Role Description AO Globe Life is expanding and seeking motivated, service-oriented professionals to join our fully remote team. In this role, you will support veterans, union members, and working families by helping them access life insurance and supplemental benefit solutions that protect their financial futures. This opportunity is well suited for individuals who value flexibility, purpose-driven work, and performance-based career growth within a structured and supportive environment. Why This Opportunity Stands Out - Fully Remote Work: Work from anywhere in the U.S. within a fully virtual, structured environment. - Performance-Based Growth: Commission-based compensation with no income cap and advancement tied directly to results. - Warm Leads Provided: Engage with members from an established database—no cold calling required. - No Start-Up or Overhead Costs: Begin your career without upfront business expenses. - Incentives and Recognition: Advancement opportunities, performance recognition, and rewards based on results. - Union Affiliation: Membership in OPEIU Local 277, representing decades of industry advocacy and stability. Key Responsibilities - Conduct virtual consultations to assess members’ insurance and financial protection needs. - Present customized life and supplemental insurance solutions. - Guide members through the application and enrollment process with professionalism. - Provide ongoing policy support, reviews, and claims assistance. - Maintain compliance with all state and federal insurance regulations. Qualifications - Strong verbal and written communication skills. - Self-motivated with the ability to work independently in a remote environment. - Comfortable using technology and managing a virtual workflow. - Solution-oriented with a client-first mindset. - Sales or customer-facing experience preferred (training provided). - Ability to obtain a Life Insurance License. Eligibility Requirements - Must be legally authorized to work in the United States. - We are unable to hire non-U.S. residents or citizens at this time. Why AO Globe Life? This is more than a job—it’s a long-term career path. You’ll join a mission-driven organization that values service, leadership, and professional growth while giving you the opportunity to make a meaningful impact in the lives of others. If you are driven, adaptable, and ready to build a rewarding remote career, we encourage you to apply. Apply today and take the next step with AO Globe Life.

Title: Customer Service Specialist Part-Time Location: Espanola United States Job Description: Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 - and that trust starts with our people. We're currently hiring a Part-Time Customer Service Specialist. In this role, you'll provide exceptional service through both inbound and outbound communications. You'll support customers and work closely with internal teams to ensure high-quality experience, while helping drive business growth. As part of a company focused on delivering exceptional service and value to our customers, your impact will matter - both to your team and our organization. Your talent and dedication won't go unnoticed - here, your impact matters. Why You'll Love Working Here At Ferrellgas we're committed to supporting our team with benefits that promote stability, growth, and work-life balance: - Pay starting at: $17.00 per hour depending on experience. - Financial Security: 401(k) with a generous company match and Employee Stock Ownership Plan (ESOP). - Paid Time Off (PTO): Take time to rest, recharge, and spend with family. - Paid Training: We invest in your success with comprehensive, hands-on training. - Exclusive Savings: Receive employee discounts, including propane savings. Responsibilities - Answering phones, chat, social media, or email in a polite, courteous, and professional manner. - Works with customers daily to sustain and improve business relationships. - Ask probing questions to identify customer issues or concerns. - Ensure accurate account maintenance and updating of account information. - Use techniques to reach resolutions for customers that both satisfy their requests and cut down on additional questions - Schedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers. - Handle general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. - Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. - Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. - Support the set-up of new customer accounts. - Meet or exceed minimum performance standards outlined in company policy. Qualifications - High School Diploma or equivalent. - 1 or more years of customer service experience. - Exceptional customer service and negotiation skills. - Strong organizational skills with typing and data entry experience. - Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers. - Proficient in Microsoft Office including Excel, Word, and Access. - Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States. - Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why Ferrellgas? At Ferrellgas we're honored to be part of tight-knit communities across America and thousands of customers' lives. From our nationwide charitable partnerships with Operation Warm and Operation BBQ Relief to fundraisers for local schools, fire departments, veteran organizations and more, we are always looking for ways to give back to the communities we live in and serve. Hear from our current employees and discover the people behind Ferrellgas: Employee Testimonials Ready to take the next step in your career? Apply today and be part of our growing team! Responsibilities - Answering phones, chat, social media, or email in a polite, courteous, and professional manner. - Works with customers daily to sustain and improve business relationships. - Ask probing questions to identify customer issues or concerns. - Ensure accurate account maintenance and updating of account information. - Use techniques to reach resolutions for customers that both satisfy their requests and cut down on additional questions - Schedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers. - Handle general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. - Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. - Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. - Support the set-up of new customer accounts. - Meet or exceed minimum performance standards outlined in company policy.

Title: Customer Service Specialist Part-Time Location: US-NM-Santa Fe ID 2026-33943 Category Customer Service/Support Overview Ferrellgas was recently recognized by Newsweek as one of America’s Most Trustworthy Companies for 2025 — and that trust starts with our people. We’re currently hiring a Part-Time Customer Service Specialist. In this role, you’ll provide exceptional service through both inbound and outbound communications. You’ll support customers and work closely with internal teams to ensure high-quality experience, while helping drive business growth. As part of a company focused on delivering exceptional service and value to our customers, your impact will matter - both to your team and our organization. Your talent and dedication won’t go unnoticed - here, your impact matters. Why You’ll Love Working Here At Ferrellgas we’re committed to supporting our team with benefits that promote stability, growth, and work-life balance: - Pay starting at: $17.00 depending on experience. - Financial Security: 401(k) with a generous company match and Employee Stock Ownership Plan (ESOP). - Paid Time Off (PTO): Take time to rest, recharge, and spend with family. - Paid Training: We invest in your success with comprehensive, hands-on training. - Exclusive Savings: Receive employee discounts, including propane savings. Responsibilities - Answering phones, chat, social media, or email in a polite, courteous, and professional manner. - Works with customers daily to sustain and improve business relationships. - Ask probing questions to identify customer issues or concerns. - Ensure accurate account maintenance and updating of account information. - Use techniques to reach resolutions for customers that both satisfy their requests and cut down on additional questions - Schedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers. - Handle general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. - Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. - Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. - Support the set-up of new customer accounts. - Meet or exceed minimum performance standards outlined in company policy. Qualifications - High School Diploma or equivalent. - 1 or more years of customer service experience. - Exceptional customer service and negotiation skills. - Strong organizational skills with typing and data entry experience. - Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers. - Proficient in Microsoft Office including Excel, Word, and Access. - Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States. - Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why Ferrellgas? At Ferrellgas we’re honored to be part of tight-knit communities across America and thousands of customers’ lives. From our nationwide charitable partnerships with Operation Warm and Operation BBQ Relief to fundraisers for local schools, fire departments, veteran organizations and more, we are always looking for ways to give back to the communities we live in and serve. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Ferrellgas is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to an individual’s race, religion, color, gender, sex (including pregnancy), sexual orientation, gender identity, marital status, protected veteran or military status, genetic information, disability, national origin, age, or any other classification protected by Federal, state or local law.

Company Description Company: ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.® We're looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Team: ServiceNow's Customer Service Management team is transforming customer experience by enabling digitization of customer workflows across the front, middle and back office in a seamless and connected manner. We are enabling our customers to accelerate their digital transformation by providing end to end solutions that are as much focused on providing a consumer grade experience to agents as to end users. Our customers span across industries and our goal is to build horizontal Customer Engagement capabilities that plug-n-play and adapt to needs of the domains. The team consists of experienced and passionate product managers who have deep domain knowledge of customer experience technologies and help us deliver best of breed engagement solutions. Job Description Role: We are executing a holistic Customer Engagement strategy to deliver best-in-class outcomes for customers and agents. As a Principal Product Manager (IC4) for Workforce Engagement Management (WEM) in the CRM Omnichannel Contact Center domain, you will own product strategy and execution across the following capability areas: - Scheduling & Forecasting (WFM) - Coaching & Skill Management - Real-time Monitoring of Channels (intraday operations) - Monitoring & Managing Team Performance (analytics + execution loops) Product managers at ServiceNow operate at the intersection of market opportunity, customer experience design, technology development, and delivering value to our customers-now increasingly via governed AI and agentic workflows embedded directly inside work. This role requires a unique blend of customer empathy, operational rigor, strong product craftsmanship, and AI-driven product judgment. Modern WEM is being reshaped by AI-forecasting and staffing must increasingly account for digital/AI deflection and bot-to-human escalations, and supervisors need real-time guidance to respond to volatility across channels. Product Managers at ServiceNow usually are obsessed about their products/domains, often geek out on technology and are catalysts for innovation. What you get to do in this role - Own product strategy and execution for Workforce Engagement Management (WEM) capabilities in CRM omnichannel contact centers, with primary focus on scheduling & forecasting, real-time channel monitoring, coaching & skill management, and team performance management. - Define and deliver AI-driven forecasting and scheduling experiences across voice and digital channels, including demand forecasting, schedule optimization, intraday management, and real-time adjustments in response to volume variability. - Build real-time operational monitoring capabilities that provide supervisors with actionable visibility into queues, SLAs, adherence, capacity, and service risk across channels. - Design coaching and skill management workflows that connect performance signals to targeted coaching actions, skill development, and measurable improvement for agents and teams. - Deliver team performance management experiences that balance customer outcomes, agent experience, and operational efficiency through role-based dashboards, insights, and guided actions. - Partner closely with UX, engineering, and data/AI teams to ship scalable, enterprise-ready WEM capabilities with strong product craftsmanship and reliability at scale. - Apply sound AI product judgment, ensuring transparency, explainability, and human-in-the-loop controls for AI-assisted recommendations and automation. - Engage directly with enterprise customers to validate requirements, drive adoption, and ensure measurable business outcomes from deployed WEM capabilities. Qualifications To succeed in this role, we seek someone who has: - 8+ years of experience building and delivering enterprise or SaaS products, with at least 4+ years in a product management role owning end-to-end execution. - Proven experience building and deploying Workforce Engagement Management (WEM) capabilities for contact centers within a CRM omnichannel environment. - Strong hands-on expertise across scheduling and forecasting, real-time monitoring of channels, coaching and skill management, and team performance management for contact center operations. - Deep understanding of contact center operations, including omnichannel demand patterns, workforce constraints, supervisor workflows, and operational KPIs. - Demonstrated experience working closely with UX, engineering, and data/AI teams to deliver scalable, enterprise-ready capabilities. - Strong product judgment when applying AI-driven solutions, with focus on explainability, trust, and human-in-the-loop decision making. - Ability to work directly with enterprise customers to gather requirements, validate solutions, and drive the adoption of complex operational products. - Experience in working directly with Customers, Sales, and Engineering, preferably in North America or Europe - Excellent written and verbal communication skills, with the ability to clearly articulate product decisions to stakeholders at multiple levels. - High energy, self-starter with an aptitude for learning new technologies - Previous experience as an engineer in development, quality assurance, or DevOps/CloudOps during the early stages of one's career is considered advantageous. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. 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