Role Description We’re hiring a Technical Product Owner with a strong technical and delivery background to lead one of the USA squads supporting our overall agentic product platform. This role starts with a heavier emphasis on scrum leadership, delivery execution, and technical coordination within a platform team that is still being built out. Over time, we expect the role to expand into deeper Technical Product Owner responsibility as the platform, product model, and external offering mature. The ideal candidate brings strong technical depth and has been close enough to the work to validate the architecture, technical details, and execution required to deliver high-quality stories. They should have a hands-on builder background, be able to work credibly with engineers, and know how to hold a team accountable to delivery outcomes while driving against strategic initiatives. This role requires someone with a solid product mindset who can connect technical execution to business value, priorities, and roadmap direction. Practical AI product experience is ideal, but it is not a deal breaker for someone with the right technical foundation, delivery leadership, and product instincts. Qualifications - Strong SaaS engineering background, prior experience as a Technical Product Owner / Product Owner, and prior Scrum Master experience. - Demonstrated experience working closely enough to engineering to validate technical details, challenge weak story definition, and guide execution toward quality outcomes. - Hands-on builder background or equivalent engineering-adjacent execution experience that provides credibility in technical discussions related to architecture, APIs, integrations, data isolation, and non-functional requirements. - Experience leading teams through structured delivery, including sprint planning, backlog refinement, execution follow-through, and delivery accountability. - Certified Scrum Master (CSM) or equivalent is preferred. - 8+ years of total experience, with 3+ years leading AI, software, or technically complex product delivery efforts. - Strong understanding of Agile principles and frameworks. - Excellent communication, prioritization, and problem-solving skills. - Practical AI product experience is ideal, especially experience translating AI/ML capabilities into customer-facing features and measurable outcomes, but it is not a deal breaker. Requirements - Strong external customer-facing SaaS engineering background and prior experience working as a Technical Product Owner (TPO) or closely related delivery/product lead in a SaaS product company, supporting multi-tenant or PaaS-style products sold on subscription to external B2B customers. - Start by leading the USA squad with a heavier emphasis on scrum leadership, delivery execution, sprint rigor, and technical coordination while the platform and offering continue to mature. - Serve as the primary owner for squad-level execution, ensuring stories are well-defined, technically grounded, and aligned to roadmap priorities, customer needs, and business goals. - Bring enough technical depth and hands-on builder experience to validate architecture, technical requirements, acceptance criteria, and the execution details required for high-quality delivery. - Work closely with product leadership, engineers, architects, and design partners to translate strategic priorities into epics, user stories, acceptance criteria, and sequenced sprint goals. - Hold the squad accountable to delivery outcomes, technical integrity, and release readiness in partnership with product and engineering leads. - Act as a primary product counterpart for distributed delivery, collaborating closely with India squad partners and other global engineering stakeholders to keep work aligned across regions. - Communicate product context, business value, customer impact, and success criteria to the team while making clear trade-off decisions on scope, sequencing, and readiness. - Partner with leadership to define and track KPIs, adoption metrics, and outcome measures for the capabilities owned by the USA squad. - Ensure the team understands how external clients may eventually evaluate, buy, implement, and use the product, including implications for onboarding, configuration, integration, supportability, and future productization. - Collaborate directly with business leaders, Customer Success, Sales, and IT stakeholders to refine requirements, validate priorities, and incorporate market and customer feedback into planning. - Lead requirements elaboration, business process detailing, and solution design sessions for features owned by the USA squad. - Support UAT planning, validation, defect resolution, release readiness, and post-release feedback loops for externally released product features. - Help coordinate dependencies across USA and India squads so work can move efficiently without losing product intent, technical quality, or accountability. - Grow over time into deeper Technical Product Owner responsibility as the platform, product model, and external offering mature. Benefits - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits here for additional details. Company Description AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

• Work closely with customers and other customer facing teams to identify customer needs, industry trends, and competitive landscape • Collaborate with cross-functional teams, including engineering, design, sales, and marketing, to define product requirements and roadmaps • Maintain a clear product vision, strategy, and roadmap for the School Bus market • Define and document product requirements, epics, user stories, and acceptance criteria • Prioritize features and enhancements based on customer feedback, business goals, engineering capacity and market opportunities • Work closely with engineering teams to ensure timely and high-quality delivery of software and hardware products • Drive product launches, including go-to-market strategies, pricing, positioning, and sales enablement • Monitor product performance, analyze key metrics, and gather customer feedback to identify areas for improvement • Stay up-to-date with industry trends, emerging technologies, and competitive offerings

• help define and execute our cloud market strategy. • Partnering across engineering, GTM, and executive teams to build competitive cloud products and leading cross-functional teams. • Owning product vision and multi-year strategy for our infrastructure as a service (Iaas) portfolio, aligning to broader cloud growth objectives. • Building and leading a high-performing team of product leaders, driving accountability, execution discipline, and a culture of customer obsession. • Leading cross-functional execution across product, engineering, and SRE, ensuring alignment and delivery against roadmap priorities. • Partnering with engineering, design, sales, and marketing to bring products from concept to launch and scale adoption. • Leveraging deep market, customer, and industry insights to identify differentiation opportunities and shape product positioning. • Owning business outcomes across portfolio, including revenue growth, adoption, and customer satisfaction. • Collaborating with go-to-market leadership on pricing, packaging, and segment strategy, and representing Akamai externally with customers, partners, and analysts.

What you can expect Zoom is seeking an experienced Lead Product Manager to drive the strategy and execution of our AI-native Zoom Whiteboard product. This role is central to shaping how teams collaborate, brainstorm, and visualize ideas across the Zoom platform. You will own the product vision and roadmap, lead features from concept to launch, and use customer and market insights to deliver high-impact whiteboard experiences. You will collaborate closely with cross-functional partners, customers, and ecosystem partners to ensure solutions are successfully built, launched, and adopted. About the Team Zoom Whiteboard is a core part of Zoom’s productivity and collaboration suite. It provides a visual workspace where teams brainstorm, plan, and develop ideas. As Lead Product Manager, you will shape the future of visual collaboration. You will drive innovation in how users ideate and work together across the platform. In this role, you will integrate whiteboard workflows with the Zoom platform, AI Companion, and key partnerships. You will scale adoption across priority customer segments. Powered by AI Companion, the team is transforming whiteboards into intelligent workspaces that capture ideas and turn them into action. Responsibilities - Scaling Zoom Whiteboard adoption among downmarket and online customers through go-to-market initiatives, product-led growth strategies, and strategic 3rd party integrations (e.g., Microsoft Teams,Slack, Google Workspace) - Partnering with AI Companion and Workflow teams to build agentic workflow capabilities that transform whiteboards from static canvases into intelligent, automated workspaces - Defining and execute the product vision, strategy, and roadmap for Zoom Whiteboard, with AI-driven experiences at the core - Leading cross-functional teams (engineering, design, research, data, marketing) to deliver high-quality, customer-focused product releases - Gathering and synthesize customer feedback, usage data, market research, and industry intelligence to inform product decisions - Driving adoption, engagement, and retention through data-driven prioritization and experimentation - Collaborating with marketing, sales, and customer success teams to ensure successful launches and clear product positioning What we’re looking for - Have experience driving product-led growth and scaling products in downmarket and online segments; demonstrated success with go-to-market strategies, channel partnerships, and viral adoption mechanics - Have experience with 3rd party integration platforms and marketplace ecosystems; ability to identify and prioritize high-impact integrations that drive user acquisition and engagement - Have understanding of agentic AI, workflow automation, and how AI can transform productivity tools into intelligent assistants that anticipate user needs and automate repetitive tasks - Hold a Bachelor's in Computer Science, Engineering, or related field and experience working in agile development environments - Have 7+ years in product management, including 3+ leading whiteboard, visual collaboration, or design tools products; proven in launching and scaling B2B SaaS used daily by professionals - Have proven experience with digital whiteboard technologies, real-time collaboration platforms, and canvas-based products; AI- or automation-driven experience a nice to have - Have solid knowledge of visual collaboration and design workflows, including brainstorming, diagramming, and creative ideation challenges in the enterprise productivity ecosystem - Have ability to use data to drive product strategy and decisions - Be excellent at aligning cross-functional teams, influencing stakeholders, and presenting to senior leadership Salary Range or On Target Earnings: Minimum: $124,000.00 Maximum: $271,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 03/27/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote