• Create and evolve developer documentation for Plaid’s APIs – writing new content, and improving clarity, accuracy, and usability of existing content • Design and build sample applications, demos, and tutorial videos that demonstrate the benefits of integrating with Plaid’s APIs and the best practices to use during integrations • Improve and maintain developer-facing resources, including the Postman collection, documentation website, and other assets • Serve as the developer’s advocate, working with our developer community and translating external developer needs into actionable product and documentation insights for internal teams • Collaborate cross-functionally with Product, Engineering, Design, and Marketing

• Own the AI context layer — write and maintain CLAUDE.md and skill files with the same rigor you'd apply to a CI/CD pipeline. These are the primary guardrail for non-engineers using Claude Code. • Own the CI/CD layer — feature flag enforcement, automated PR review, Playwright smoke tests, Cloudwatch alerts. • Enforce frontend standards automatically — not through checklists, but through gates that reject non-compliant code before it merges. • Keep observability tight — automated alerting on platform changes and key experiment metrics, so regressions surface before anyone notices. • Contribute to dead code removal on both frontend and backend, reducing the risk surface and giving Claude a cleaner codebase to reason about. • Automate documentation so it stays in sync with the codebase — Claude should never be working off stale context. • Help close out the ongoing Rails to AWS migration, a dependency for the broader platform guardrails work. • Contribute to the shared infrastructure that makes the whole team faster, not just your own work.

• Create and maintain comprehensive technical documentation, code samples (Kotlin/Java), and tutorials that demonstrate best practices for API implementation on Vonage's APIs on Android. • Host webinars, workshops, and hackathons to educate developers on building and scaling mobile-driven solutions. • Develop and maintain tools that help keep API documentation current, including automated testing of code samples and integration examples. • Gather and analyze developer feedback to identify opportunities for tooling improvements and new automation solutions. • Work closely with Product, Engineering, and Support teams to ensure tooling aligns with platform capabilities and developer needs.

• Create and maintain comprehensive technical documentation, code samples (Swift/ObjectiveC), and tutorials that demonstrate best practices for API implementation on Vonage's APIs on iOS. • Host webinars, workshops, and hackathons to educate developers on building and scaling mobile-driven solutions. • Develop and maintain tools that help keep API documentation current, including automated testing of code samples and integration examples. • Gather and analyze developer feedback to identify opportunities for tooling improvements and new automation solutions. • Work closely with Product, Engineering, and Support teams to ensure tooling aligns with platform capabilities and developer needs.