• Serve as the overall relationship manager for the client and be responsible for retention of existing client revenue • Lead the client value strategy, navigating the C-suite and other business leaders to ensure the client is maximizing the relationship • Identify sales opportunities and engage with the sales team to partner on securing client growth • Responsible for meeting regularly with the C-Suite to align with the strategy and goals of the client organization • Demonstrate deep knowledge of client and develop recommendations based on clients’ business needs and usage patterns • Work cross functionally across Press Ganey to fulfill on client value proposition and address client needs/concerns • Provide market insights and strategic advice

• Target Enterprise Brands: Strategically identify and penetrate large-scale Enterprise organizations within our core verticals. • Master the Outreach: Own your own outreach engine—executing high-touch email, call, and meeting sequences that cut through the noise of the corporate C-suite. • Solve, Don't Just Sell: Lead discovery calls to deeply understand Enterprise pain points and align Madrivo’s unique media inventory with their massive customer acquisition goals. • Pitch with Integrity: Deliver clear, honest, and high-impact pitches that emphasize results over fluff. • Negotiate & Close: Navigate complex, multi-stakeholder negotiations to bring large-scale deals across the finish line. • Collaborate: Work seamlessly with internal operations and media teams to ensure new clients go live successfully and exceed initial expectations. • Be Present: Represent Madrivo at major industry conferences and in-person client meetings to cement relationships.

• Manage the end-to-end sales process - from initial outreach and lead qualification to complex contract negotiations and closing. • Develop and execute a strategic plan to penetrate key industries (Finance, E-commerce, Healthcare, etc.) within the EMEA region. • Conduct deep discovery to understand prospect pain points and demonstrate how Weaviate’s vector search and AI features provide a competitive edge. • Work closely with our Developer Relations and Marketing teams to leverage our massive open-source community as a source of enterprise opportunities. • Maintain accurate forecasts and CRM records (Salesforce/HubSpot) to ensure predictable revenue growth.

• Full Sales Lifecycle: Manage the end-to-end sales process - from initial outreach and lead qualification to complex contract negotiations and closing. • Territory Strategy: Develop and execute a strategic plan to penetrate key industries (Finance, E-commerce, Healthcare, etc.) within the EMEA region. • Solution Selling: Conduct deep discovery to understand prospect pain points and demonstrate how Weaviate’s vector search and AI features provide a competitive edge. • Community Engagement: Work closely with our Developer Relations and Marketing teams to leverage our massive open-source community as a source of enterprise opportunities. • Pipeline Management: Maintain accurate forecasts and CRM records (Salesforce/HubSpot) to ensure predictable revenue growth.