• Assessing standards for Critical to Process parameters • Identifying areas of variation and developing action plans to address variation • Driving consistency of product design on Critical to Quality parameters • Improving compliance and driving problem solving in the identified loss area • Designing, leading and executing projects of various scale

• Responsible for Quality engineering strategy and execution in support of network enablers targets • Quality Excellence delivery in consumer experience and breakthrough opex • Develop and manage roadmaps to deliver capability development and maturity evolution for process control • Partner with cross functional teams to deliver strategy to build capability and enhance integrated digital solutions • Responsible for a team of Quality engineers focused on delivery of targeted improvement projects • Lead high stakes network level programs

• Assess the client’s current production environment, identify operational risks and process gaps, and implement a scalable, business-aligned PAM/identity framework that strengthens control, reduces operational friction, and supports long-term operational resilience. • Work closely with business and technology leaders to drive PAM and identity initiatives that directly support production operations, ensuring access processes are efficient, sustainable, and aligned to the organization’s operating model. • Evaluate existing identity and privileged-access operating models — from access request flows and lifecycle processes to role structures, separation of duties, and certification cycles — identifying where the client’s production operations can be strengthened, streamlined, or matured. • Design and evolve privileged access and identity solutions that not only meet security requirements but also fit seamlessly into the client’s day-to-day operational model, producing actionable architectures and frameworks that elevate production reliability and accountability. • Build automated, self-service, and resilient privileged access and identity capabilities that reduce manual workload, enhance operational consistency, and minimize disruption across production environments. • Implement customizations to address customer business requirements. • Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, server, and network. • Collaborate with various stakeholders, including IT teams, security teams, and business units, to implement effective and efficient identity and access management solutions. • Provide engineering support for complex and recurring incidents related to IAM platforms and perform root causes analysis in accordance with customer policies and standards. • Responsible for the standards, design, and operation of Sailpoint, BeyondTrust, CyberArk and related environments.

• Designing, developing, and implementing automated solutions for managing and optimizing Db2z and IMS databases • Implementing structural changes through environments, access method analysis, application consulting • Optimize Db2z resource utilization by tuning queries, recommending indexes, reorgs, and deploying application releases • Building automation to improve legacy processes • Mentoring other team members • Processing Database Support Requests and Change requests in production and non-production environments • Building and implementing database backup and recovery strategies • Preparing disaster recovery (DR) documentation and participating in DR activities • Maintaining complex zOS Db2 databases with respect to JCL, DDL, Security and Db2 customer support • Providing technical training and consultation to other members of the IT organization • Supporting day to day monitoring and maintenance activities for Db2 z/OS • Supporting Db2 Function Level and Version Db2 z/OS Migrations and RSU upgrades • Responding to Audit requests and provide necessary documentation • 24/7 on-call support rotation