• Make several calls to insureds and agents daily • Enter progress notes following each call • Correspond with policyholders, CPAs, bookkeepers, and agents to gather additional information as needed

• Kunden per Telefon und E-Mail betreuen • Kundenanfragen und Bestellungen bearbeiten • Fragen zu Produkten und Services beantworten

The Task At Hand: Drive results, lead the market and make JuneShine Brands unstoppable! As our Sales Representative, you’ll own the state of Kansas - making sure JuneShine Brands shows up, sells through and stands out. You’ll build relationships that last, drive distribution and represent our brands in accounts big and small. From product drops to promotions, you'll make sure every tap handle, shelf, and display represents our portfolio. If you’re wired to compete, connect, and win, you’ll crush it here. Who You Are: Passionate about craft beverages and representing a mission-driven brand A clear communicator who collaborates well with teammates and partners What You'll Do: Sell our entire JuneShine Brands product portfolio (JuneShine, Flying Embers, Willies Remedy+ and more!) Own and grow your assigned territory, covering the states of Kansas Build and maintain strong relationships with on- and off-premise accounts while driving distribution and sales goals Execute tasting, promotions, events and ride alongs to grow brand awareness and support distributor initiatives Manage your territory with sharp time and account prioritization, including weekly visits and follow ups Track and report sales metrics, wins and opportunities to leadership Train accounts on product positioning and competitive advantages to drive sell-through Support ABP execution and national account strategies Must Haves: 21 years of age or older at the time of application State specific alcohol certification required by the start date Minimum of 2 years of alcohol beverage sales experience Proficiency in MS Office and/or Google Workspace Must be based in Overland Park/Kansas City or Lawrence, KS with reliable transportation and must have the ability to travel weekly throughout the territory Ability to work evenings and weekends as needed Nice to Have: 2+ years of beverage, THC or CPG sales experience Established distributor relationships in the Charleston market Experience managing large, multi-city territories Experience supporting National Account execution Compensation, Perks + Benefits: Compensation: $60,000–$70,000 per year, plus eligibility for an annual discretionary performance bonus The final offer will be based on several factors, including experience, skills, and overall expertise For field-based sales roles, gas expenses are fully covered Perks + Benefits: Unlimited Paid Time Off Healthcare coverage: up to 90% company contribution for employees and 25% for dependents Voluntary vision, dental, and accidental plans 401(k) with up to 4% company match 12 weeks of paid Equal Parental Leave, $500 Baby Bonding Bucks, and a sustainable baby gift Booch, spirit, beer, and soft good perks And more! Who We Are Our Purpose: To make quality, purpose-driven beverages Our Business: Our vision is to create the next-generation beverage platform, comprising distinct brands, each with its own ethos and purpose. Despite being a multi-billion dollar industry, it lacks options that cater to the next generation of drinkers who will demand more from their alcohol than a mere buzz. Disrupting this industry is a worthy, and massive opportunity. Our Culture: Our core values are Quality, Transparency, and Team-First. We derive much of our management policy from a book we give you upon hiring, ‘Let My People Go Surfing', by Yvon Chouinard (founder, owner, Patagonia). Our policy is to allow workers flexible hours, provided the work gets done with no negative impact on others. Our ‘let my people go surfing’ policy demands that we hire very unique individuals; those with a combination of self-motivation, self-discipline, and energy. JuneShine Brands is a purpose-driven organization composed of a diverse and dynamic group of individuals with varied backgrounds, passions, and beliefs. We are committed to fostering an inclusive environment where everyone’s unique perspectives are valued. We seek to hire self-motivated, independent thinkers, who embrace challenging the status quo. Join us at JuneShine Brands where you’re encouraged to bring your authentic self to your craft every day. As a proud equal opportunity employer, we are dedicated to ensuring fairness and equity in our hiring practices. You must reside in the United States to be considered for this position. This role supports multiple beverage brands within the JuneShine Brands portfolio, including alcohol and hemp-derived THC beverages. All Juneshine Brands products are intended for adults 21+. ©2025 Juneshine Brands| www.juneshine.com | www.drinkwillies.com | www.flyingembers.com | Please enjoy responsibly. All rights reserved.

Role Description As a Full-time Call Center Agent, you will be the voice of our company, handling a high volume of inbound and outbound calls. Your primary responsibility will be to provide outstanding customer service, resolve issues, and ensure customer satisfaction. This role requires a combination of excellent communication skills, problem-solving abilities, and a customer-centric mindset. - Answer incoming calls promptly and professionally, addressing customer inquiries, concerns, and complaints - Make outbound calls for follow-ups, surveys, or promotional campaigns as needed - Provide accurate and timely information about products, services, policies, and procedures - Process orders, returns, and exchanges efficiently and accurately - Troubleshoot and resolve customer issues, escalating complex problems to appropriate departments when necessary - Maintain and update customer accounts and records in the company's database - Meet or exceed performance metrics, including call handling time, first-call resolution, and customer satisfaction scores - Collaborate with team members and supervisors to improve processes and enhance customer experience - Stay updated on company products, services, and policies through ongoing training and self-study - Participate in team meetings and contribute ideas for improving call center operations - Adhere to all company policies, procedures, and quality standards - Maintain confidentiality of customer information and sensitive company data Qualifications - High school diploma or equivalent - Excellent verbal and written communication skills in English - Strong listening and comprehension abilities - Proficiency in basic computer skills and typing (minimum 35 WPM) - Ability to multitask and navigate multiple computer applications simultaneously - Customer service-oriented mindset with a focus on problem-solving - Patience and empathy when dealing with frustrated or upset customers - Ability to work in a fast-paced environment and handle high-volume calls - Flexibility to work various shifts, including evenings, weekends, and holidays Requirements - Previous experience in a call center or customer service role (preferred) - Familiarity with CRM software and call center technologies (preferred) - Knowledge of sales techniques and ability to upsell products or services (preferred) - Bilingual skills (Spanish, French, or other languages) a plus (preferred) - Associate's or Bachelor's degree in Business, Communications, or related field (preferred) Company Description