• Perform the design function either as a single designer or as a member of a collaborative team. • Present solution concepts and detailed designs to senior-level business owners and L&D stakeholders, representing the voice of instructional design. • Apply instructional design approaches and PDG’s solutions frameworks to design and deliver learning assets and programs that create measurable business impact. • Participate in brainstorming at the appropriate points of the project lifecycle. • Contribute to building the learning journey and measurement strategy. • Lead programs as a lead designer where you will: • Assess client needs to determine appropriate performance interventions. • Develop alliances and working relationships with subject matter experts. • Write instructional content that is concise, engaging, and appropriate for the intended audience, purpose, and delivery method. • Produce learning resources in a variety of formats including print, graphics, audio, video, and other technologies. • Create training content using custom storyboard templates. • Provide instructional design support to all members of the internal and client-facing team. • Work cross-functionally with creative and technical departments to build client solutions. • Develop and participate in system and user acceptance testing. • Ensure content accuracy and appropriateness, and provide quality control editorial support.

Role Description Mad Visions is looking for a creative and detail-oriented Wix Designer Intern to join our team. This role is ideal for last-year students or fresh graduates who are passionate about web design and eager to gain hands-on experience in building visually appealing and functional websites using Wix. - Design and develop websites using Wix based on client or internal requirements - Customize templates to create unique and engaging website layouts - Ensure websites are responsive and optimized for different devices - Collaborate with the design and marketing team for content and branding alignment - Make updates, edits, and improvements to existing websites - Assist in basic SEO setup and website performance optimization Qualifications - Basic knowledge of Wix platform and website design principles - Understanding of layout, typography, and color theory - Creativity with attention to detail - Willingness to learn and take feedback - Basic knowledge of SEO is a plus - Strong communication and time management skills Requirements - Final-year students or fresh graduates in relevant fields - Individuals looking to build their portfolio and gain real-world experience Benefits - Hands-on experience working on real projects - Opportunity to build a strong portfolio - Exposure to industry workflows and client requirements - Internship completion certificate

• Participate in process‑mapping sessions with contact center leaders, schedulers, clinicians, and call agents to capture current-state workflows and identify improvement opportunities. • Support the development of future-state process documentation, including workflow diagrams, SOPs, and RACI matrices across intake, triage, appointment scheduling, secure messaging, and escalation pathways. • Assist in validating requirements and ensuring alignment between redesigned processes and system capabilities. • Contribute to pilot planning activities, including defining success measures, preparing training materials, and supporting data‑collection efforts. • Help deliver training and onboarding for supervisors and agents adopting new processes; gather feedback and support iterative refinements. • Collaborate on the creation of implementation playbooks and other rollout materials to ensure consistent adoption across sites. • Prepare summaries, presentations, and status updates for project leadership and stakeholders.

• Adapt global brand assets into local market executions across multiple formats and channels, both digital and analogue • Prepare production-ready files for print and digital delivery • Create and adapt POSM, retail materials, banners, social assets, presentations, and packaging-adjacent layouts • Resize and localise key visuals, layouts, claims, packshots, and campaign materials • Perform image manipulation, retouching, colour correction, and visual clean-ups • Work with brand guidelines and toolkits to ensure consistency across all deliverables • Check artworks for technical quality: resolution, bleeds, margins, links, fonts, colour profiles, and export settings • Collaborate with project managers, designers, design leads, and external partners • Flag missing assets, unclear briefs, production risks, or brand compliance issues early • Support high-volume adaptation workflows while keeping files clean, organised, and editable, so that whoever takes them over next isn't too confused