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Transform your data. We specialize in product process consulting, software implementation, and complex integrations.
Account Director
Location
Tennessee
Posted
120 days ago
Salary
0
Seniority
Lead
Job Description
Account Director
Ntara
• Serve as the primary point of contact and strategic lead for assigned mid- to enterprise-sized client accounts. • Build and maintain strong, long-term client relationships by developing a deep understanding of client objectives, challenges, and digital ecosystems. • Lead account strategy development, including annual digital roadmaps, budgets, and growth plans aligned to client initiatives. • Identify, qualify, and drive account expansion opportunities, including cross-sell and upsell of Ntara’s services and solutions. • Support Ntara’s New Business team by assisting with prospect qualification, solution development, and closing net-new client opportunities. • Translate complex client needs into clear solution approaches, partnering with internal subject matter experts across technology, data, and marketing disciplines. • Lead the creation of proposals, contracts, statements of work, and requirements documentation, ensuring accuracy and alignment with client expectations. • Present strategic recommendations and solution concepts to C-level and VP-level stakeholders in a clear, compelling manner. • Maintain involvement across the entire engagement lifecycle, ensuring continuity from sale through delivery and ongoing optimization. • Set, manage, and proactively communicate scope, timelines, risks, and expectations with both clients and internal teams. • Act as the internal client advocate, aligning cross-functional teams and driving accountability to deliver high-quality outcomes. • Partner with project management and delivery teams to ensure proper resourcing, issue resolution, and successful execution. • Facilitate regular client touchpoints, including status updates, business reviews, and strategic planning sessions. • Contribute insights from client engagements to help evolve Ntara’s service offerings and go-to market strategies. • Stay current on digital trends, platforms, and best practices to advise clients with confidence and credibility. • Travel up to 25% as needed to support client relationships and business development efforts.
Job Requirements
- Bachelor’s degree in Business, Marketing, Communications, or a related field
- Experience working within a systems integrator, digital agency, or client-side digital experience environment
- 5+ years of sales experience in an account-facing, consultative role
- Strong understanding of digital ecosystem principles and modern digital experience platforms
- Exceptional verbal and written communication skills, including experience drafting contracts, requirements documentation, statements of work (SOWs), or similar materials
- Proven consultative skills with the ability to synthesize complex inputs from multiple stakeholders and define a clear, actionable path forward
- Strong presentation skills, including leading the development of strategic presentations and presenting to C-suite and VP-level executives
- Demonstrated business development experience, including identifying, qualifying, and closing new opportunities in collaboration with senior leadership
- Ability to travel up to 25%
- Quick learner with a strong appetite for continuously learning new industries, technologies, and processes
- Creative thinker with strong problem-solving abilities and solid business acumen
- Hands-on, “roll-up-your-sleeves” mindset when working with clients
- Comfort exploring, documenting, and selling innovative solutions alongside established offerings.
Benefits
- This is a 100% remote work, U.S. based role.
- While the position is remote-first, there may be occasional travel for key client meetings, project workshops, or team gatherings. These instances are limited and scheduled with plenty of notice.
- Competitive salary.
- Collaborative, growth-oriented culture.
- 401K with matching contributions.
- Top-notch employee healthcare options.
- Paid vacation days, holidays, and personal days.
- Opportunity to make a measurable impact.
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