• Apply expertise in software development techniques, languages, and APIs to build robust solutions • Ensure the quality, reliability, and maintainability of developed solutions through best practices and testing • Contribute to system design and architecture, ensuring successful implementations and minimizing production risks • Diagnose and resolve complex system issues, including production outages, efficiently and effectively • Participate actively in all phases of the Agile development lifecycle (sprint planning, stand-ups, retrospectives) • Collaborate with business stakeholders (e.g., Regulatory, Quality) to understand processes and translate requirements into technical solutions

• Customer-Facing Engineering – Work closely with customers from onboarding to ongoing usage, helping them integrate and optimize our AI solutions. • Technical Development – Build new features, MVPs, and scalable solutions that directly impact customer outcomes. • Full-Stack Development – Utilize React, TypeScript, Node.js, and Python to develop robust applications and tools. • AI/ML Applications – Design, implement, and iterate on AI/ML solutions, including LLM prompting, tuning of voices, and transcribers to optimize use cases. • Integration & APIs – Manage APIs and integrations with third-party systems to ensure seamless functionality for customers. • Cross-Functional Collaboration – Partner with Product, Engineering, and Customer Success teams to deliver tailored solutions. • Iterative Problem-Solving – Continuously iterate and improve AI solutions based on customer feedback and evolving requirements. • Project Management – Prioritize and manage multiple projects under tight deadlines while maintaining high-quality results.

• Customer-Facing Engineering – Work closely with customers from onboarding to ongoing usage, helping them integrate and optimize our AI solutions. • Technical Development – Build new features, MVPs, and scalable solutions that directly impact customer outcomes. • Full-Stack Development – Utilize React, TypeScript, Node.js, and Python to develop robust applications and tools. • AI/ML Applications – Design, implement, and iterate on AI/ML solutions, including LLM prompting, tuning of voices, and transcribers to optimize use cases. • Integration & APIs – Manage APIs and integrations with third-party systems to ensure seamless functionality for customers. • Cross-Functional Collaboration – Partner with Product, Engineering, and Customer Success teams to deliver tailored solutions. • Iterative Problem-Solving – Continuously iterate and improve AI solutions based on customer feedback and evolving requirements. • Project Management – Prioritize and manage multiple projects under tight deadlines while maintaining high-quality results.

• Customer-Facing Engineering – Work closely with customers from onboarding to ongoing usage, helping them integrate and optimize our AI solutions. • Technical Development – Build new features, MVPs, and scalable solutions that directly impact customer outcomes. • Full-Stack Development – Utilize React, TypeScript, Node.js, and Python to develop robust applications and tools. • AI/ML Applications – Design, implement, and iterate on AI/ML solutions, including LLM prompting, tuning of voices, and transcribers to optimize use cases. • Integration & APIs – Manage APIs and integrations with third-party systems to ensure seamless functionality for customers. • Cross-Functional Collaboration – Partner with Product, Engineering, and Customer Success teams to deliver tailored solutions. • Iterative Problem-Solving – Continuously iterate and improve AI solutions based on customer feedback and evolving requirements. • Project Management – Prioritize and manage multiple projects under tight deadlines while maintaining high-quality results.