• Provide support to assigned customers in defining or designing business processes • Identify enabling technologies based on customer requirements • Research and provide information on technical trends • Consult with subject matter experts and develop alternative technical solutions • Manage interdependencies between multi-system solutions • Document project plans and coordinate implementation resources • Conduct business process analyses and needs assessments • Participate in an on-call customer support rotation

• Align technology solutions with business strategies • Identify opportunities to apply technologies to business processes • Provide technical guidance or business process expertise on complex projects • Develop and maintain credibility and effective working relations with customers and IT personnel • Handle technical liaison and broker services with various vendors

• Conduct assessments & create behavior plans • Supervise ABA programs and staff • Support and train caregivers & RBTs • Collaborate with a team of experienced BCBAs

• Perform detailed reviews of firewall rule changes, configurations, and policy implementations to ensure alignment with internal standards, regulatory requirements, and industry best practices. • Actively research current threats and attack vectors being exploited in the wild. • Meet the audit target using observation score cards for respective accounts. • Validate adherence to frameworks such as NIST, ISO 27001, and organizational security policies. • Develop comprehensive audit reports, highlight findings, and provide actionable recommendations for remediation. • Maintain and develop SOPs for firewall engineering team. • Identify recurring issues and propose enhancements to change management and firewall governance processes. • Partner with firewall engineers, network security teams, and SOC analysts to maintain a secure and compliant environment. • Guide firewall engineers on audit methodologies, quality standards, and best practices.