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Senior Developer Relations Engineer – Customer Growth, Experience
Location
California + 2 moreAll locations: California | New York | Washington
Posted
118 days ago
Salary
$124.8K - $232.8K / year
Seniority
Senior
Job Description
Senior Developer Relations Engineer – Customer Growth, Experience
Plaid
• Create and evolve developer documentation for Plaid’s APIs – writing new content, and improving clarity, accuracy, and usability of existing content • Design and build sample applications, demos, and tutorial videos that demonstrate the benefits of integrating with Plaid’s APIs and the best practices to use during integrations • Improve and maintain developer-facing resources, including the Postman collection, documentation website, and other assets • Serve as the developer’s advocate, working with our developer community and translating external developer needs into actionable product and documentation insights for internal teams • Collaborate cross-functionally with Product, Engineering, Design, and Marketing
Job Requirements
- 5+ years of experience in Developer Relations, Developer Advocacy, or similar roles
- Ability to write clear, idiomatic code in at least one widely used backend language and one frontend language
- Experience building sample applications and technical demos
- Experience writing high-quality developer documentation from scratch, and identifying gaps or opportunities in existing documentation
- Ability to quickly learn and clearly explain new technologies and concepts
- Strong developer empathy, with the ability to understand and communicate what matters most to developers
- Ability to thoughtfully leverage generative AI to accelerate your work while maintaining a high standard of quality in external-facing content
- Familiarity with OpenAPI (Nice to Have)
- Experience with web or mobile development (Nice to Have)
- Experience working on B2B APIs (Nice to Have)
- Experience building or growing developer communities around B2B APIs (Nice to Have)
- Strong presentation skills (Nice to Have)
- Experience creating technical content across formats such as slide decks, diagrams, web apps, or video (Nice to Have)
Benefits
- reasonable accommodations for candidates with disabilities in our recruiting process
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