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Director, Site Payments
Location
Canada
Posted
81 days ago
Salary
$180K - $220K / year
Seniority
Lead
Job Description
Director, Site Payments
Everest Clinical Research
• Manage the end-to-end site payment process for assigned clinical trials. • Ensure site payments align with approved study budgets and site agreements. • Monitor and track payment status, ensuring payments are issued according to contractual timelines. • Investigate and resolve payment discrepancies, delays, or site inquiries. • Act as a point of contact for payment-related inquiries from internal teams and sponsor representatives. • Partner with the Site Contracts & Budgets team to ensure financial terms in site agreements are accurately reflected in payment systems. • Configure payment schedules and milestones in investigator payment systems (e.g. Medidata payments). • Validate budget parameters prior to payment activation. • Supervise and mentor Site Payment Specialists. • Assign workload across studies and monitor team productivity. • Provide training on payment processes, systems, and compliance requirements. • Conduct performance reviews and support professional development. • Collaborate with Clinical Operations, Data Management, and Project Management to verify visit completion, milestone triggers, and data transfers. • Support internal and external audits related to site payments. • Maintain accurate documentation of payment approvals and financial records. • Support timely and accurate financial accrual reporting on monthly basis.
Job Requirements
- Bachelor’s degree in Finance, Accounting, Business Administration, Life Sciences, or related field
- Minimum of 10 years of experience in clinical research, clinical finance, or investigator payment operations
- Experience working within a CRO, pharmaceutical, or biotech organization
- Experience managing clinical trial site payments in global studies
- Prior team leadership or supervisory experience
- Proven track record of experience with clinical trial payment and financial systems, such as Medidata Payments is critical
- Advanced proficiency with Microsoft Excel
- Strong data analysis and reporting capabilities
- Knowledge of site payment regulations (e.g., Sunshine Act, GDPR)
Benefits
- medical, dental, and vision coverage
- life & AD&D insurance
- short- and long-term disability
- tuition reimbursement
- fitness reimbursement
- employee assistance program (EAP)
- 401(k)/pension plan
- generous paid time off and sick leave
- opportunity to earn a performance based bonus
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