similar) - Experience with data visualization tools (e.g., Tableau, Looker, or similar) is highly desirable - Strong proficiency in Google Suite, specifically Google Sheets - Strong analytical and critical thinking skills, with a keen attention to detail - Excellent organizational and time management skills; able to manage multiple projects and deadlines - Clear, concise written and verbal communication skills - Ability to synthesize data and present findings to various audiences with clear trends and recommendations - Collaborative team player with a proactive approach to problem-solving Perks - Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely - A WFH stipend to support your home office setup - Unlimited PTO - Up to 16 weeks of fully-paid family leave - 401(k) matching - Student loan matching program - Health, vision, dental, and life insurance - Up to $25k towards family building,reproductive health services and Gender-affirming care - $500 per year for wellness expenses - Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical - $120 per month to spend on tickets to live events - Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $75,000 - $109,000 USD. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here.

Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: - Comprehensive health benefits that start day 1 - Student Loan Repayment Assistance & Reimbursement Programs - Family-focused benefits - Wellness incentives - Ongoing mentorship, development, and leadership programs - And more Remote -- Applicants residing in or able to relocate to the following states are eligible for hire: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Wisconsin Description We are seeking an Epic Hospital Billing Analyst IV to join our team -- this candidate will work on our Epic HB team performing builds, testing, validation, maintenance and ongoing support of the Epic HB module and coaching/mentoring other Epic HB Analysts. We are seeking the Resolute Hospital Billing Administration certification as well as Resolute Hospital Billing Fundamentals for Single Billing Office (SBO) certification for this opportunity. This role will work on builds and configs, including Epic upgrade project based work, enhancement requests, ticket queue responses, and break/fix duties. A level IV Analyst should have a minimum of 5+ years Epic Analyst experience in this space w/ certifications listed above. Remote position, however candidates must reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, or Wisconsin. Please see preferred qualifications for a more detailed candidate profile of tech specs. RESPONSIBILITIES: - Responsible for the design, build, testing, validation, maintenance and ongoing support of Epic Hospital Billing systems. - Works across interdisciplinary workgroups to accomplish set goals as a team. - Is a representative of the Information Technology team and is responsible for establishing, fostering and maintaining positive business relationships with Emory co-workers; interdisciplinary workgroups; clinical and financial department representatives; Epic partners; and all other staff who use or interact with the Epic application suite. - Instructs, directs, supports, and provides technical guidance to other analysts and contractors and consultants, as necessary. - Functions as business partner with service lines, departments, individuals, and coworkers. - Develops expert knowledge of system capabilities, applications, and processes to function effectively as educator and expert for system users. - Creates/modifies/advises/trains on workflow improvements regarding system usage and design. - Establishes and leads regular meetings proactively with department heads and/or superusers to identify, document, and prioritize their needs. - Coordinates operational and capital project requests with appropriate EHC IS and operational teams. - Acts as primary contact for supported applications regarding system down time. - Leads delivery of technical consulting and support services and solutions with minimal management input. - Takes primary ownership for Epic and other applications software and file maintenance support for break-fixes, optimizations, special updates, upgrades, and implementations. - Leads/facilitates system design, validation, and/or remediation sessions. - Assist with Epic Security assignment, security templates and maintenance where appropriate. - Remains current on Epic new version training for all applicable Epic certifications (if Epic). - Provides leadership within and across teams. - Assists and mentors team members and other staff and serves as orientation resource for new employees. - Develops and maintains positive relationships with team, department, and organization. - Participates in educational and leadership opportunities to enhance professional growth and expertise. - Serves as a positive change agent within and across teams. Leads/facilitates team and cross-team meetings and initiatives. PREFERRED QUALIFICATIONS: Epic Certifications:Resolute Hospital Billing Fundamentals for Single Billing OfficeResolute Hospital Billing Administration Epic Hospital Billing experience across multiple areas such as: - Claims - Billing edits - Workqueues - Denials - Charge capture - Payment posting - Integrations Revenue cycle background, (hospital) i.e. regulatory requirements and how they affect us (i.e. MNC, CCI, LCDS)Understanding of flow from scheduling, registration, charges, medical records to patient financial services MINIMUM QUALIFICATIONS: - Bachelor's degree from a recognized college or university with major course work in computer science, Information Technology, engineering, or equivalent related experience. - A minimum of 7 years of progressive experience in clinical, business, or other healthcare operational areas or 9 years no degree. - This position requires the appropriate Epic certification for the specific area of assigned responsibility. - Working knowledge and subject matter expertise in the assigned operational department areas. - Knowledge and Abilities: Expert oral and written communication skills with a diverse population. Expert organizational, problem-solving, analytical, and time management skills. Expert interpersonal skills to interact positively and productively with teams across organizational lines. Creative problem-solver with strong focus on achieving objectives within prescribed timelines while maintaining quality standards and organization requirements. Flexibility to manage multiple initiatives and shift priorities based on business needs. Instructs, directs, supports, and provides technical guidance to other analysts and contractors and consultants, as necessary. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.