
AeroVironment
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AeroVironment is a global leader in intelligent, multi-domain robotic systems.
41 Jobs
Field Service Representative II
AeroVironmentAeroVironment is a global leader in intelligent, multi-domain robotic systems.
• Operates and instructs on Unmanned Air Systems (UAS), Tactical Missile Systems (TMS), and Unmanned Ground Vehicles (UGV) in the field • Participates in the AeroVironment’s Master Trainer Training Program (MTTP) in accordance with the Master Trainer Training Manual (MTTM) • Ensures all system field operations follow established procedures and are conducted safely • Conducts all necessary UAS, TMS and UGV equipment, and material inventories • Immediately advises Master Commanders (MCs), customer representatives, and controlling authorities of any changes affecting planned training field operations • Maintains proper operational status of UAS/TMS/UGVs and supporting operational systems • Maintains situational awareness of the air or ground vehicle's location, in-flight status, and threats to the aircraft or vehicle from the air and ground • Constantly monitors whether on-site and along intended flight paths • Continually re-evaluates risk assessments & takes appropriate actions to mitigate any elevated risk levels • Completes all documentation required for field operations, equipment operational status, data collection, and post-flight procedures • Captures critical information for input into after-action reports and lessons learned databases • Applies company policies and procedures to resolve complex issues • Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors; exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results • Performs duties of Site Lead/Mission Commander (MC) • As needed, conducts both formal and informal feedback sessions with assigned workers • Develops and validates training support packages • Ensures instructor/operator currency requirements are met and proficiency maintained in accordance with the Master Trainer Training Program (MTTP) • Coordinates directly with AeroVironment (AV) departments on system and manual currency, updates, and changes • Ensure all flight and ground operations are in accordance with established procedures. • Supports Business Development and Sales Team activities: Performs CONUS/OCONUS flight and ground demonstrations • Performs CONUS/OCONUS customer service visits • Supports Field Operations training • Supports FSR deployments (TMS) • Captures critical information for input into after-action reports and lessons learned databases
Field Service Representative II
AeroVironmentAeroVironment is a global leader in intelligent, multi-domain robotic systems.
Role Description The Field Service Representative II operates and provides instruction on Unmanned Air Systems (UAS), Tactical Missile Systems (TMS), and Unmanned Ground Vehicles (UGV) in the field. In this role, one ensures all field operations follow established procedures and are conducted safely. The Field Service Representative works with engineering, technical support, and manufacturing to ensure that course material reflects current product features. - Operates and instructs on Unmanned Air Systems (UAS), Tactical Missile Systems (TMS), and Unmanned Ground Vehicles (UGV) in the field. - Participates in the AeroVironment’s Master Trainer Training Program (MTTP) in accordance with the Master Trainer Training Manual (MTTM). - Ensures all system field operations follow established procedures and are conducted safely. - Conducts all necessary UAS, TMS and UGV equipment, and material inventories. - Immediately advises Master Commanders (MCs), customer representatives, and controlling authorities of any changes affecting planned training field operations. - Maintains proper operational status of UAS/TMS/UGVs and supporting operational systems. - Maintains situational awareness of the air or ground vehicle's location, in-flight status, and threats to the aircraft or vehicle from the air and ground. - Constantly monitors whether on-site and along intended flight paths. - Continually re-evaluates risk assessments & takes appropriate actions to mitigate any elevated risk levels. - Completes all documentation required for field operations, equipment operational status, data collection, and post-flight procedures. - Captures critical information for input into after-action reports and lessons learned databases. - Applies company policies and procedures to resolve complex issues. - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors; exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. - Performs duties of Site Lead/Mission Commander (MC). - As needed, conducts both formal and informal feedback sessions with assigned workers. - Develops and validates training support packages. - Ensures instructor/operator currency requirements are met and proficiency maintained in accordance with the Master Trainer Training Program (MTTP). - Coordinates directly with AeroVironment (AV) departments on system and manual currency, updates, and changes. - Ensure all flight and ground operations are in accordance with established procedures. - Supports Business Development and Sales Team activities: - Performs CONUS/OCONUS flight and ground demonstrations. - Performs CONUS/OCONUS customer service visits. - Supports Field Operations training. - Supports FSR deployments (TMS). - Captures critical information for input into after-action reports and lessons learned databases. Qualifications - High School diploma or GED equivalent; bachelor’s degree is preferred or equivalent combination of education, training, and experience. - 8+ years of relevant experience. - 3+ years of Field Operations Instructor experience. - Prior military experience or equivalent training experience in an aircraft/aerospace manufacturing firm. - Prior military instructor/Special Operations experience highly desirable. - Prefer Special Forces, SEAL, Special Tactics, Ranger, Force Recon / MARSOC, Scout, Forward Observer, TACP, or Aviation backgrounds. - Prior hobby experience with Remote Controlled (RC) aircraft helpful but not required. - Willingness to travel regularly and for extended periods within continental United States (CONUS). - Willingness to travel regularly and for extended periods to outside continental United States (OCONUS). - Demonstrated excellence in leadership. Requirements - Solid understanding of military tactics, operations, GPS and Navigation utilizing map and compass. - Exceptional analytical skills with which to solve various degrees of complex problems. - Demonstrated ability to work with little or no supervision and exercise independent judgment on a regular basis. - Ability to interpret a variety of instructions furnished in written, oral, diagram, blueprint, or sketches. - Proficiency in Microsoft Office Suite (Word, Access, PowerPoint, Excel, Outlook) and other productivity tools. - Effectively leads, trains and mentors small groups of students in meeting course objectives. - Has strong communication skills as well as interpersonal skills with the ability to work well with others across disciplines. - Focuses on teamwork, collaboration and puts the success of the team above one's own interests. - Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties. - Displays strong initiative and drive to accomplish goals and meet company objectives. - Takes ownership and responsibility for current and past work products. - Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company. - Must be able to work well within a team environment, communicating with senior leadership as well as mentoring junior staff. Physical Demands - Lift and/or move between 11-20 lbs. of cases of varying size (Frequent). - Lift up to 50 pounds as well as objects of varying sizes for shipment to & set up at various customer training sites (Occasional). - Able to work outdoors in extreme weather conditions and traverse across uneven ground and varying terrain (Constant). - Stand and/or sit for long periods of time (Frequent). - Balancing, handling, fine manipulation and grasping (Frequent). - Repeatedly throw objects up to 16lbs over shoulder (Frequent). - Good manual dexterity to assemble and disassemble product (Frequent). - Crouching, reaching, and keying (Frequent). - Climbing, stooping, kneeling, feeling, overhead lifting (Occasional). Clearance Level Secret Salary Range The salary range for this role is: $29 - $44. Benefits - AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. ITAR Requirement This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction.
Field Service Representative II
AeroVironmentAeroVironment is a global leader in intelligent, multi-domain robotic systems.
• Operates and instructs on Unmanned Air Systems (UAS), Tactical Missile Systems (TMS), and Unmanned Ground Vehicles (UGV) in the field • Participates in the AeroVironment Master Trainer Training Program (MTTP) in accordance with the Master Trainer Training Manual (MTTM) • Ensures all field operations follow established procedures and are conducted safely • Conducts all necessary UAS, TMS and UGV equipment, and material inventories • Immediately advises Master Commanders (MCs), customer representatives, and controlling authorities of any changes affecting planned training field operations • Maintains proper operational status of UAS/TMS/UGVs and supporting operational systems • Maintains situational awareness of the air or ground vehicle's location, in-flight status, and threats to the aircraft or vehicle from the air and ground • Constantly monitors whether on-site and along intended flight paths • Continually re-evaluates risk assessments & takes appropriate actions to mitigate any elevated risk levels • Completes all documentation required for field operations, equipment operational status, data collection, and post-flight procedures • Captures critical information for input into after-action reports and lessons learned databases • Learning to use professional concepts; applies company policies and procedures to resolve routine issues • Works on problems of limited scope; follows standard practices and procedures in analyzing situations
Field Service Representative II
AeroVironmentAeroVironment is a global leader in intelligent, multi-domain robotic systems.
Role Description The Field Service Representative II operates and provides instruction on Unmanned Air Systems (UAS), Tactical Missile Systems (TMS), and Unmanned Ground Vehicles (UGV) in the field. In this role, one ensures all field operations follow established procedures and are conducted safely. The Field Service Representative works with engineering, technical support, and manufacturing to ensure that course material reflects current product features. - Operates and instructs on Unmanned Air Systems (UAS), Tactical Missile Systems (TMS), and Unmanned Ground Vehicles (UGV) in the field - Participates in the AeroVironment Master Trainer Training Program (MTTP) in accordance with the Master Trainer Training Manual (MTTM) - Ensures all field operations follow established procedures and are conducted safely - Conducts all necessary UAS, TMS and UGV equipment, and material inventories - Immediately advises Master Commanders (MCs), customer representatives, and controlling authorities of any changes affecting planned training field operations - Maintains proper operational status of UAS/TMS/UGVs and supporting operational systems - Maintains situational awareness of the air or ground vehicle's location, in-flight status, and threats to the aircraft or vehicle from the air and ground - Constantly monitors whether on-site and along intended flight paths - Continually re-evaluates risk assessments & takes appropriate actions to mitigate any elevated risk levels - Completes all documentation required for field operations, equipment operational status, data collection, and post-flight procedures - Captures critical information for input into after-action reports and lessons learned databases - Learning to use professional concepts; applies company policies and procedures to resolve routine issues - Works on problems of limited scope; follows standard practices and procedures in analyzing situations - Other duties as assigned Qualifications - High School diploma or GED equivalent; bachelor’s degree is preferred or equivalent combination of education, training, and experience - 2 – 5 years of relevant experience - Prior military experience or equivalent training experience in an aircraft / aerospace manufacturing firm - Prior military instructor/Special Operations experience highly desirable - Prefer Special Forces, SEAL, Special Tactics, Ranger, Force Recon / MARSOC, Scout, Forward Observer, TACP, or Aviation backgrounds - Prior hobby experience with Remote Controlled (RC) aircraft helpful but not required - Willingness to travel regularly and for extended periods within continental United States (CONUS) - Willingness to travel regularly and for extended periods to outside continental United States (OCONUS) Requirements - Solid understanding of military tactics, operations, GPS and Navigation utilizing map and compass - Must have strong analytical skills with which to solve various degrees of complex problems - Must have the ability to work with little or no supervision and exercise independent judgment on a regular basis - Ability to interpret a variety of instructions furnished in written, oral, diagram, blueprint or sketches - Must have working knowledge of Microsoft Office Suite (Word, Access, PowerPoint, Excel) - Demonstrates basic computer skills and proficiency with office software and productivity tools - Effectively lead, train and mentor small groups of students in meeting course objectives - Has strong communication skills as well as interpersonal skills with the ability to work well with others across disciplines - Focuses on teamwork, collaboration and puts the success of the team above one's own interests - Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties - Displays strong initiative and drive to accomplish goals and meet company objectives - Takes ownership and responsibility for current and past work products - Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company Physical Demands - Lift and/or move between 11-20 lbs. of cases of varying size (Frequent) - Lift up to 50 pounds as well as objects of varying sizes for shipment to & set up at various customer training sites (Occasional) - Able to work outdoors in extreme weather conditions and traverse across uneven ground and varying terrain (Constant) - Stand and/or sit for long periods of time (Frequent) - Balancing, handling, fine manipulation and grasping (Frequent) - Repeatedly throw objects up to 16lbs over shoulder (Frequent) - Good manual dexterity to assemble and disassemble product (Frequent) - Crouching, reaching and keying (Frequent) - Climbing, stooping, kneeling, feeling, overhead lifting (Occasional) Benefits - AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown
Senior Manager, Applications Technology
AeroVironmentAeroVironment is a global leader in intelligent, multi-domain robotic systems.
• Lead the administration, support, governance, and strategic advancement of enterprise applications and related technologies • Manage a team that supports Oracle Fusion Cloud, Oracle Cloud Infrastructure (OCI), SharePoint, Microsoft SQL Server databases, and more • Oversee day-to-day application operations, user access management, production support, and technology roadmap execution • Support AI enablement and intelligent automation initiatives • Provide leadership and governance for enterprise applications • Manage application lifecycle activities and application performance
Senior Cybersecurity Engineer
AeroVironmentAeroVironment is a global leader in intelligent, multi-domain robotic systems.
• Design, implement, and maintain enterprise cybersecurity solutions across Microsoft technologies. • Engineer security controls required for CMMC Level 2/3 and NIST SP 800-171 compliance. • Develop and maintain Microsoft Sentinel analytics, workbooks, automation rules, and incident response playbooks. • Deploy and manage Microsoft Defender XDR technologies including Defender for Endpoint, Defender for Identity, Defender for Office 365, Defender for Cloud Apps, Microsoft Defender for Cloud. • Design and administer Microsoft Intune and endpoint security policies. • Implement Conditional Access, Identity Protection, and Zero Trust security architectures using Microsoft Entra ID. • Build security automation using Logic Apps, Power Automate, KQL, PowerShell, and Microsoft Graph. • Develop advanced KQL queries for threat hunting, compliance reporting, and security monitoring. • Partner with Infrastructure teams to harden Windows Server, Windows 11, Azure, and Microsoft 365 environments. • Support vulnerability management and remediation coordination using tools such as Microsoft Defender Vulnerability Management, Tanium, or similar platforms. • Participate in security architecture reviews and provide engineering guidance on new technologies. • Support incident response activities during security investigations. • Produce technical documentation, standards, and implementation guides.
Field Operations Manager
AeroVironmentAeroVironment is a global leader in intelligent, multi-domain robotic systems.
• Plans, coordinates and conducts Small Unmanned Aircraft (SUAS), Tactical Missile System (TMS) and Unmanned Ground Vehicle (UGV) training, field demonstrations, and customer service visits (CSV) • Tracking of fielded assets, proposal writing, and budget management • Coordinates and works closely with multiple customers on training, demonstrations, and customer service visits, as well as various other operational requests worldwide • Interacts with the Airworthiness & Safety authorities to ensure airworthiness and safety standards are implemented • Identifies design and operational deficiencies and recommends improvements to Product Line Management • Collaborates with Program Managers, Engineers, Business Development and Product Line Management to ensure Field Operations involvement during all phases of planning, development, and fielding • Develops plans and policies, monitors operations, reports to and advises leadership team on all matters pertaining to field training and field demonstration events • Assists in development of operator manuals, checklists, FSR certification and currency programs, and other internal/external training tools as required • Able to plan and execute a dynamic schedule and solve last-minute customer demands • Coordinates with Trade Compliance on international training and demonstrations to ensure compliance
Customer Service Tech Lead
AeroVironmentAeroVironment is a global leader in intelligent, multi-domain robotic systems.
• The Customer Service Technician Lead – Operations Action Center optimizes and maintains world‑class customer-facing standard procedures for technical and operational support requests. • Works closely with Product Line Management, Program Management, Product Engineering, and Field Operations to ensure that customers receive accurate, current technical and operational answers. • Respond to international client inquiries via phone, email, and live chat; diagnosing and troubleshooting hardware, software, and network issues. • Collaborate with product and engineering teams to resolve complex problems. • Document issues and resolutions, providing clear training and guidance to clients. • Meet or exceed performance metrics related to response time and customer satisfaction. • Participate in an on‑call rotation to support the 24/7 schedule of the response team.
Senior Software Engineer
AeroVironmentAeroVironment is a global leader in intelligent, multi-domain robotic systems.
Role Description AV's Specialized Exploitation & Targeting (SET) Department is seeking a Senior Software Engineer to provide technical leadership and strategic direction in support of NASIC at Wright-Patterson AFB. You will lead the architecture, development, and maintenance of multiple source code repositories for mission-critical data analysis tools that support the production of technical intelligence products for warfighters, senior decision-makers, and the Intelligence Community. As a senior technical contributor, you will mentor development teams, drive architectural decisions, and establish engineering best practices. Technologies used in this position range from languages such as C++, Python, and TypeScript to document stores such as Elasticsearch and SQL stores such as PostgreSQL. Key Responsibilities - Lead the design, architecture, and implementation of complex software systems across multiple applications and websites on both Windows and Linux environments. - Mentor and provide technical guidance to mid-level and junior software engineers, conducting code reviews and promoting engineering excellence. - Drive technical strategy and architectural decisions for current and future development initiatives. - Lead software design meetings and architecture reviews, ensuring alignment with enterprise standards and mission requirements. - Collaborate with stakeholders, product owners, and intelligence analysts to translate complex operational requirements into scalable technical solutions. - Establish and enforce coding standards, development workflows, and quality assurance processes. - Lead troubleshooting efforts for critical production issues and provide technical oversight for incident response. - Design and implement comprehensive testing strategies including unit, integration, and functional test plans. - Evaluate and recommend new technologies, tools, and frameworks to enhance team productivity and system capabilities. Qualifications - BA/BS in Computer Science, Computer Engineering, Math, or a closely related technical field. MS preferred. - U.S. Citizenship required. - 8+ years of progressive experience in software design, development, coding, testing, and debugging. - 3+ years of experience in a technical leadership or senior engineering role. - Proven track record of leading software architecture and design for complex, distributed systems. - Deep expertise in web/service-based design, programming, and requirements analysis. - Advanced proficiency in front-end technologies including JavaScript, TypeScript, CSS3, and HTML5 and frameworks such as Angular or React. - Expert-level knowledge of server-side programming languages such as Java, C++, Python, and Go. - Extensive experience with document stores (Elasticsearch or similar) and SQL stores such as PostgreSQL, including performance optimization and schema design. - Strong background in containerization technologies, including creation, deployment, and orchestration of Open Container Images. - Demonstrated expertise in designing and managing production Kubernetes environments, including networking, storage, workload management, and security configurations. - Expert-level proficiency in git version control, branching strategies, and establishing team git hygiene standards. - Proven experience implementing and championing test-driven development practices. - Experience with CI/CD pipeline design and implementation (Gitlab CI/CD or similar). - Demonstrated ability to mentor engineers and lead technical teams. Desired Qualifications - Experience designing and implementing comprehensive interface validation and testing strategies for both synchronous interfaces (HTTP APIs) and asynchronous interfaces (Kafka message bus, etc.). - CompTIA Security+ certification or higher (CISSP, CEH, etc.). - Advanced experience with Gitlab CI/CD, including pipeline optimization and security scanning integration. - Proven experience refactoring and modernizing large, legacy code bases. - Demonstrated experience designing enterprise-level Kubernetes application architectures for large-scale distributed systems. - Strong background in software architecture patterns, design principles, and system integration. - Experience leading requirement analysis efforts, including creating formal written requirements from stakeholder descriptions and facilitating requirements workshops. - Experience with DevSecOps practices and tools. - Background in Intelligence Community systems and workflows. - Experience with Agile/Scrum in a leadership capacity (Scrum Master, Tech Lead, or similar). Competencies & Work Environment - Proven ability to lead in a collaborative team environment and drive results across cross-functional teams. - Experience working within Agile, Scrum, or other project management frameworks, ideally in a leadership or mentorship capacity. - Ability to manage multiple priorities, code bases, and tools simultaneously while maintaining technical excellence. - Strong communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders. - Strategic thinking and problem-solving abilities with a focus on mission impact. Salary Range $115000 - $170000 Location Dayton, Ohio (In Office and On Site at or near Wright-Patterson AFB) or Remote ITAR Requirement This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements. Benefits - AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. - For more information about our company benefit offerings please visit: AV Benefits . Company Description Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we’ve been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world’s most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution’s permanent collection in Washington, DC. Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty – and succeed.
Field Service Rep IV – Flight Standards
AeroVironmentAeroVironment is a global leader in intelligent, multi-domain robotic systems.
Role Description The Flight Standards Field Services Representative IV (FSR IV) operates and provides instruction on Small Unmanned Aircraft Systems (SUAS) in the field. In this senior level role, they would ensure all SUAS flight and ground operations follow established procedures and are conducted safely. In addition, the Standards FSR IV will be required to develop training support packages, while working closely with the Flight Standards Manager, Flight Operations, Program Managers, and Product Engineers to ensure that course material reflects current product features. Qualifications - High School diploma or GED equivalent; Bachelor’s degree is highly preferred - Prior military experience or equivalent training experience in an aircraft/aerospace manufacturing firm - Prior military or other instructor experience highly desirable - Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Adobe PDF) to support daily tasks - Prior hobby experience with Remote Controlled (RC) aircraft helpful but not required - Minimum of 3+ years of relevant UxS experience - Solid understanding of military tactics and operations Requirements - Demonstrated ability to perform at a higher level - Demonstrated level of reliable decision making - Demonstrated level of maturity - Demonstrated level of reliable responsibility - Demonstrated level of leadership ability - Must have an above-average level of expertise in operating computer software and hardware - Must be able to work well within a team environment, communicating with senior leadership as well as mentoring junior staff - Ability to interpret a variety of instructions furnished in written, oral, diagram, blueprint, or sketches - Must have strong analytical skills with which to solve various degrees of complex problems - Must have the ability to work with little or no supervision and exercise independent judgment on a regular basis - Demonstrates advanced computer skills and proficiency with networking and troubleshooting - Has strong communication skills as well as interpersonal skills with the ability to work well with others across disciplines - Focuses on teamwork, collaboration, and puts the success of the team above one's own interests - Displays strong initiative and drive to accomplish goals and meet company objectives - Takes ownership and responsibility for current and past work products - Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company Benefits - Medical, dental, and vision coverage - 401K with company matching - 9/80 work schedule - Paid holiday shutdown Special Requirements - U.S. Citizenship required - Must have and maintain a Secret Clearance - Must have the capability to obtain a U.S. passport - Must have a clean driving record in order to drive company vehicles - Will be required to pass and maintain FAA Part 107 - Must pass and maintain a medical and dental exam as required for deployment(s) - Should be accustomed to isolation and is expected to work long irregular hours, to include weekends and holidays - Must be available on both short and long-term deployments, both CONUS and OCONUS consisting of up to 75% travel
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