Role Description You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. - Provides direct support for projects, complex work requests and tasks and other technical requests - Evaluates technical products and customer environments and recommends solutions - Provides Tier 2 and 3 support in all areas of the departmental service portfolio - Largely self-directed once assigned work and functions with considerable independence - Provides excellent customer service to all levels of employees including customers, peers and leadership - Participates and engages in team meetings, team building activities and other opportunities to strengthen the department - Leads by example - Communicates in a professional, positive and timely manner in person, on the phone and via electronic means - Represents the department and company in a positive and professional manner - Participates in the evaluation and estimation of routine work requests and minor projects - Adheres to all Optum/UGH, American Health Network and departmental policies and procedures - Follows, maintains and updates as necessary documentation and checklists to ensure efficiency and consistency - Uses advanced troubleshooting methodologies that provide efficient, effective resolutions and minimize impact to the customer - Maintains detailed and accurate records in workload management, asset management and administrative applications - Adheres to deadlines - Actively maintains education and cross-training on all departmental areas of expertise - Maintains required certifications - Assists management in identifying opportunities for process improvement within the department Qualifications - High School Diploma/GED - 1+ years of experience in Information Systems (IS) - 1+ years of Windows Desktop support experience - 1+ years of experience with Microsoft Office - 6+ months of customer service experience - Access to reliable transportation and valid US driver’s license Requirements - *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) - Hourly pay for this role will range from $28.94 to $51.83 per hour based on full-time employment Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. - UnitedHealth Group is an Equal Employment Opportunity employer under applicable law. - Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. - UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

• Lead and manage the customer support team, ensuring high performance and service quality • Handle phone, email, and chat support inquiries • Create, document, and optimize SOPs for customer support processes • Recommend and improve the customer support tech stack (e.g., Gorgias, Shopify, and other tools) • Ensure timely, empathetic, and high-quality responses to customers • Multitask effectively while maintaining attention to detail • Work closely with cross-functional teams to improve customer experience

Role Description AO Globe Life is expanding and seeking motivated, service-oriented professionals to join our fully remote team. In this role, you will support veterans, union members, and working families by helping them access life insurance and supplemental benefit solutions that protect their financial futures. This opportunity is well suited for individuals who value flexibility, purpose-driven work, and performance-based career growth within a structured and supportive environment. Why This Opportunity Stands Out - Fully Remote Work: Work from anywhere in the U.S. within a fully virtual, structured environment. - Performance-Based Growth: Commission-based compensation with no income cap and advancement tied directly to results. - Warm Leads Provided: Engage with members from an established database—no cold calling required. - No Start-Up or Overhead Costs: Begin your career without upfront business expenses. - Incentives and Recognition: Advancement opportunities, performance recognition, and rewards based on results. - Union Affiliation: Membership in OPEIU Local 277, representing decades of industry advocacy and stability. Key Responsibilities - Conduct virtual consultations to assess members’ insurance and financial protection needs. - Present customized life and supplemental insurance solutions. - Guide members through the application and enrollment process with professionalism. - Provide ongoing policy support, reviews, and claims assistance. - Maintain compliance with all state and federal insurance regulations. Qualifications - Strong verbal and written communication skills. - Self-motivated with the ability to work independently in a remote environment. - Comfortable using technology and managing a virtual workflow. - Solution-oriented with a client-first mindset. - Sales or customer-facing experience preferred (training provided). - Ability to obtain a Life Insurance License. Eligibility Requirements - Must be legally authorized to work in the United States. - We are unable to hire non-U.S. residents or citizens at this time. Why AO Globe Life? This is more than a job—it’s a long-term career path. You’ll join a mission-driven organization that values service, leadership, and professional growth while giving you the opportunity to make a meaningful impact in the lives of others. If you are driven, adaptable, and ready to build a rewarding remote career, we encourage you to apply. Apply today and take the next step with AO Globe Life.

Title: Customer Service Specialist Part-Time Location: Espanola United States Job Description: Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 - and that trust starts with our people. We're currently hiring a Part-Time Customer Service Specialist. In this role, you'll provide exceptional service through both inbound and outbound communications. You'll support customers and work closely with internal teams to ensure high-quality experience, while helping drive business growth. As part of a company focused on delivering exceptional service and value to our customers, your impact will matter - both to your team and our organization. Your talent and dedication won't go unnoticed - here, your impact matters. Why You'll Love Working Here At Ferrellgas we're committed to supporting our team with benefits that promote stability, growth, and work-life balance: - Pay starting at: $17.00 per hour depending on experience. - Financial Security: 401(k) with a generous company match and Employee Stock Ownership Plan (ESOP). - Paid Time Off (PTO): Take time to rest, recharge, and spend with family. - Paid Training: We invest in your success with comprehensive, hands-on training. - Exclusive Savings: Receive employee discounts, including propane savings. Responsibilities - Answering phones, chat, social media, or email in a polite, courteous, and professional manner. - Works with customers daily to sustain and improve business relationships. - Ask probing questions to identify customer issues or concerns. - Ensure accurate account maintenance and updating of account information. - Use techniques to reach resolutions for customers that both satisfy their requests and cut down on additional questions - Schedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers. - Handle general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. - Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. - Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. - Support the set-up of new customer accounts. - Meet or exceed minimum performance standards outlined in company policy. Qualifications - High School Diploma or equivalent. - 1 or more years of customer service experience. - Exceptional customer service and negotiation skills. - Strong organizational skills with typing and data entry experience. - Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers. - Proficient in Microsoft Office including Excel, Word, and Access. - Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States. - Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why Ferrellgas? At Ferrellgas we're honored to be part of tight-knit communities across America and thousands of customers' lives. From our nationwide charitable partnerships with Operation Warm and Operation BBQ Relief to fundraisers for local schools, fire departments, veteran organizations and more, we are always looking for ways to give back to the communities we live in and serve. Hear from our current employees and discover the people behind Ferrellgas: Employee Testimonials Ready to take the next step in your career? Apply today and be part of our growing team! Responsibilities - Answering phones, chat, social media, or email in a polite, courteous, and professional manner. - Works with customers daily to sustain and improve business relationships. - Ask probing questions to identify customer issues or concerns. - Ensure accurate account maintenance and updating of account information. - Use techniques to reach resolutions for customers that both satisfy their requests and cut down on additional questions - Schedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers. - Handle general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. - Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. - Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. - Support the set-up of new customer accounts. - Meet or exceed minimum performance standards outlined in company policy.